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[IDEA]: EVE HISTORY NARRATOR - FIRST VISITS & NPE Education

Author
Extractor Bill
Hynix Galactic Industry
#1 - 2017-02-20 16:38:23 UTC  |  Edited by: Extractor Bill
Good Morning EVE!

Over the past few years CCP has been making a strong push to improve the NPE (New Player Experience) so that we have a higher retention of new players that join EVE. However while their improvements have made the UI and game mechanics relatively easier to navigate, they have missed out on the core reason for playing EVE Online, the players that make up this universe.

The history of EVE is by far the most engaging part of this game. CCP has embraced the players and all their decisions making this the longest running and most successful sandbox game in history. The game itself has a history so expansive and diverse that its impossible to tell it all in a short video. Like the nations of the real world there are many angles and perspectives behind the same events, and each region and game has as many stories to tell as the people who inhabited them.

My idea is to harness the experiences of the past in order to draw in and excite new players who join the game with the stories of old. This can both be used as promotional material for advertisements to raise awareness about the game in TV and cinema spots, and to immerse and excite new players.

Communicating history in game serves multiple purposes. On one hand the stories told will shed light on what is possible in this game. On the other hand it also helps integrate the player into the games culture by showing them that the little things they do are woven into the fabric of the game and can have lasting outcomes chronicled in the histories.

CONCEPT


  • A series of short video's (30s to 60s) should be produced in a similar style as the "#myEVEstory" series of video's
  • The video's should be made compatible with the in game engine used to play the intro
  • The video's should be optional and not interfere with playing the game. Perhaps an on screen button flashes asking if they want to play the video OR
  • The first run could have a skip button bottom right of screen, and play after the gate jump is initiated but before the player is added to the new system (while in limbo) and use the full screen similar to the intro video.
  • The video's should be played on a character or accounts first entry into a SYSTEM or REGION where the history is relivant
  • REGION EXAMPLE -The first time you enter GREAT WILDLANDS region from any jump point you might get a brief history of the war of Veritas Immortals vs F0OUNDATION. (I am sure that Lord Maldor of R&K would be happy to provide some spots)
  • SYSTEM EXAMPLE - B-R5RB: Player jumps into system. While in limbo player opens and plays history of the great battle of B-R5RB with CFC vs N3
  • Video ends and player is removed from limbo and deposited into the destination system as normal.
  • Video shouldn't play if player has experienced some sort of recent aggression
  • This can be done in empire space to communicate some deeper histories in lore of the empires or pirate factions if low sec.
  • Video's provided should be kept under control so they do not become too intrusive especially in empire space.
  • Video's can be used to draw traffic to some unvisited area's of space where lore might be present.
  • You should also have the option to view the video again in a station within the region after you have already triggered it (but not before your visit)
  • Video's can be treated as "Collectibles" and give achievements. Maybe in game have them called "forgotten archieves" from a pilot who had been killed in the battle.
  • As video's grow in number you can have "damaged broadcast nodes" that contain the video in exploration sites in a system. These promote the collectible aspect and provide cool content and further lore/immersion.
  • Videos can also be used as part of the NPE in short 30 second segments to communicate a particular concept in eve through story telling. For example a short story can be used to illustrate that there is "No such thing as absolute saftey" and "FLY what you can afford to loose"


What do you think? This can be gradually scaled up and rolled out over time. The mechanics of the video and how it displays can be improved through collaboration. However I am a strong believer this could be a great way to communicate and immerse a new player into the game in small meaningful segments. It also gives existing players a big nod by recognizing and immortalizing their contributions to the game.

I see its impact being greater than one long video, and the production budget being easier to manage and possibly even an item that can be crowd sourced through the community.

I do not think any new licences will need to be purchased by CCP since they already have an integrated video player for the intro that is under utilized. By making some contests for target systems this could be filled out over time quickly by using existing marketing teams.
Cade Windstalker
#2 - 2017-02-20 18:26:00 UTC
So, few problems with this.

First off, time and expense on CCP's part. Producing something like this that's at all comprehensive is time consuming and difficult. Even just compiling all the material would be a massive undertaking and that's without even getting into the cost of producing the actual videos.

That leads into the next problem, which is that of perspective. A certain alliance and their leadership ran into this problem fairly recently. If you're going to tell a story in Eve it's by definition going to be biased by your own perspective and experiences. CCP can't avoid this except to avoid taking a role as official chronicler entirely. Otherwise anything they publish that so much as mentions winners and losers will be seen as taking sides.

