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I still require assistance o7

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Red Summer
Imperial Academy
Amarr Empire
#1 - 2016-11-18 15:01:35 UTC  |  Edited by: Red Summer
o7
Lets say back in 2013 that i start the game i had a email account.
And lets just say that i have lost the password of that account.

Now i must verify the game with a code that have been sended in that locked email address.

I have send a ticket and reply as GM order me with the text "I still require assistance" and wait....

That happens 2 days ago. at 15/11/2016.

Still waiting.

Can anyone suggest any other action that i must do?
Sorry for my english.

P.S. am also locked out from EVE Gate because i must verify my account so i make a new one to be able to wrιte on forums.

o7 Hellenic Mythos out.
Demolishar
United Aggression
#2 - 2016-11-18 15:03:11 UTC  |  Edited by: Demolishar
GM are very busy right now because so many people have the same problem as you and there is a backlog.
Be patient.

https://community.eveonline.com/news/news-channels/eve-online-news/support-status-after-the-release-of-eve-online-ascension/
ISD Max Trix
ISD Community Communications Liaisons
ISD Alliance
#3 - 2016-11-18 15:41:14 UTC
Due to the large influx of tickets, GM response times have been delayed. Please be patient and a GM will get back to you as soon as they can.

ISD Max Trix

Lieutenant

Community Communication Liaisons (CCLs)

Interstellar Services Department

I do not respond to EVE mails about forum moderation.