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Not receiving two factor authentication code when logging in to Sisi
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Agent Orange7
Dreddit
Test Alliance Please Ignore
#1 - 2016-11-08 23:14:04 UTC  |  Edited by: Agent Orange7
Hello, I'm trying to log in to the test server right now. When I log in I get the message about the two factor authentication code as usual, but I am not receiving any code to my email. I've had no problems receiving codes when logging in to TQ, but after several attempts and waiting for some time I haven't received the 2fa code to log in to Singularity. I already contacted support and they said they can't provide support for the test server and referred me here.
Fej Reblok
Mudpie Research
#2 - 2016-11-14 21:55:07 UTC
Me too - its asking for 2fa to get on Sisi and then not accepting the code.
uhnboy ghost
Corporation 98237776
#3 - 2016-11-15 01:01:39 UTC
same problem, after patch i had to validate me email (again)
then sisi changed 2fa from the app i use for tq to email,
after i got the code in email it works, BUT then the launcher told me i need to use cookies in my browser to log in to eve? ( i have cookies on in my browser)
Pic http://i.imgur.com/fMrJhTu.jpg

also the link to help center is not a link that window 8.1 understands

so tq works fine whit the 2fa app i have used for sometime
sisi sends code thats works but then the launcher needs cookies so cant log in

//uhnboy 84K probe scans in 2014 http://i.imgur.com/Uaid5iu.png
TomyLobo
U2EZ
#4 - 2016-11-15 01:04:35 UTC
CCP, can you get rid of it for those THAT CLEARLY DIDN'T ASK FOR IT ON ACCOUNT SETTINGS?
kooppari
Idiom
#5 - 2016-11-15 06:31:44 UTC
I have the almost same problem, except when I try to press the link that would send the code to my email the launcher says "An error occurred" and nothing else. Once it said that I didn't have cookies enabled, but didn't send the code anyways.

This happened after I had to verify my email address.
DaOpa
Static Corp
#6 - 2016-11-15 10:04:39 UTC

Also seeing this with my accounts - its asking for the Two Faction Code to which I do not have enabled at all in account page.

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elitatwo
Zansha Expansion
#7 - 2016-11-15 10:05:25 UTC
It is working fine as of 5 minutes ago.

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