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Issues, Workarounds & Localization

 
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Launcher will not start game.

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SyntheticSins
Pator Tech School
Minmatar Republic
#1 - 2016-11-29 17:20:39 UTC
Basically I can log into any number of my accounts, go to the screen with the play button and hit it. It will act like it's starting then nothing happens, then after a moment the "play" button next to your account name turns into a square.

Also eve repair tool isn't working.
Kay75
Science and Trade Institute
Caldari State
#2 - 2016-11-30 10:36:46 UTC
Hi,

I had the same problem yesterday. I sent a support ticket but managed to fix the problem myself.

On the launcher, on the top right there are 3 icons, click the one with 3 horizontal bars and a down arrow below. Select 'Shared Cache', then I clicked on 'Verify' on the option 'Verify integrity of downloaded files and purge extra files'.
This took a while, but it cleared out some files and the client began downloading files again.
Once this was done, the 'Play' button successfully launched the game.

Hope that helps!

Message me ingame if it does work as I don't go onto forum unless I have an issue!!

K
Night Nyx
E.C.H.O.
#3 - 2016-11-30 15:36:43 UTC  |  Edited by: Night Nyx
As said above, you can verify the cache on the options.

BUT -

Everytime they update the launcher it brakes for me. And everytime it hapens I have to verify cache and everytime it does it is another 2gb download to fix it.

It is getting out of control, really.
CCP Snorlax
C C P
C C P Alliance
#4 - 2016-11-30 17:01:56 UTC
Night Nyx wrote:
As said above, you can verify the cache on the options.

BUT -

Everytime they update the launcher it brakes for me. And everytime it hapens I have to verify cache and everytime it does it is another 2gb download to fix it.

It is getting out of control, really.

Please file a bug report, attaching your launcher logs, the next time this happens. This is certainly not normal and I want to fix it.

CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax - http://ccpsnorlax.blogspot.is/