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EVE Launcher

 
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EVE Launcher Blues

First post
Author
Pixel Piracy
Native Freshfood
Minmatar Republic
#1 - 2016-08-17 00:38:35 UTC
Is anyone else having issues logging in via launcher?

Where normally the 'play' button would be I get the following message:

Sorry, but an error occured while processing your request.
Error code: 31BA9EE1-85BA-4F09-83C9-D0BA280B9F38

Dropping this question here while I look into it further.
Paranoid Loyd
#2 - 2016-08-17 00:40:51 UTC
Have you tried turning it off then back on again?

"There is only one authority in this game, and that my friend is violence. The supreme authority upon which all other authority is derived." ISD Max Trix

Fix the Prospect!

Serene Repose
#3 - 2016-08-17 02:21:20 UTC
Bang it on the side.

We must accommodate the idiocracy.

CCP nLock
C C P
C C P Alliance
#4 - 2016-08-17 16:53:28 UTC
Pixel Piracy wrote:
Is anyone else having issues logging in via launcher?

Where normally the 'play' button would be I get the following message:

Sorry, but an error occured while processing your request.
Error code: 31BA9EE1-85BA-4F09-83C9-D0BA280B9F38

Dropping this question here while I look into it further.


Have you tried creating a support ticket at https://support.eveonline.com/hc/en-us ?
Sootsia
HIgh Sec Care Bears
Brothers of Tangra
#5 - 2016-08-17 17:13:59 UTC
Finding it odd, that those of us with those issues can't do that either, Bug report won't post,,, I can put it in all day long, hit send,,,, nothing.
Serene Repose
#6 - 2016-08-17 22:22:32 UTC
Sootsia wrote:
Finding it odd, that those of us with those issues can't do that either, Bug report won't post,,, I can put it in all day long, hit send,,,, nothing.
Some browsers don't work on the support/account page site. My IE won't work. I use Firefox just for this purpose.

We must accommodate the idiocracy.

Rain6637
GoonWaffe
Goonswarm Federation
#7 - 2016-08-18 16:17:50 UTC
iirc the ticket system (or was it the bug system) won't complete in your browser when you send it, but it still generates a ticket on CCP's end.