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Singularity not accessible due to email change on TQ
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Alhira Katserna
Deep Space Exploration And Exploitation
#1 - 2017-01-22 17:40:35 UTC
Hello dear devs,

quite some time ago i had to change the emails of two of my accounts via support. Now they got changed for TQ but not for Singularity. Can you maybe manage to also change them on Singularity?

Supprt Ticket IDs in question:
# 328382
# 328384
# 364702

It would be awesome if you could help me out.
Phaeri Isos
erTek Consolidated
#2 - 2017-01-23 17:23:41 UTC
same thing for me but support already told me i have to wait for mirror :<
Carotteline
Ninja Solutions Inc.
#3 - 2017-01-24 04:10:13 UTC
and same here..... email was changed like many months ago already....

thx
AJ DeCesare
305th LOST TRIBE
#4 - 2017-01-24 15:03:43 UTC  |  Edited by: AJ DeCesare
Same problem here and the new mirror has not fixed the problem. It's asking for a verification code sent to my old email :(

Plus now my main is also reverted to Alpha status when he was not Alpha when the mirror happened.

/omega has also been disabled so I'm now screwed on both accounts.


Edit: The verification email has now come through to my new email account \0/ one problem solved, one to go
Alhira Katserna
Deep Space Exploration And Exploitation
#5 - 2017-01-25 22:19:16 UTC
Problem apparently solved. To whoever fixed it: Thanks you. Big smile