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CCP Habakuk

C C P

C C P Alliance

Likes received: 1,695

#1 - 2016-12-20 18:52:13 UTC | Edited by: CCP Habakuk

Hi,

We are aware of the current problems with expired and banned accounts on Singularity, but unfortunately we need to wait until January to get this resolved. Then we'll deploy a new DB mirror from TQ, which will sort out those problems. The exact date for the mirror is not decided yet, but we will probably aim for the 2nd or 3rd week of January.

Then we will also update our processes for account state changes and similar, but until then we can unfortunately not offer any help for expired or banned accounts (well, beside the /omega command if you are able to login, but your account is in Alpha state).

CCP Habakuk | EVE Quality Assurance | Team Five 0 | (Team Gridlock)

Bug reporting | Mass Testing

Demolishar

United Aggression

Likes received: 1,252

#2 - 2016-12-21 14:22:18 UTC

Will you please remove keepstars (and preferably the other citadels and EC) from the seeding list for the next mirror.
They cause massive performance issues in the numbers that get deployed in 6-C and it's not reasonable to give everyone instant access to 300B structures that 99% could never afford on TQ.
Just seed BPO and let them be built, like titans and supers.

Sha Boost

KiDoN Corporation

Likes received: 0

#3 - 2016-12-21 14:28:59 UTC

CCP Habakuk wrote:

Hi,
ses for account state changes and similar, but until then we can unfortunately not offer any help for expired or banned accounts (well, beside the /omega command if you are able to login, but your account is in Alpha state).

Does that mean if you are omega on tranquility and have alpha on singularity that you upgrade (activate) the alpha accounts on singularity to omega before the next mirror?

CCP Habakuk

C C P

C C P Alliance

Likes received: 1,695

#4 - 2016-12-21 14:42:01 UTC

@Demolishar: We are looking at the performance impact of citadels in 6-C (and if we need to fix anything for TQ for systems with many citadels), and we will discuss deployment restrictions further based on the outcome of these investigations. I personally would dislike to make it much more difficult to deploy them, but maybe we need to restrict them somehow from 6-CZ49. Another option would be to mirror Singularity more often, as then there would not be such a buildup of structures - but for this we would need to improve our tools first.

@Sha Boost: The exact details are still being discussed internally, but if you are Omega on TQ, then you will also be Omega on Singularity directly after the mirror. We will announce details as soon as we deploy the mirror.

CCP Habakuk | EVE Quality Assurance | Team Five 0 | (Team Gridlock)

Bug reporting | Mass Testing

Royal Amarr Institute Amarr Empire 57
Emmy Mnemonic Royal Amarr Institute Amarr Empire Likes received: 57	#5 - 2016-12-21 15:38:13 UTC 1 Noticed all my accounts are suddenly Alpha-clones on SISI, even though I have not quit paying for my accounts on Tranquility and have had them active continously for 10 months now, and they where Omegas when you mirrored. Anyway to "upgrade" on SISI or will you fix this in January as well? Ex ex-CEO of Svea Rike [.S.R.]

CCP Habakuk

C C P

C C P Alliance

Likes received: 1,695

#6 - 2016-12-21 16:20:46 UTC

Emmy Mnemonic wrote:

Noticed all my accounts are suddenly Alpha-clones on SISI, even though I have not quit paying for my accounts on Tranquility and have had them active continously for 10 months now, and they where Omegas when you mirrored.
Anyway to "upgrade" on SISI or will you fix this in January as well?

This is expected and it will be fixed with the mirror in January.

CCP Habakuk | EVE Quality Assurance | Team Five 0 | (Team Gridlock)

Bug reporting | Mass Testing

Soul Machines The Initiative. 0
WaR CrysiS Soul Machines The Initiative. Likes received: 0	#7 - 2016-12-21 19:14:48 UTC i cant login in test sever plz active my acc asap

Adeptus Mechanicus Departmento Manufacturum VooDoo Technologies 0
Nanoha Kuun Adeptus Mechanicus Departmento Manufacturum VooDoo Technologies Likes received: 0	#8 - 2016-12-21 20:05:11 UTC Hello, is it possible to transfer my game character to the test server to the current version?

Intoagun Deshana

Data Rogue Sentinel Tribe

Likes received: 3

#9 - 2016-12-22 00:59:14 UTC

CCP Habakuk wrote:

Thank you for the mirror update, there been some questions on SiSi when I was on when it was going to happen. :p Figured it would be around Jan.

Blacky Invention Research Development YinYang 11
Bruce Blacky Blacky Invention Research Development YinYang Likes received: 11	#10 - 2016-12-22 10:41:33 UTC thanks for the update and the info. Looking forward to once again be able to login to sisi. keep up the good work and fly safe :P

OutlawzEmpire 0
Shadea Kavees OutlawzEmpire Likes received: 0	#11 - 2016-12-22 16:27:59 UTC Could someone please unban me from sisi please i loved playing sisi now I can't cause I'm banned due to trial expiration

ISD Max Trix

ISD Community Communications Liaisons

ISD Alliance

Likes received: 1,940

#12 - 2016-12-22 20:09:03 UTC

"To ensure the health and viability of the test environment, which is not designed to deal with excessively large numbers of players, we have decided to put accounts that were disabled at the time of our latest mirror into a banned state on Singularity while testing is ongoing. This will have no long term repercussions on your accounts and will only be a temporary measure."

Accounts will not be unbanned or activated until January Mirror.

ISD Max Trix

Lieutenant

Community Communication Liaisons (CCLs)

Interstellar Services Department

I do not respond to EVE mails about forum moderation.

Wolframium Azure Citizen 0
Dzirt Dourent Wolframium Azure Citizen Likes received: 0	#13 - 2016-12-23 09:54:39 UTC i cant login in test sever plz active my acc Thx

Just REDS 0
AleXandre Risalo Just REDS Likes received: 0	#14 - 2016-12-24 08:25:49 UTC Activate Me pls. Thx

Guards Assault Corps 0
IVAN DR0zD0V Guards Assault Corps Likes received: 0	#15 - 2016-12-24 10:06:24 UTC Please reactivate my account

Comport 4
HOZH Comport Likes received: 4	#16 - 2016-12-24 13:10:58 UTC Please reactivate my account

Romana Erebus

Syndicate Enterprise

Sigma Grindset

Likes received: 64

#17 - 2016-12-24 19:24:31 UTC

Demolishar wrote:

You mean you cant torment people on the test server with super blobs of ships you dont really own right?

Apo Lamperouge

Likes received: 67

#18 - 2016-12-24 21:31:25 UTC

CCP Habakuk;

One day can someone make "/moveme" a system move?

Sure being able to move to the couple wormholes and therea and the combat system is nice

But it would be a blessing to those supercap pilots who want to go to somewhere specific to test out builds etc.

For example; "/moveme delve" moves me to an npc sov held system in delve etc

I dont like having to fly 40-50 gates in a titan just to test stuff out

Thanks in advance

Sometimes a knife right through your heart is exactly what you need.