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SP rerolls with major point changes

Author
Bad Pennyy
Abraxas Rising
#21 - 2016-09-29 16:31:30 UTC
ShahFluffers wrote:
When dreadnoughts were altered (drone capabilities were removed)... no skillpoints were refunded.
When subapical ships were systemactically rebalanced... no skillpoints were refunded.
When mining barges were altered a few years ago... no skillpoints were refunded.
When Titans and Supercarriers were repeatedly whacked with nerfbats to make they nearly incapable of defending themselves against a single subcatital... no skillpoints were refunded.
When industry was rebalanced... no skillpoints were refunded.
When "drone poop" was removed from the drone regions... no skillpoints were refunded.
When mining was revamped... no skillpoints were refunded.

When Learning Skills were removed from the game... skillpoints were refunded.


You trained something because it was useful to you at the time. You utilized those skills. Then the way those skills can be utilized gets changed.
The skills do not become useless because they can't utilized.the same way as before.


The question to ask is how did these changes impact the paid subscriber base. Did these cause players to stop paying their subscriptions?

And, I did not say the skills become useless, but they may become less valuable to a playstyle. The opportunity to adjust your playstyle by adjusting your allocation may decrease the rate of paid player loss / improve customer retention around the times of such changes as you have described. Everyone wins when there are more paid players.
Zhilia Mann
Tide Way Out Productions
#22 - 2016-09-29 16:39:03 UTC
Bad Pennyy wrote:

The question to ask is how did these changes impact the paid subscriber base. Did these cause players to stop paying their subscriptions?

And, I did not say the skills become useless, but they may become less valuable to a playstyle. The opportunity to adjust your playstyle by adjusting your allocation may decrease the rate of paid player loss / improve customer retention around the times of such changes as you have described. Everyone wins when there are more paid players.


I very much doubt that SP-related balancing caused much of a subscriber drop except possible in the case of Titan/Super rebalancing as those are largely tied to alt accounts dedicated to those ships in the first place.

I find it far more compelling that changes to the meta as a whole have chased some people away -- sov changes in particular.

However, I also find it far more compelling to say that some people just don't have time to play any more and that the major decline we see is in the inability to replace veteran players retiring for RL issues with new players. As much as I loathe to say it, I also find it compelling that SP injection for new players, the greedy little bastards, helps to fill this gap.
SurrenderMonkey
State Protectorate
Caldari State
#23 - 2016-09-29 16:42:25 UTC
Bad Pennyy wrote:
ShahFluffers wrote:
When dreadnoughts were altered (drone capabilities were removed)... no skillpoints were refunded.
When subapical ships were systemactically rebalanced... no skillpoints were refunded.
When mining barges were altered a few years ago... no skillpoints were refunded.
When Titans and Supercarriers were repeatedly whacked with nerfbats to make they nearly incapable of defending themselves against a single subcatital... no skillpoints were refunded.
When industry was rebalanced... no skillpoints were refunded.
When "drone poop" was removed from the drone regions... no skillpoints were refunded.
When mining was revamped... no skillpoints were refunded.

When Learning Skills were removed from the game... skillpoints were refunded.


You trained something because it was useful to you at the time. You utilized those skills. Then the way those skills can be utilized gets changed.
The skills do not become useless because they can't utilized.the same way as before.


The question to ask is how did these changes impact the paid subscriber base. Did these cause players to stop paying their subscriptions?


Quite a few of those changes, and many others he didn't list, occurred during Eve's most rapid period of growth.

Everyone thinks their own idiot idea is the key to player retention. Roll

Eve has had population growth spurts and declines throughout its lifetime. No SP refunds for still-useful skills has been a standard policy during all of the many, many changes the game has undergone over the years.

"Help, I'm bored with missions!"

http://swiftandbitter.com/eve/wtd/

Bad Pennyy
Abraxas Rising
#24 - 2016-09-29 17:02:27 UTC
Zhilia Mann wrote:


I very much doubt that SP-related balancing caused much of a subscriber drop except possible in the case of Titan/Super rebalancing as those are largely tied to alt accounts dedicated to those ships in the first place.

