These forums have been archived and are now read-only.

The new forums are live and can be found at https://forums.eveonline.com/

Issues, Workarounds & Localization

 
  • Topic is locked indefinitely.
Previous page123Next page
 

Since last patch, game unplayable if I dock in Minmatar stations

First post
Author
K Raz
Sebiestor Tribe
Minmatar Republic
#21 - 2016-08-24 22:09:04 UTC  |  Edited by: K Raz
Confirming same issue here. Radeon 7850 - Running dual monitors (game only on one)
Thought it might be drivers since i once had the same issue with concord station, but with the help of a gm, it got narrowed down to single outdated driver file.
Will try with dx9, glad i'm not alone.

Edit: DX9 worked, had some issues in the past with high-sec minmatar stations, they went away - It's the 0.0 ones that crashes. Running window mode. No hocus pocus in the driver settings beside the amd-optimized stuff. I've had problems with volumetric fog before (crashed in a sansha permanent anom a while ago), and the framerate goes to **** in normal anoms with the clouds.

Playable, just odd as frack.
Rudi Salamanca
Sebiestor Tribe
Minmatar Republic
#22 - 2016-08-25 13:53:12 UTC  |  Edited by: Rudi Salamanca
CCP Savior wrote:
On a side note, AMD released a new set of hotfix drivers (16.8.2) a few days a go. If possible please update to these drivers and let us know if you're still getting the crashes.


I have the same problem, whole system locks up when using DX11 and docking at minmatar stations. My system doesn't recover (After 10 mins). R9 280x using driver ver 16.8.2 (latest right now).

Did some tests...

- Using 'medium' shaders works fine.
- Changing 'medium' shaders to 'high' when already inside the station is fine, and you can undock without problems.
- Immediate re-dock locks system up again.
- Timing of lockup varies slightly. Sometimes the fade in had just begun (and things appear to have rendered ok, although still very faded), other times its just a plain black screen, but always happens within 0.5 seconds of mouse pointer changing to initial game pointer.
- No problems in space
- If I log in with char already inside the station it will lockup every time until I change to DX9/DX11 Medium shaders.
- DX9 works whatever settings.


Good luck

o7
Shipwreck ThunderStar
Fast and Agile
#23 - 2016-08-26 00:23:39 UTC  |  Edited by: Shipwreck ThunderStar
CCP Savior wrote:
Hi folks,

At the moment we know that crash is occurring for anyone using an AMD graphics card, has their shader settings set to "High" and is attempting to enter a Minmatar hangar. A work around for now would be to set your shader settings to "Low" or as instructed by the GM's, to switch over to the DX9 client.



Well that's not accurate. I don't have an AMD card and I'm still crashing. Also, it's not limited to Minmatar stations.

I crash in space, at sites, and in station.

Same as others have described above ... screen flashes black a few times then game and driver crash.

Hopefully the cause is found and a fix deployed.


EDIT: Game just crashed again ... Minimum settings on DX9.
CCP Savior
C C P
C C P Alliance
#24 - 2016-08-29 11:59:47 UTC
Hi folks,

Thanks again for all the feedback, its all been incredibly useful. So we believe we have identified what might be causing the issue with entering a Minmatar hangar and a potential fix for the crash is now on our Singularity server.

In order to ensure that this fix works correctly, I would like to ask those of you who are suffering this crash to attempt to reproduce the issue on Singularity. Again please do let us know if you're still seeing this on Singularity so we can follow up on the fix if needed.

Shipwreck ThunderStar - your crashes appear to be a little different to the one that's only occurring in the Minmatar hangar for AMD users, but the fix on Singularity may correct your problem too. Please do get in touch if you're still getting this though.

Graphical QA Analyst | EVE Quality Assurance | Team TriLambda

IBIS BANDIT MASTER
IBIS BANDIT MASTERS
#25 - 2016-08-29 12:45:53 UTC  |  Edited by: IBIS BANDIT MASTER
wow this is my exact problem!! im going to test on sisi right now.

EDIT: problem is solved on sisi! no real way to test random events that cause this problem outside of station tho
on a sidenote can a mod remove my dupe topic?
CCP Savior
C C P
C C P Alliance
#26 - 2016-08-29 14:32:23 UTC
IBIS BANDIT MASTER wrote:
wow this is my exact problem!! im going to test on sisi right now.

EDIT: problem is solved on sisi! no real way to test random events that cause this problem outside of station tho
on a sidenote can a mod remove my dupe topic?


