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Issues, Workarounds & Localization

 
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Project Discovery Submitting Bug Report
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I BuildStuffs
Dark Energy LLC
#1 - 2016-03-13 19:52:48 UTC  |  Edited by: I BuildStuffs
Hey guys,

The game glitched out when leveling up in project discovery and I did not receive my AK

Have tried numerous times to submit bug report and get this:

SUBMIT BUG REPORT

An unexpected error occurred while submitting your bug report. Please try again later.

Try again

Help?

thx
Victor Bastion
Danger Management
#2 - 2016-03-13 21:56:50 UTC
I have been having similar problems. Also after about 4 to 5 submissions the next slide will not load and it simply sits there waiting.

I have found closing and reopening it sometimes fixes it for another 4 to 5 slides but at other times it tells me that Project Discovery is Unavailable.

Perhaps it's too many people using it at once? Do we need TiDi for Project Discovery? Shocked
I BuildStuffs
Dark Energy LLC
#3 - 2016-03-13 22:53:44 UTC
Victor Bastion wrote:
I have been having similar problems. Also after about 4 to 5 submissions the next slide will not load and it simply sits there waiting.

I have found closing and reopening it sometimes fixes it for another 4 to 5 slides but at other times it tells me that Project Discovery is Unavailable.

Perhaps it's too many people using it at once? Do we need TiDi for Project Discovery? Shocked



FC tidi xD
Helios Anduath
The Scope
Gallente Federation
#4 - 2016-03-14 01:52:41 UTC
Bug reports are for reporting bugs. If you are after the AK being credited, you would want to make a support ticket.

Project Discovery seems to have been under a lot of load and the MMOS server running it seems to have been struggling (hence the long load times, no loading and errors submitting). Fingers crossed they get it worked out soon but it looks like the infrastructure was underspecced for opening weekend ;)

Regarding the error when you make bug reports, they are still getting through apparently according to CCP Darwin :

CCP Darwin wrote:
If you got this message submitting a bug report on the website, the bug report is in fact in our system despite your receiving that message. Our web team is working on getting this resolved.

For support with issues you have running the game, I strongly recommend opening a support ticket here. Our technical support GMs may be able to help you diagnose and solve your difficulties. Unlike a bug report, a support ticket will get you personal support getting Eve running.
I BuildStuffs
Dark Energy LLC
#5 - 2016-03-14 14:47:18 UTC
Awesome thanks a ton for the help :)

I've never had to submit any gameplay or tech support issues. Guess that's a good thing?

thx again,

o7
Helios Anduath
The Scope
Gallente Federation
#6 - 2016-03-14 16:40:30 UTC
no problemo
Another Posting Alt
Zerious Fricken Biziness
#7 - 2016-03-16 23:14:48 UTC
Victor Bastion wrote:
I have been having similar problems. Also after about 4 to 5 submissions the next slide will not load and it simply sits there waiting.

I have found closing and reopening it sometimes fixes it for another 4 to 5 slides but at other times it tells me that Project Discovery is Unavailable.



This is pretty frustrating in the tutorial. Restarting puts you back at the beginning. Get half way through, it glitches out, start from scratch again.