I find it far more compelling that changes to the meta as a whole have chased some people away -- sov changes in particular.

However, I also find it far more compelling to say that some people just don't have time to play any more and that the major decline we see is in the inability to replace veteran players retiring for RL issues with new players. As much as I loathe to say it, I also find it compelling that SP injection for new players, the greedy little bastards, helps to fill this gap.


You make good points. Regarding the meta-changes like sov., my thinking is that a veteran player at least has the chance to rethink their approach to Eve even if the skill reallocation does not map directly to skills. It's a form of new opportunity, but not a silver bullet / perfect fix.

However, it does recognize the development / cultural preferences of CCP and the reality of social psychology which factors into consumer decisions. I think CCP has accepted player base loss around major changes as a given "cost of doing business" without applying the same innovative thinking to this psychological dynamic as they have in their actual game. Extending an offer like this prior to a change for players subbed up through some period of time after the change might be an incentive to continue.


ShahFluffers
Ice Fire Warriors
#25 - 2016-09-29 17:39:03 UTC  |  Edited by: ShahFluffers
Quote:
my thinking is that a veteran player at least has the chance to rethink their approach to Eve even if the skill reallocation does not map directly to skills.

Here is the thing though... once you have a certain amount of skillpoints spread over a certain amount of different specialties, a player effectively becomes "nerfproof" in terms of skills.

Take my character for example.
I can fly virtually all sub-capital ships with more or less equal proficiency. Shield, armor, hybrid weapons, artillery, tank, speed... it doesn't matter. I can do them all. I need only change the ships I fly and fittings I use on them.

What matters more to me are extra restrictions and/or convoluted mechanics where there were none before (see stifled gameplay).
While I understand that some rules and restrictions are necessary... too many of them take away freedom and stifle creativity.
Zhilia Mann
Tide Way Out Productions
#26 - 2016-09-29 18:16:11 UTC
ShahFluffers wrote:
Quote:
my thinking is that a veteran player at least has the chance to rethink their approach to Eve even if the skill reallocation does not map directly to skills.

Here is the thing though... once you have a certain amount of skillpoints spread over a certain amount of different specialties, a player effectively becomes "nerfproof" in terms of skills.

Take my character for example.
I can fly virtually all sub-capital ships with more or less equal proficiency. Shield, armor, hybrid weapons, artillery, tank, speed... it doesn't matter. I can do them all. I need only change the ships I fly and fittings I use on them.

What matters more to me are extra restrictions and/or convoluted mechanics where there were none before (see stifled gameplay).
While I understand that some rules and restrictions are necessarg... to many of then take away freedom and stifle creativity.


Pretty much this. With -- checking -- 205mil SP I can't figure out what I'd move around in response to a change. You could possibly make the point that at 80mil SP you'd want to reallocate based on game changes, but true bittervets? We're basically nerf proof and have intentionally trained that way for years.

I'd say that instant reallocation, rather than helping retain me and people like me, would rather be a slap in the face. I've slowly allocated my position over time and now anyone can just jump to it depending on the winds of change? No thank you.

Aside. This is part of why I don't really care for injectors. However, the effective SP tax helps ease that and prevents instant reallocation for cash. Without that tax I'd be bitter indeed.
aldhura
Blackjack and Exotic Dancers
Top Tier
#27 - 2016-09-29 18:27:26 UTC
You would first need to know why people are leaving before you can come up with a solution. People whining in a forum isn't the best way to to understand the real reason people leave.
When you cancel your account, you are asked why, if someone bothered to read them, people may actual put a proper reason, then you could understand your customers.
I have canceled 4 accounts and I can absolutely say it has nothing to do with skill point injection.
elitatwo
Zansha Expansion
#28 - 2016-09-30 04:48:50 UTC
aldhura wrote:
You would first need to know why people are leaving before you can come up with a solution. People whining in a forum isn't the best way to to understand the real reason people leave.
When you cancel your account, you are asked why, if someone bothered to read them, people may actual put a proper reason, then you could understand your customers.
I have canceled 4 accounts and I can absolutely say it has nothing to do with skill point injection.