My apologies, I was half way through writing a comment to you about this same problem on your thread before being called away from my desk. A work around for now that has reportedly worked for most users is to reduce your shader settings to 'MED'. Hopefully that will allow you to continue playing with no crashes before the fix heads over to Tranquility.

Graphical QA Analyst | EVE Quality Assurance | Team TriLambda

Neovenator
Schweine im Weltall GmbH
RAZOR Alliance
#27 - 2016-08-31 20:34:24 UTC
Wohooo, so cool. Thank you, i can't wait to go to DX11 again.

Groetjes, Neo.

Mein EVE Online Blog: KLICK

Shipwreck ThunderStar
Fast and Agile
#28 - 2016-08-31 22:57:41 UTC
CCP Savior wrote:


Shipwreck ThunderStar - your crashes appear to be a little different to the one that's only occurring in the Minmatar hangar for AMD users, but the fix on Singularity may correct your problem too. Please do get in touch if you're still getting this though.



Hmmm. It is probably too early to celebrate, but poking around on Singularity for a while and so far, no crash. Again, I'm on minimum settings. However, to push things, I turned the settings up to almost max, no HDR, Shader at Medium, and so far so good.

Thanks to all who helped diagnose and develop a fix.

(Note: first time on Singularity ... I'll be using it more often now for fitting, etc)
Algarion Getz
Aideron Corp
#29 - 2016-09-02 10:14:38 UTC  |  Edited by: Algarion Getz
Gaaaaaaaaaaaah. This bug is annoying. I usually play with minimum settings for max. performance, but today i tried max. settings to see the new effects and boom, the game now crashes everytime on login.

Ill try DX9 settings. Pls release the fix ASAP.
Namri Sotken
Derp Company
Get Off My Lawn
#30 - 2016-09-06 23:26:53 UTC
I just wanted to add myself to the list of those having problems with this bug. It initially was only affecting one of my accounts then began affecting this account. I might have had different settings on the other account but am not sure. I usually run with high settings as well.

My video card is an AMD R7 200 series 2GB VRAM. Thankfully, running the clients under DirectX 9 works. Big smile
Onictus
SniggWaffe
WAFFLES.
#31 - 2016-09-07 08:46:26 UTC
Namri Sotken wrote:
I just wanted to add myself to the list of those having problems with this bug. It initially was only affecting one of my accounts then began affecting this account. I might have had different settings on the other account but am not sure. I usually run with high settings as well.

My video card is an AMD R7 200 series 2GB VRAM. Thankfully, running the clients under DirectX 9 works. Big smile


I thus far have only had the issue on this account, my alt hasn't seen it.

GIgabyte 7970

I figured out the DX9 bit a while back......and yeah, only in minmatar stations.
Cherri Minoa
IronPig
Sev3rance
#32 - 2016-09-07 12:00:51 UTC
I run 4 clients on 4 monitors windowed mode.

This began as a crash on one client when entering Minmatar hangars. Later the problem affected all clients. Reducing "Interior Effects" to medium seemed to fix this.

After a few days without issues the second problem started. One of the clients would go black for a few seconds then recover. This would happen randomly a few times on different clients ( I couldn't see a pattern to it ) and eventually one or more client would crash. One one occasion it actually crashed the PC to a reboot, and that's unusual on W10. I am also getting a lot of periods of unresponsiveness, eg. when my ship says it is in warp but just sits there for 20 or 30 seconds.

Typical W10 notification for the event is "application exefile.exe has been blocked from accessing graphics hardware"

Windows 10 Home 64-bit (10.0, Build 14393) (14393.rs1_release_inmarket.160819-1924)
AMD Phenom(tm) II X4 955 Processor (4 CPUs), ~3.2GHz
16384MB RAM
DirectX 12
AMD Radeon HD 7800 Series
Driver File Version: 8.17.0010.1474 (English)
Driver Version: 16.300.2511.1001




"If I had been censured every time I have run my ship, or fleets under my command, into great danger, I should have long ago been out of the Service" - Horatio Nelson

Sidereus Venetio
Dark-Rising
Wrecking Machine.
#33 - 2016-09-07 21:27:54 UTC
This first happened to me in space, when I uncloaked near an acceleration gate. That was unfortunate, as it was a trap and my ship was destroyed when being out of game prevented me from burning off.

A couple days later, it began happening more often, in stations. Reading this thread made me realize it was mostly in Minmatar stations, as most folks are saying.

