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EVE Launcher

 
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Launcher not working
Author
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Grease Vyvorant
Deepwell Trading Inc
#1 - 2016-06-01 19:57:59 UTC
I have been away from the game for the last few days.
Today when I tried to get on the launcher is stuck at "Checking GUI version" and won't get off it.
Basic network diagnosis gives me this

Starting basic diagnostics

Looking up hosts:
binaries.eveonline.com
res.eveonline.ccpgames.com
client.eveonline.com

Host lookup for binaries.eveonline.com failed: Host not found
Host lookup for res.eveonline.ccpgames.com failed: Host not found
Host lookup for client.eveonline.com returned:
87.237.34.202

Host lookups done
Starting ping for binaries.eveonline.com
Ping request could not find host binaries.eveonline.com. Please check the name and try again.

Starting ping for res.eveonline.ccpgames.com
Ping request could not find host res.eveonline.ccpgames.com. Please check the name and try again.

Starting ping for client.eveonline.com

Pinging client.eveonline.com [87.237.34.202] with 32 bytes of data:
Reply from 87.237.34.202: bytes=32 time=42ms TTL=246
Reply from 87.237.34.202: bytes=32 time=42ms TTL=246
Reply from 87.237.34.202: bytes=32 time=42ms TTL=246
Reply from 87.237.34.202: bytes=32 time=42ms TTL=246

Ping statistics for 87.237.34.202:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 42ms, Maximum = 42ms, Average = 42ms

Basic diagnostics finished


Also I can't connect to the download page for the launcher so I don't dare to uninstall my current launcher, when klicking the download EVE online link at https://community.eveonline.com/support/download/ it redirects me to an "error page not found"

I have submitted an bug report regarding this aswell.

Best Regards
Random
Jinxen Phoenix
Native Freshfood
Minmatar Republic
#2 - 2016-06-07 05:54:43 UTC
I have the same problem as this... it's very annoying as I just DC'ed in warp to a sleeper site and now can't login again...
Lingnur Salik
The Scope
Gallente Federation
#3 - 2016-06-22 05:54:27 UTC  |  Edited by: Lingnur Salik
Is there a way to fix this? I am going through the same thing right now. I was in game and then it said socket closed, kicked me off, and now this.
Hug Motsu
School of Applied Knowledge
Caldari State
#4 - 2016-06-25 12:52:31 UTC
same here, loader is all white and says "couldnt get GUI version info"

download test do not work, traceroute and basic works..

https://binaries.eveonline.com/Doomsday_2560x1440.jpg

Failed

Downloading large file

https://binaries.eveonline.com/intro.webm

Failed


ps. i think there is one (critical) server in their network/cloud/whatever that has gone down..
so i dont think re-install on clientside will do anything usefull, but im not a technician so i can be wrong ofc :)
Omni Fear
Adhocracy Incorporated
Adhocracy
#5 - 2016-09-14 07:36:54 UTC
Ditto. Can't seem to connect to 87.237.34.202
Leon Chevalier
FRATERNITAS DRACONIS
#6 - 2016-09-14 11:35:35 UTC
Similiar here - in addition i get a CORS Error logging in.

error 2016-09-14T13:28:58 3020 C:/EVE/Launcher/evelauncher.exe MYMACHINE evelauncher web error: Error when detecting URL change on SSO iframe: SecurityError: Blocked a frame with origin "https://launcher.eveonline.com" from accessing a cross-origin frame. 1 https://launcher.eveonline.com/1031/bundles/scriptse6b8.js?v=AmBSzrBhDrRkkKEj9Z5_N6rGMJ0Tr-qFYAiZU34qyMM1
Joohn Kion
Pandemic Horde Inc.
Pandemic Horde
#7 - 2016-09-14 12:30:57 UTC
Same for me...
Daylz
Deep Core Mining Inc.
Caldari State
#8 - 2016-09-14 13:59:30 UTC
Same for me. I'm able to connect for 15 minutes once in 10 tries and I still get kicked out at some point.
Yngvar ayShorn
Einheit X-6
#9 - 2016-09-14 14:13:22 UTC
Same here ..

+250.000 Skillpunkte für neue Accounts mit meinem Link!  -->> Klick mich <<-- -- Minmatar FactionWar --
Daylz
Deep Core Mining Inc.
Caldari State
#10 - 2016-09-14 16:47:52 UTC
Is everyone here using Kabel Deutschland / Vodafone?
Joohn Kion
Pandemic Horde Inc.
Pandemic Horde
#11 - 2016-09-14 17:03:54 UTC
+1
Yngvar ayShorn
Einheit X-6
#12 - 2016-09-14 17:05:16 UTC
+1 yes, KabelDE / Vodafone.

+250.000 Skillpunkte für neue Accounts mit meinem Link!  -->> Klick mich <<-- -- Minmatar FactionWar --
Maja Chou
#13 - 2016-09-14 17:27:40 UTC
Kabeldeutschland Support answers me it could be a problem with IP6 routing and he are switching my system to ip4 only (need 24h^^)

Da die auf Schildwall vorhandenen Informationen nur einen minimalen Einfluss auf das Endergebnis der Neuspielererfahrung von EVE als ganzes gehabt hätten,habe ich beschlossen, die Informationen so zu belassen, wie CCP sie zu liefern in der Lage ist.
Lugh Crow-Slave
#14 - 2016-09-15 17:59:43 UTC
I'm having this issue and i do not use KD :/

BLOPS Hauler
The 16.8km Bubble
Dabsy Bennett
Federal Navy Academy
Gallente Federation
#15 - 2016-09-15 21:27:07 UTC
I am "MAD As...." Paying Earned money for this sh*t to happen
Lugh Crow-Slave
#16 - 2016-09-16 00:17:12 UTC
not only paying for this service they are not providing but not even able to get a response from anyone about it. and why the hell is it only tq sisi works fine

BLOPS Hauler
The 16.8km Bubble