If I were to make an educated guess, I would say CCP is sending "the wrong message".

Remember a few years back someone forgot to pay "the bill" for a tcu or i-hub which quickly escalated in an 18 hour 100% tidi fight?

News broke out all over CNN and whatnot all over the world, saying "join EVE and make epic zee battle all day now!!!"

People joined and were totally surprised that all the 14 year old teenagers could not fly zee titan on day one - ouuuh man...


CCP thought that was a great idea, turns out it wasn't, not that anyone could have told them that.


Then look to some "tiny mishaps" they created, naming ancillery everything and rapid doomsdays or frigate missiles. While I was trying to get medium missiles fixed for many, many years.

CCP doesn't like Caldari because someone in the band of developers was ganked by a Raven and lost zee boat.

Years later the Caldari had one boat that could, only to get overnerfed and overpriced a year later.

Then came the "prototype modules" which overbuffed everything slav- errm minmatar related, making them unkilllable monstrosities and everything else that was minmatar was made better at everything than everything else.

The EVE lore was ignored, never heard of and put under the rug when it came to new toys.

You can look at the only interdiction destroyer in the game. To this day the Caldari, the Gallente and the Amarr ones are missing.
Heavy assault missiles and heavy missiles are unusable and the only weapon for missile ships are frigate missiles.

Eve Minions is recruiting.

This is the law of ship progression!

Aura sound-clips: Aura forever

aldhura
Blackjack and Exotic Dancers
Top Tier
#29 - 2016-09-30 10:50:12 UTC
elitatwo wrote:
aldhura wrote:
You would first need to know why people are leaving before you can come up with a solution. People whining in a forum isn't the best way to to understand the real reason people leave.
When you cancel your account, you are asked why, if someone bothered to read them, people may actual put a proper reason, then you could understand your customers.
I have canceled 4 accounts and I can absolutely say it has nothing to do with skill point injection.


If I were to make an educated guess, I would say CCP is sending "the wrong message".

Remember a few years back someone forgot to pay "the bill" for a tcu or i-hub which quickly escalated in an 18 hour 100% tidi fight?

News broke out all over CNN and whatnot all over the world, saying "join EVE and make epic zee battle all day now!!!"

People joined and were totally surprised that all the 14 year old teenagers could not fly zee titan on day one - ouuuh man...


CCP thought that was a great idea, turns out it wasn't, not that anyone could have told them that.


Then look to some "tiny mishaps" they created, naming ancillery everything and rapid doomsdays or frigate missiles. While I was trying to get medium missiles fixed for many, many years.

CCP doesn't like Caldari because someone in the band of developers was ganked by a Raven and lost zee boat.

Years later the Caldari had one boat that could, only to get overnerfed and overpriced a year later.

Then came the "prototype modules" which overbuffed everything slav- errm minmatar related, making them unkilllable monstrosities and everything else that was minmatar was made better at everything than everything else.

The EVE lore was ignored, never heard of and put under the rug when it came to new toys.

You can look at the only interdiction destroyer in the game. To this day the Caldari, the Gallente and the Amarr ones are missing.
Heavy assault missiles and heavy missiles are unusable and the only weapon for missile ships are frigate missiles.


OK you got me.. trolololol.. I normally see the troll posts from a mile away, but must have missed the glint in your eye. GF
Amarisen Gream
The.Kin.of.Jupiter
#30 - 2016-09-30 11:56:18 UTC
I used to want a one time use - SP reset button. But now I don't give a flying ducks backside. Trolls will be trolls. CCP has no desire to allow a single use SP reallocation when they make major game mechanic changes. So add some extra lube and sit gently.

