These forums have been archived and are now read-only.

The new forums are live and can be found at https://forums.eveonline.com/

Issues, Workarounds & Localization

 
  • Topic is locked indefinitely.
 

CCP must have changed E-mail provider and locked my account (other)
Author
Previous Topic Next Topic
wishihadabettername
Amarrian Informants Corporation
#1 - 2016-11-23 11:01:05 UTC  |  Edited by: wishihadabettername
Seems CCP Thinks that they cant mail my email adress for some reason. Hence my other account is now not acessible....

Since I have a private domain that my email goes trugh instead of Google spymail or Hotmail et.c it seems CCP no longer can email me, and hence that e-mail verification of my account cant be sent ??

Strangely when submitting an support ticket 318313 on the website they -can- get the mail to me, but my account is locked and I cant actually log in and see my support ticket or respond to it, as to log in - tada - I have to verify my account via e-mail.....


Quote:

"Your email address ******@picazzo.net is unfortunately not supported by our email provider and we are unable to send/receive emails from this address. Please file a support ticket to have the issue resolved by following the link below.
Help Center – Account Recovery



Seriously CCP?

Its not that -I- cant seem to get into my mail account, or use it. Its actually you that managed to create this problem all by yourselves having my account suspended and I cant login (still being payed for as well as I cant login and stop payments so you guys better fix this fast)

Anyone else having this problem?
Xexelento
Iskshire Hathaway
#2 - 2016-11-23 11:19:58 UTC
wishihadabettername
Amarrian Informants Corporation
#3 - 2016-11-23 13:38:45 UTC
Seems CCP will get some more non paying players in this patch at the cost of loosing paying ones instead.

I recon I will have to submit a block from my bank towards CCP so they cant withdraw more cash from my card for my subscription.

Hope someone at CCP will atleast get a hefty replimand for this, I mean, its not 2001 when a email problem like this would be understandable.