I'm running Windows 10, Radeon 7800 series. Switching to DX9 has mitigated the issue so far.
Cara Forelli
Caldari Colonial Defense Ministry
Templis CALSF
#34 - 2016-09-08 04:26:04 UTC
Been getting this a lot in the Minmatar Stations. AMD R9 200s here.

Just wanted to mention it did happen once coming out of a gate jump as well...in one of the lowsec systems directly between rens and jita iirc (minmatar space?)

Glad it sounds like there is a fix in the works.

Want to talk? Join my channel in game: House Forelli

Titan's Lament

Cherri Minoa
IronPig
Sev3rance
#35 - 2016-09-08 16:16:41 UTC
Cherri Minoa wrote:
I run 4 clients on 4 monitors windowed mode.

This began as a crash on one client when entering Minmatar hangars. Later the problem affected all clients. Reducing "Interior Effects" to medium seemed to fix this.

After a few days without issues the second problem started. One of the clients would go black for a few seconds then recover. This would happen randomly a few times on different clients ( I couldn't see a pattern to it ) and eventually one or more client would crash. One one occasion it actually crashed the PC to a reboot, and that's unusual on W10. I am also getting a lot of periods of unresponsiveness, eg. when my ship says it is in warp but just sits there for 20 or 30 seconds.

Typical W10 notification for the event is "application exefile.exe has been blocked from accessing graphics hardware"

Windows 10 Home 64-bit (10.0, Build 14393) (14393.rs1_release_inmarket.160819-1924)
AMD Phenom(tm) II X4 955 Processor (4 CPUs), ~3.2GHz
16384MB RAM
DirectX 12
AMD Radeon HD 7800 Series
Driver File Version: 8.17.0010.1474 (English)
Driver Version: 16.300.2511.1001






Can confirm that the problem is not occurring under DX9

"If I had been censured every time I have run my ship, or fleets under my command, into great danger, I should have long ago been out of the Service" - Horatio Nelson

Mikkhi Kisht
Vanity Thy Name Is
#36 - 2016-09-11 01:14:51 UTC
CCP Savior wrote:
Hi folks,

Thanks again for all the feedback, its all been incredibly useful. So we believe we have identified what might be causing the issue with entering a Minmatar hangar and a potential fix for the crash is now on our Singularity server.

In order to ensure that this fix works correctly, I would like to ask those of you who are suffering this crash to attempt to reproduce the issue on Singularity. Again please do let us know if you're still seeing this on Singularity so we can follow up on the fix if needed.

Shipwreck ThunderStar - your crashes appear to be a little different to the one that's only occurring in the Minmatar hangar for AMD users, but the fix on Singularity may correct your problem too. Please do get in touch if you're still getting this though.


Side note question. With support for DX9 on the chopping block eventually/soon, what will be used as a viable workaround to some issues that, to date, have used the 'switch to DX9' workaround? As they've been a combination of crash, socket closed, game client freezing types of problems at times, what fallback will we have once DX9 gets the big CCP boot outta here??

>Mikk
Mr 47
Caldari Provisions
Caldari State
#37 - 2016-09-11 16:52:50 UTC
Is this fix being deployed with the 13/09/2016 patch?
Wrench Conne
Pandemic Horde Inc.
Pandemic Horde
#38 - 2016-09-12 09:01:35 UTC
Oh wow, I was just browsing the forums because I am in the process of reinstalling the game because I thought that might fix it... then I see that its not just me.

my setup:
R9 270 2GB
Win 10

When it starts to blink the black screen the thing I've done that has worked 4/5 times to keep the game playing has been to click once every few seconds and every other second click and drag the mouse a tiny bit. Like click and drag a centimeter or two. Sometimes it pops back and plays like normal until next time I decide to enter the station.
If it does not then use CTRL SHIFT ESC to bring up the task manager and end the task and restart game.


This might be useful info:
I've found was that it does NOT happen while I'm flying my Procurer mining ship but it does on my Vexor and VNI and a couple other ships.
Gared Calimehtar
The Scope
Gallente Federation
#39 - 2016-09-12 14:24:39 UTC
Same problem for me and I'm using 2 x R9 280. Though it happens even if I don't use crossfire (playing windowed). The graphic driver crashes repeatedly as soon as I enter a minmatar station.
Lawrence Burbs
The Scope
Gallente Federation
#40 - 2016-09-13 08:12:16 UTC
Found this thread on google.

I have AMD gpu and crash at minmatar station on "quality optimization" setting. I have to go to performance if I don't want to crash.
Previous page123Next page