"The Lord loosed upon them his fierce anger All of his fury and rage. He dispatched against them a band of Avenging Angels" - The Scriptures, Book II, Apocalypse 10:1

#NPCLivesMatter #Freetheboobs

Black Pedro
Mine.
#31 - 2016-09-30 12:16:55 UTC
Bad Pennyy wrote:
So I think you missed a few of my initial points. The Eve universe is *not* persistent. The big point changes are instances of lack of persistence. This change is a function of innovation. But that innovation often has a "zero sum" effect, it causes players to quit. Replacing that lost revenue is expensive. Human psychology is the issue.
Of course it is a persistent universe. That is the whole point of a MMORPG - your activities have meaning and influence the abilities of character and, in Eve at least, the universe around you. You gain progression and assets by doing stuff in the shared universe.

What the Eve universe is not is static. It changes all the time, both because of things the players do (changes in activity level, invasions/wars, changes in the preferred PvP meta, etc.), and by changes made to the game by the developers. Just like real life, you can't always predict what the future will hold, or even what your goals will be down the road.

I think throwing all that out the window and allowing players to respec based on their current whims is a big mistake. It would make character progression meaningless as once you passed some threshold, say ~50M SP, at which you could just pile all your SP into and max out what ever activity you were doing that month (say industry) and then move them all back to your corp's current doctrine fit the next point release. It just doesn't make sense with a progression system like Eve's.

Better to just throw out the whole SP system entirely and give everyone all the skills than to devalue it to the point where you can just slosh your SP around on a regular basis to do whatever you want anyway.
Bad Pennyy
Abraxas Rising
#32 - 2016-09-30 21:59:37 UTC
Black Pedro wrote:
Bad Pennyy wrote:
So I think you missed a few of my initial points. Human psychology is the issue.


I think throwing all that out the window and allowing players to respec based on their current whims is a big mistake


Again, I think you're ignoring what my post is about. There's nothing whimsical here, the idea is driven by CCP not players. I am not talking about arbitrary reroll, I am discussing player retention. If it leads to player retention where the player base is otherwise going to drop off to the tune of $11 million dollars in one year, maybe it's a win?
SurrenderMonkey
State Protectorate
Caldari State
#33 - 2016-09-30 22:39:07 UTC
Bad Pennyy wrote:
Black Pedro wrote:
Bad Pennyy wrote:
So I think you missed a few of my initial points. Human psychology is the issue.


I think throwing all that out the window and allowing players to respec based on their current whims is a big mistake


Again, I think you're ignoring what my post is about. There's nothing whimsical here, the idea is driven by CCP not players. I am not talking about arbitrary reroll, I am discussing player retention. If it leads to player retention where the player base is otherwise going to drop off to the tune of $11 million dollars in one year, maybe it's a win?



Everyone who comes here imagines they are discussing player retention, no matter how insignificant or nonsensical their particular pet idea is.

It's the, "Think Of The Children" or "Tough on Crime" of Features and Ideas - utterly meaningless tosh that people tack onto their posts as a contrived method of asserting, without any real support, that their idea is a good one.

"Help, I'm bored with missions!"

http://swiftandbitter.com/eve/wtd/

Nevyn Auscent
Broke Sauce
#34 - 2016-09-30 23:04:49 UTC
Bad Pennyy wrote:

Again, I think you're ignoring what my post is about. There's nothing whimsical here, the idea is driven by CCP not players. I am not talking about arbitrary reroll, I am discussing player retention. If it leads to player retention where the player base is otherwise going to drop off to the tune of $11 million dollars in one year, maybe it's a win?

Citations needed.
Drop off in online player count does not mean drop off in revenue. Drop in revenue does not always mean a dying game, it often leads to a leaner more focused company.
So, please provide some real figures to both show that EVE is dying (When the destruction, industry & mining metrics are all up despite the lower player count), and that the inability to change SP will actually cause significant loss of players.
Bad Pennyy
Abraxas Rising
#35 - 2016-10-01 00:47:26 UTC
Nevyn Auscent wrote:

Citations needed.
Drop off in online player count does not mean drop off in revenue. Drop in revenue does not always mean a dying game, it often leads to a leaner more focused company.


