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Проблема с установкой на Mac Os (El Capitan)

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Cinsee
Stat.Team
#1 - 2016-08-15 13:49:25 UTC
Добрый день.
Столкнулся с проблемой - устанавливаю на ноутбук с Mac Os Eve online впервые.
Eve Launcher скачался, установился. После этого предлагает обновиться - обновляюсь.
И когда остается скачать 16MB - скачивание останавливается. Не зависает, а останавливается.

В логах (launcherlog) пишет:

2016-08-15T16:36:18.286Z default debug "Resource prefetch for Tranquility" go: 0
2016-08-15T16:36:18.286Z download debug "Resource prefetch for Tranquility" addMissingFilesToQueue checking 7474 files
2016-08-15T16:36:18.455Z download debug "Resource prefetch for Tranquility" addMissingFilesToQueue took 0.169 seconds
2016-08-15T16:36:18.457Z download debug Resuming "Resource prefetch for Tranquility"
2016-08-15T16:36:18.457Z download debug "Resource prefetch for Tranquility" has 2427 files to download
2016-08-15T16:36:18.574Z download error Failed downloading "http://res.eveonline.ccpgames.com/ad/ad42d46ec265c909_b43c6066768c8da764609fecc699cd83" - "Error transferring http://res.eveonline.ccpgames.com/ad/ad42d46ec265c909_b43c6066768c8da764609fecc699cd83 - server replied: Forbidden" after 0 retries
2016-08-15T16:36:18.578Z download error Failed downloading "http://res.eveonline.ccpgames.com/ad/ade36ed455bc4f73_e918bc15ddee8c0513d8932d241d9756" - "Error transferring http://res.eveonline.ccpgames.com/ad/ade36ed455bc4f73_e918bc15ddee8c0513d8932d241d9756 - server replied: Forbidden" after 0 retries
2016-08-15T16:36:18.582Z download error Failed downloading "http://res.eveonline.ccpgames.com/ad/ad0ba804fa5288d9_e2f8ec4c84229068106aca4b798c940a" - "Error transferring http://res.eveonline.ccpgames.com/ad/ad0ba804fa5288d9_e2f8ec4c84229068106aca4b798c940a - server replied: Forbidden" after 0 retries
2016-08-15T16:36:18.586Z download error Failed downloading "http://res.eveonline.ccpgames.com/ad/adfb85190e36f189_bf282a47fec1e488212b5487e9874ce6" - "Error transferring http://res.eveonline.ccpgames.com/ad/adfb85190e36f189_bf282a47fec1e488212b5487e9874ce6 - server replied: Forbidden" after 0 retries
2016-08-15T16:36:18.590Z download error Failed downloading "http://res.eveonline.ccpgames.com/ad/adfb89190e36f8db_707b35b28b7bb6bc0db79c12efbb681c" - "Error transferring http://res.eveonline.ccpgames.com/ad/adfb89190e36f8db_707b35b28b7bb6bc0db79c12efbb681c - server replied: Forbidden" after 0 retries
2016-08-15T16:36:18.595Z download error Failed downloading "http://res.eveonline.ccpgames.com/ad/ad779c2ff5a3a649_3237921f74c8c0375093e6967adc6dea" - "Error transferring http://res.eveonline.ccpgames.com/ad/ad779c2ff5a3a649_3237921f74c8c0375093e6967adc6dea - server replied: Forbidden" after 0 retries
2016-08-15T16:36:18.621Z download error Failed downloading "http://res.eveonline.ccpgames.com/ad/ad77a02ff5a3ac83_24ff753a31bab8a034816cb780821ed1" - "Error transferring http://res.eveonline.ccpgames.com/ad/ad77a02ff5a3ac83_24ff753a31bab8a034816cb780821ed1 - server replied: Forbidden" after 0 retries
2016-08-15T16:36:18.625Z download error Failed downloading "http://res.eveonline.ccpgames.com/ad/ad2387a01be6866c_1830326536851ee09a35ed3d81fdbf30" - "Error transferring http://res.eveonline.ccpgames.com/ad/ad2387a01be6866c_1830326536851ee09a35ed3d81fdbf30 - server replied: Forbidden" after 0 retries
2016-08-15T16:36:18.629Z download error Failed downloading "http://res.eveonline.ccpgames.com/ad/ad78051286c24676_bcacd7240e191a02c3c9a5eacbe5a962" - "Error transferring http://res.eveonline.ccpgames.com/ad/ad78051286c24676_bcacd7240e191a02c3c9a5eacbe5a962 - server replied: Forbidden" after 0 retries
2016-08-15T16:36:18.632Z download error Failed downloading "http://res.eveonline.ccpgames.com/ad/ad78011286c23f3c_bcacd7240e191a02c3c9a5eacbe5a962" - "Error transferring http://res.eveonline.ccpgames.com/ad/ad78011286c23f3c_bcacd7240e191a02c3c9a5eacbe5a962 - server replied: Forbidden" after 0 retries


Подскажите, в чем может быть дело?
ISD Rontea
ISD STAR
ISD Alliance
#2 - 2016-08-16 07:26:10 UTC
Cinsee wrote:
Добрый день.
Подскажите, в чем может быть дело?

С ходу понять в чем проблема не так-то просто, передайте эти данные в службу поддержки.

ISD Rontea

ISD STAR Executive

Волонтёр группы по взаимодействию с игроками

Interstellar Services Department
Cinsee
Stat.Team
#3 - 2016-08-16 08:03:21 UTC
Проблема решилась сама.

Внезапно вечером все скачалось успешно. Перед этим я обновил прошивку роутера и перезагрузил его.
Итог: проблема была в моем интернет соединении.