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Issues, Workarounds & Localization

 
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Socket closed
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Polaarius Anstian
Brave Newbies Inc.
Brave Collective
#1 - 2016-06-25 16:37:43 UTC
For nearly a week now i cant play EVE

After i log into the game i can play like a few minutes before everything hangs (connection wise). Then its in hanged state until i get "Connection lost, The socket was closed" message

Rest of my internet works fine, i can play other games and use other services (steam, skpe, spotify ect) just fine. The problem is with just EVE

I have tried

Restart everything from router to pc
Run network diagnostics and repair tool

I have opened support ticket but 0 answer from there
Lord Ra
Sicarius.
#2 - 2016-06-30 03:22:59 UTC  |  Edited by: Lord Ra
Same problem constant socket closed, no changes made to anything been fine for years , cant even afk or goto sleep to jita 4-4 station ambience plz fix!. :)


based in the north east of england atm with 'talktalk'
Lt Death Hekki
Luthien regulars
#3 - 2016-06-30 03:30:42 UTC
I have the same issue, i am stable for about 5 to 10 mins and then socket closed. Located on the east coast of the US with comcast internet
Lord Ra
Sicarius.
#4 - 2016-06-30 03:32:30 UTC
Ive actually resorted to playing other MMOs atm feel like im cheating on EVE please fix before i get bored :)
Jhonny Napalm
Blaster Diplomacy
#5 - 2016-06-30 14:31:06 UTC
I agree it's really bad now. I get disconnected every 10 minutes but this is the strange part:

I have two accounts open: Account A and Account B

Account A (my main) will always get the sockets closed while account B NEVER gets the sockets closed. It's been like this for at least two weeks now.
Jhonny Napalm
Blaster Diplomacy
#6 - 2016-07-01 04:23:57 UTC  |  Edited by: Jhonny Napalm
http://i.imgur.com/lm8Wjob.png

This is what loglite says when I get a socket closed. These sockets closed seemingly happen when there is inactivity on my end for a short while (less than 10 minutes)
Heiluri
The Scope
Gallente Federation
#7 - 2016-07-01 20:13:49 UTC
Jhonny Napalm wrote:
http://i.imgur.com/lm8Wjob.png

This is what loglite says when I get a socket closed. These sockets closed seemingly happen when there is inactivity on my end for a short while (less than 10 minutes)


How is your computer connected, wired or wireless?
Jhonny Napalm
Blaster Diplomacy
#8 - 2016-07-02 16:54:00 UTC
Heiluri wrote:
Jhonny Napalm wrote:
http://i.imgur.com/lm8Wjob.png

This is what loglite says when I get a socket closed. These sockets closed seemingly happen when there is inactivity on my end for a short while (less than 10 minutes)


How is your computer connected, wired or wireless?



Wired
Heiluri
The Scope
Gallente Federation
#9 - 2016-07-02 18:54:06 UTC  |  Edited by: Heiluri
Jhonny Napalm wrote:
Heiluri wrote:
Jhonny Napalm wrote:
http://i.imgur.com/lm8Wjob.png

This is what loglite says when I get a socket closed. These sockets closed seemingly happen when there is inactivity on my end for a short while (less than 10 minutes)


How is your computer connected, wired or wireless?



Wired


One possible reason that I can think of is that since EVE uses very little bandwidth(you could probably run it on dial-up if you wanted to), network adapter thinks that there is nothing going on while you are inactive and goes to sleep to save power. One easy way to test would be to leave a youtube video running in the background to see if EVE is still giving socket closed when you return.
Polaarius Anstian
Brave Newbies Inc.
Brave Collective
#10 - 2016-07-03 10:17:41 UTC
Heiluri wrote:
Jhonny Napalm wrote:
Heiluri wrote:
Jhonny Napalm wrote:
http://i.imgur.com/lm8Wjob.png

This is what loglite says when I get a socket closed. These sockets closed seemingly happen when there is inactivity on my end for a short while (less than 10 minutes)


How is your computer connected, wired or wireless?



Wired


One possible reason that I can think of is that since EVE uses very little bandwidth(you could probably run it on dial-up if you wanted to), network adapter thinks that there is nothing going on while you are inactive and goes to sleep to save power. One easy way to test would be to leave a youtube video running in the background to see if EVE is still giving socket closed when you return.


Thats a bit silly reason. Granted i have 100/100 mbit connection but i have several services running on background that constantly sync with their respective servers. Services such as Skype, Spotify, Steam, Outlook connected to Exchange server ect.
Heiluri
The Scope
Gallente Federation
#11 - 2016-07-03 15:12:11 UTC
Polaarius Anstian wrote:
Heiluri wrote:
Jhonny Napalm wrote:
Heiluri wrote:
Jhonny Napalm wrote:
http://i.imgur.com/lm8Wjob.png

This is what loglite says when I get a socket closed. These sockets closed seemingly happen when there is inactivity on my end for a short while (less than 10 minutes)


How is your computer connected, wired or wireless?



Wired


One possible reason that I can think of is that since EVE uses very little bandwidth(you could probably run it on dial-up if you wanted to), network adapter thinks that there is nothing going on while you are inactive and goes to sleep to save power. One easy way to test would be to leave a youtube video running in the background to see if EVE is still giving socket closed when you return.


Thats a bit silly reason. Granted i have 100/100 mbit connection but i have several services running on background that constantly sync with their respective servers. Services such as Skype, Spotify, Steam, Outlook connected to Exchange server ect.



It's rather silly I do agree but it's one possible reason so worth a go just in case it's the reason. But if you something in the background already which most do then it probably isn't it.