2015 Financial Statement here:
Nevyn Auscent
Broke Sauce
#36 - 2016-10-01 01:23:48 UTC
Bad Pennyy wrote:

2015 Financial Statement here:

You know that there was this entire other game which they will have ceased getting income from in 2015 right....... after it's closing became an obvious thing. And that game was making them money contrary to popular opinion.
Also LOL @ you trying to use a statement that shows them making a significant upswing in profits. Even if we ignore the R&D costs which obviously included some major write off or purchase if not several they reduced overhead in a bunch of places and still had nearly the same income.

P.S. That difference is 9 million, not 11 million, learn to maths.

So yea, Citation fail on your part, those financial statements show nothing to support your argument.
Bad Pennyy
Abraxas Rising
#37 - 2016-10-01 04:11:56 UTC
Nevyn Auscent wrote:
[quote=Bad Pennyy]


P.S. That difference is 9 million, not 11 million, learn to maths.

So yea, Citation fail on your part, those financial statements show nothing to support your argument.


If you read through the statement, there's more to it. But you're right on the 9, I need new glasses (sorry). Subscriptions are still down though. There is a more user-friendly analysis here that shows the trend more clearly.

Keep in mind, I referring only to the drop in subscriptions and some of this drop *may* be explained by a dynamic that CCP can better address. Anyone within CCP could easily prove or disprove the assumption behind my speculation because they have access to the detailed data.

But, it's not really a fail to refer to the data for this purpose of demonstrating a drop in subscriptions, especially because it's the 2nd year of a significant drop.

Again, my proposal addresses a narrow concern, i.e. decreasing the *rate* of the decline, not the inevitability of it.

More importantly, many of the semi-off-point responses demonstrate the concept of system justification theory which I used to explain the rationale for the proposal. By this, I mean, the responses that troll or say the idea is essentially unfair are the essence of system justification theory.



Nevyn Auscent
Broke Sauce
#38 - 2016-10-01 04:32:36 UTC
Yes, there is a drop in subscriptions.... Except it's only a maybe. Since all we know is there is a drop in revenue.
As one would expect when things like MCT are introduced since they reduce the need for subscriptions to train alts initially before transference to the main account. Or are more people simply paying with annual rather than monthly subscriptions, that would cause that much of a drop in revenue if a large number switched to annual with the discount.
Now bother reading further down like you just asked me to and see the statement where they compare the annual incomes, and the exchange rates. It's a total difference of 4% to start with, with a lower exchange rate than previous years.
Not to mention it's the first profit statement in 3 years.

So sure, subscriptions might be down slightly, but that doesn't actually mean anything even if it is true.
Because activity metrics as rated by destruction, creation & everything else inside the game are actually up.
Meaning all we have shed are a few dead weight subscriptions assuming we have shed them at all and that they haven't turned into MCT accounts instead using up stored plex (Which therefore writes off 'debt').

And no, your psuedo psych BS does not get counted as true simply because people object to your idea.
Because people objecting to your idea have legitimate real reasons to call you out, and just because they didn't list them in this thread doesn't mean they haven't listed them in the last 99 'let us Respec' threads that have appeared on this forum. Something even basic research on your part would have revealed.
Bad Pennyy
Abraxas Rising
#39 - 2016-10-01 04:43:25 UTC
Nevyn Auscent wrote:
Yes, there is a drop in subscriptions.... Except it's only a maybe. Since all we know is there is a drop in revenue.


2015 reporting

2009 Reporting
Nevyn Auscent
Broke Sauce
#40 - 2016-10-01 05:17:18 UTC
Oh no, Industry practices have changed in the last 6 years..... because every MMO other than CCP reports their subscriber numbers.... Oh wait, that's right, they don't. That's why subscriber tracking websites all shut down because no-one reports any figures any more.

And nice ignore of the rest of my post where even if the subscriber number is down it's irrelevant.
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