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Grrr explain in simple terms and why the hell are you doing this
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Joran Orduvium
Hogyoku
Goonswarm Federation
#1 - 2016-11-17 23:39:39 UTC
My email account on my alt has gone woosh and i mean gone .How the hell do i get him back as ccp are asking for varification and my email dosnt exist.I have worked through your solutions , that ccp recomend and they dont work. Please let me get my toon on that has been playing since 2008
John WarpingSlow
#2 - 2016-11-18 00:20:07 UTC
Create a support ticket from your existing account, citing the account you need help with.

They'll probably request information from you to prove that you are the holder of the account you're having problems with (payment information, and other things only you would know as the legitimate owner.)

Once that's established, they'll be able to change that account's email address to one that you currently hold, and you'll be able to get it verified and able to log in again.

Might take a while to get a response though... From what I gather, they're badly backlogged. A lot of people are caught in your situation right now.

Hang in there.
Caim Naberius
Center for Advanced Studies
Gallente Federation
#3 - 2016-11-18 00:22:41 UTC
It's gone forever and never to be seen again.

My condolences good sir.
Memphis Baas
#4 - 2016-11-18 00:45:01 UTC
The email verification announcement says to open a support ticket if you've lost access to the email, so they can change your account to your new email.

Nothing we can do; we're players and don't have access to your account to fix things. You'll need to open a support ticket and then be patient and wait for them to respond to it.