That, IMO, pretty much kills this dead right there. CCP can't take sides among players or the whole idea of a player driven game goes out the window.

On top of that precisely because this is a player driven game the players need to be the ones to carry and pass on these stories. As someone interested in Eve history and something of a collector of stories and trivia myself I don't think it's for CCP to be doing this. There's always one more perspective, one more event, or one more old forum post you haven't read on a subject. Letting players carry forward this history is also part of the game and part of the history itself, and that too is not for CCP to **** with.
mkint
#3 - 2017-02-20 18:41:11 UTC
I know videos are a big thing lately, but I hate them. I don't watch devstreams or 07 show or any facebook videos or any of that kind of stuff. They are typically 90% meaningless noise and 10% unimportant info. Even good videos out there, such as TED talks, which I enjoy, just aren't worth the time cost to watch. I can read 10X the content in articles in the same amount of time. So... go out and have adventures, or hear a poorly presented recap of someone elses adventures? Yeah, no thanks.

There is one aspect of this that I would support, but not in a video format: giving the universe a better sense of place. I like the "oh yeah, this is where such and such happened, and if I head through that gate it'll take me to where thing and thing happened." On any level, the dev investment sounds far too high though. And no, they wouldn't crowdsource it, as can be seen in how they'd rather have NO wiki than have ANY wiki. And turnaround time on other crowdsourced things like alliance logos has always been terrible (years long in some cases) and then they even ended up trying to illegally steal the copyright from the creators. CCP Hates crowdsource.

Maxim 6. If violence wasn’t your last resort, you failed to resort to enough of it.

Gecko Hareka
Optimistic Wasteland Inc.
Fraternity.
#4 - 2017-02-20 22:37:50 UTC
I think a lot of content could be found without much work on CCPs part by using the amazing stuff the players produce.

And it would make a lot more sense to offer hooks where players could anchor CCP vetted content...

I got it written up as part of my CSM campaign here, if you are interested.
Cade Windstalker
#5 - 2017-02-21 00:09:34 UTC
Gecko Hareka wrote:
I think a lot of content could be found without much work on CCPs part by using the amazing stuff the players produce.


You mean like a certain now-infamous account of the Fountain War?

Gecko Hareka wrote:
And it would make a lot more sense to offer hooks where players could anchor CCP vetted content...


And which side, exactly, of any fight should CCP be endorsing here? All of them? Does that mean that anyone with any stake in things has to get a write up?
Extractor Bill
Hynix Galactic Industry
#6 - 2017-02-21 03:41:27 UTC
Cade Windstalker wrote:

First off, time and expense on CCP's part. Producing something like this that's at all comprehensive is time consuming and difficult. Even just compiling all the material would be a massive undertaking and that's without even getting into the cost of producing the actual videos.


Many of the #myEVEstory clips where made in collaboration with the eve community. Moreover youtube is bustling with very good video's made by the player base. CCP can use a mix of these video's in order to flesh out the content in the most economical way. However it is also important to note that the content I mention doesn't need to be added in all at once in an expansion. In fact aside from perhaps some video's core to the NPE, its best to add them in over time as part of the company PR strategy.

I have some experience and background in business marketing. This strategy is not cost prohibitive and would not cause much of a change in the existing marketing budget required for the health of the game. The objective for CCP is to attract and retain new players building on their business and mitigating their churn. These video's are multi purpose and when integrated into an overall marketing strategy enrich the player experience in game, improve new player retention through stronger integration into eve's culture, and provides a shifting communications theme to be used on social media and the occasional commercial if budgeted.

Cade Windstalker wrote:
So, few problems with this.
...That leads into the next problem, which is that of perspective. A certain alliance and their leadership ran into this problem fairly recently. If you're going to tell a story in Eve it's by definition going to be biased by your own perspective and experiences. CCP can't avoid this except to avoid taking a role as official chronicler entirely. Otherwise anything they publish that so much as mentions winners and losers will be seen as taking sides...


You see we have opposite perspectives here.

Yes the stories will have Bias from one perspective. That's great and those perspectives are what makes up the tapestry of this game and spark the conflicts that drive this game.

I would approach this by having a video from the perspective of the victor, and have video's as "Easter egg" collectibles hiding in the region/or system for the other faction(s). This adds a richness to the game, and allows a story to be told from different points of view.

Cade Windstalker wrote:
On top of that precisely because this is a player driven game the players need to be the ones to carry and pass on these stories. As someone interested in Eve history and something of a collector of stories and trivia myself I don't think it's for CCP to be doing this. There's always one more perspective, one more event, or one more old forum post you haven't read on a subject. Letting players carry forward this history is also part of the game and part of the history itself, and that too is not for CCP to **** with.


