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cant transfer a toon onto another full account

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Sly0ne1
Fuxi Legion
Fraternity.
#1 - 2012-01-11 09:46:18 UTC
ive redeemed 2 plex cards and im trying to transfer one of my alts to a new full account.

All i get is "We were unable to authorize your payment at this time. Please ensure you have sufficient funds and/or contact your bank/card issuer for further information. "

WTF ?

im trying to use 2 plex cards not my bank account that has way enough to transfer tho

Any ideas?
Desiree DuCoeur
Doomheim
#2 - 2012-01-11 10:02:55 UTC
Sly0ne1
Fuxi Legion
Fraternity.
#3 - 2012-01-11 10:07:01 UTC
followed all that, got the 2 plex cards redeemed out of game and still says about my credit card wven when i try and use the plex cards

any help please
CCP Guard
C C P
C C P Alliance
#4 - 2012-01-11 10:13:10 UTC
We are investigating if anything is wrong, and then, how soon we can have it fixed.

CCP Guard | EVE Community Developer | @CCP_Guard
Sly0ne1
Fuxi Legion
Fraternity.
#5 - 2012-01-11 10:27:11 UTC
found the problem.

my other toon was not in a NPC corp and thats why.

Transfered this toon to my other 60day xmas trial that has been activated with a plex
90days of eve goodness.
Mnengli Noiliffe
Doomheim
#6 - 2012-01-11 10:31:11 UTC  |  Edited by: Mnengli Noiliffe
this funny error message appears when the character you are transferring is in a player corp.
CCP Guard
C C P
C C P Alliance
#7 - 2012-01-11 10:45:07 UTC
The issue seems to be that the same generic message is getting displayed for every kind of error stopping people from transferring. It's being looked into as we speak.

CCP Guard | EVE Community Developer | @CCP_Guard