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Please Help

First post
Vespeiano Demuchio
Caldari State
#1 - 2017-06-29 06:08:43 UTC  |  Edited by: Vespeiano Demuchio
After selecting my character on the screen all I am able to see is a black screen with the cursor. After a few minutes when I am able to enter (6-CZ49) the game there is only a channel window visible. This seems to be working as well as some of the shortcuts and the solar system map. The map shows me in a capsule at the center of the star, I have tried warping using the solar system map but no option for this was available. The screen was still black and after being able to join a fleet no one was able to warp to me. Please help I spent hours building a titan and dont want all the work to be lost. No screenshot is also available due to it not showing in the folder. I finally got a screenshot but it always fails to upload. I have tried to submit a bug report but it wont submit.

Murkalael Arbinger
Nullvoid Tech
#2 - 2017-06-29 13:56:23 UTC
You can put your screenshot on any cloud service (dropbox, google drive, microsoft one drive) and there create a link for sharing that image
like this:!AqQW6WUjv-A0v2V-f4mGNvzgUhgc
Murkalael Arbinger
Nullvoid Tech
#3 - 2017-06-29 19:47:44 UTC
by your screenshot, seems to me your overview might be empty. You could ask someone's overview ingame or perhaps fleet warp.
Erika Mizune
Lucifer's Hammer
A Band Apart.
#4 - 2017-06-30 20:33:43 UTC
Have you tried to check the files to make sure everything is alright (done out of game)? You can (while ingame) open settings, click the "reset settings" tab and then click the button to "clear all cache files". It's always worth a shot to do those when having issues.

For reference to check files: Open your launcher and go to settings, under general click "Shared Cache Settings" and then click to verify the files.

Former DJ & Manager of Eve Radio | Blog | Sounds of New Eden | Twitch | Twitter

ISD Bubblemoon
ISD Community Communications Liaisons
#5 - 2017-07-04 23:36:01 UTC
Moved to Test Server Feedback

ISD Bubblemoon


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