Like it or not it is also in CCP's best interest to tell the story of EVE. Stories have been used for centuries to provide warnings, inspire people, or transfer knowledge. Stories improve retention, and their nature helps the communication of a complex message. Eve is a very complicated game that is difficult for new players to understand. The MMO market is also far from new and a player discovering it for the first time will come with an understanding and bias framed by the games they played in the past.

Quick video's told through a player story or experience serve both the purpose of imprinting the culture of EVE into the minds of those giving it a shot. For example one such video can be used to communicate the golden rule "Don't fly what you can't afford to loose" However because it was a story it framed the message in a way the new player can identify with. It tells the player not only the rule, but why its important. Its a cautionary tale, but the story is told in a way that is more engaging than scary.

The end game of these stories and the best interest of CCP is to encourage the player to be part of the game and make their own eve story. It doesn't matter who's story gets told and what side you where on. We all win every time a new player watches a video, tries the game, and becomes part of their own eve story. These video's are as much a part of the game as the ships themselves. They are the only insights into the real game, and help the new players avoid the biggest pitfall. They learn in every story that how they interact with the community IS the game. Not your skill points, the ship you fly, or the isk in your wallet.

This image is true in so many ways. That is why we need to do our best to guide our new players to integrate themselves into the community and be part of their own eve story.


Arcturus Ursidae
Federal Defense Union
Gallente Federation
#7 - 2017-02-21 09:25:56 UTC
I actually quite like this idea, true for player content sticking to the facts is quite important as previous posters suggested, but even from a story point of view there is background info from the fiction or previous events that can give context where eve is now.

Things like the Jita monument, luminaire Titan can give a bit more depth and a video (CCP already has some news videos for these sorts of things) I feel provides much more interest and engagement than a few lines of written text in a description.
Cade Windstalker
#8 - 2017-02-21 14:15:56 UTC
Extractor Bill wrote:
Many of the #myEVEstory clips where made in collaboration with the eve community. Moreover youtube is bustling with very good video's made by the player base. CCP can use a mix of these video's in order to flesh out the content in the most economical way. However it is also important to note that the content I mention doesn't need to be added in all at once in an expansion. In fact aside from perhaps some video's core to the NPE, its best to add them in over time as part of the company PR strategy.

-snip-


Two problems with this. First off, the "myEVEstory" clips are, in Eve terms, more or less completely apolitical. They focus on one player's experience, not a major event in Eve and not on any of the major organizations.

On top of that they're relatively few in number compared to the size and scope of Eve history. I'm wondering if you actually appreciate how many events various people consider to be major in this game. I can think of a few dozen at least just from the time I've spent in the game, and there are even more from before my time.

I think you may also be overestimating the appeal of dozens to hundreds of videos on Eve's history. The "myEVEstory" videos focus on a single player and a defining experience they've had, and are thus much more relatable to the average player than massive Alliance or coalition level events which tend to be told in terms of fleets and systems with a few major individuals mentioned as major actors, not in terms of individual participation.

Extractor Bill wrote:
You see we have opposite perspectives here.

Yes the stories will have Bias from one perspective. That's great and those perspectives are what makes up the tapestry of this game and spark the conflicts that drive this game.

I would approach this by having a video from the perspective of the victor, and have video's as "Easter egg" collectibles hiding in the region/or system for the other faction(s). This adds a richness to the game, and allows a story to be told from different points of view.


I think you may have missed my point a little here. Even declaring one side the winner in a conflict isn't going to be a popular move with the players. I'll point you again to the recent drama over a certain book, and then the drama over CCP's own fairly impartial blog post on the war that spun indirectly out of that other bit of drama.

I am telling you, with both recent events and my own personal experience as evidence, that there is no way for CCP to write an official history for the game without unleashing and unholy ****storm of drama the moment they so much as use an adjective that enough people disagree with.

Extractor Bill wrote:
Like it or not it is also in CCP's best interest to tell the story of EVE. Stories have been used for centuries to provide warnings, inspire people, or transfer knowledge. Stories improve retention, and their nature helps the communication of a complex message. Eve is a very complicated game that is difficult for new players to understand. The MMO market is also far from new and a player discovering it for the first time will come with an understanding and bias framed by the games they played in the past.

-SNIP-


We already have this stuff, in the form of player focused stories rather than historical organization focused narratives.

