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Issues, Workarounds & Localization

 
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Black Screen after minimizing/maximizing

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Orge Snorrsen
Time for Evac
#1 - 2017-03-30 16:40:20 UTC
Hey,

from time to time (about one time every few days) i get some weird black screen when im maximizing a minimized game. It doesnt matter if im docked or in space.
The game music/sounds are going on, also im able to command the ship via shortcuts (like pulling drones in, toggling modules).
Its althought not possible to regain the usual screen or alt-tabbing to some other program (i also cant open the task manager via strg-alt-del)
The only solution so far is plugging off the pc and restarting it. This means my ship is very vulerable to Rats and/or pvp action.

Im playing on fullscreen mode, 1920x1050, maximum quality
Specs: Win 10, i5-4460 3.20 GHz, GTX 960

So is there any solution for that or did some of you fellow capsuleers encountered this problem?

Thanks and fly safe o7
GM Mechanic
Game Masters
C C P Alliance
#2 - 2017-04-06 12:52:33 UTC
Orge Snorrsen wrote:
Hey,

from time to time (about one time every few days) i get some weird black screen when im maximizing a minimized game. It doesnt matter if im docked or in space.
The game music/sounds are going on, also im able to command the ship via shortcuts (like pulling drones in, toggling modules).
Its althought not possible to regain the usual screen or alt-tabbing to some other program (i also cant open the task manager via strg-alt-del)
The only solution so far is plugging off the pc and restarting it. This means my ship is very vulerable to Rats and/or pvp action.

Im playing on fullscreen mode, 1920x1050, maximum quality
Specs: Win 10, i5-4460 3.20 GHz, GTX 960

So is there any solution for that or did some of you fellow capsuleers encountered this problem?

Thanks and fly safe o7


Hey there, we might be able to figure out what is causing this issue for you. You should run Loglite while playing the game, once the issue occurs save the LogLite file in .lsw form, create a ticket and attach it to the ticket.


https://support.eveonline.com/hc/en-us/articles/202078999-EVE-LogLite-Diagnostic-Tool-

With regards,

GM Mechanic,

CCP Customer Service | EVE Online | EVE Valkyrie