Historical narratives would be a poor advertising tool. They require context that only a veteran player can have, or failing that a long winded explanation to provide that context. Trust me on this, I tell these sorts of stories a lot and even people who have played for a few years now don't have the context for a story that happened 8 years ago.

They also wouldn't do anything to ameliorate the 'learning cliff' that Eve is known for. Those things can only be taught by a solid tutorial giving a grounding in the basics, not in history, and then solid practical experience getting the player out into the universe and participating.
Max Deveron
Deveron Shipyards and Technology
Citizen's Star Republic
#9 - 2017-02-22 12:36:59 UTC
Cade Windstalker wrote:


I think you may have missed my point a little here. Even declaring one side the winner in a conflict isn't going to be a popular move with the players. I'll point you again to the recent drama over a certain book, and then the drama over CCP's own fairly impartial blog post on the war that spun indirectly out of that other bit of drama.



Declaring a side a winner after the conflict is over........well isnt the Victor of a conflict the winner?

And the drama over the Goon attempt ( or i should say mittani not goons) to foster a written history of the fountain war was actually over the fact of anybody making money (an income) other than CCP off said book. Not the fact it was written by Goons (or influenced) that simply made the possible profit making intangible to some.

But as to taking sides....there is no taking sides after a conflict is over.

Either the Nazi's had won or didnt.

Either the Union or the Confederacy won the American Civil War.

The British kicked the crap out of those upstart colonists.......oops that didnt happen.
Wolfgang Jannesen
Imperial Academy
Amarr Empire
#10 - 2017-02-22 13:38:12 UTC
Chronicles, every Intro sequence, and personal investment in the history are the best way to get new players to learn.
Cade Windstalker
#11 - 2017-02-22 14:44:39 UTC
Max Deveron wrote:
Cade Windstalker wrote:


I think you may have missed my point a little here. Even declaring one side the winner in a conflict isn't going to be a popular move with the players. I'll point you again to the recent drama over a certain book, and then the drama over CCP's own fairly impartial blog post on the war that spun indirectly out of that other bit of drama.



Declaring a side a winner after the conflict is over........well isnt the Victor of a conflict the winner?

And the drama over the Goon attempt ( or i should say mittani not goons) to foster a written history of the fountain war was actually over the fact of anybody making money (an income) other than CCP off said book. Not the fact it was written by Goons (or influenced) that simply made the possible profit making intangible to some.

But as to taking sides....there is no taking sides after a conflict is over.

Either the Nazi's had won or didnt.

Either the Union or the Confederacy won the American Civil War.

The British kicked the crap out of those upstart colonists.......oops that didnt happen.


Victory, especially in Eve, is often subjective and a touchy subject for many because so many people define it differently. There have been conflicts in Eve where one side definitely won in military terms but then fell apart for various reasons related to the war while the 'defeated' party carried on, recovered, and came back stronger.

And while yes some of the drama around the book was over money there was also quite a bit of concern over bias in the account being told. Many saw it as an attempt to write an 'official' account of the war and thus cement the Goon perspectives and biases as the official version of events.

We then saw the same sort of complaints when CCP just used the term "World War Bee" in their blog post with the Goons crying bias because the term was invented and pushed by the other sides in the war.
Extractor Bill
Hynix Galactic Industry
#12 - 2017-02-22 16:56:42 UTC
Cade Windstalker thank you for your feedback and concerns on the subject.

At this point I would ask that you allow others the opportunity to say their piece. You have posted 4 times out of 10 replies prior to me writing this and I think you have expressed your concerns. Please allow others to also have their opinion presented here as it is bad form to argue with absolutely every other point of view overwhelming the thread.

This post started with a constructive Idea that did not claim to be perfect. I would ask that if you choose to contribute further you submit your idea's on how it can be made to work in a way you can agree with. If you cannot find it in yourself to contribute in that way then please let your already plentiful point of view stand as it is already presented.

If CCP wishes to have a more serious discussion on this idea and possibly intends to adopt it I am sure they will give you ample opportunity to provide feedback. Until then your continued posting in this thread only serves to suppress another persons idea.

If you truly want to discuss the topic help brainstorm how to make it better. Not shoot it down.

Thank you for your cooperation
Wolfgang Jannesen
Imperial Academy
Amarr Empire
#13 - 2017-02-23 13:23:52 UTC
I haven't read a thing Cade suggested, but I don't think putting lore and exposition in the new players face is going to help. I think you'll get more looking up the lore on your own, or from blogs like Mark726's, than CCP could give you in a voice over.