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POST DOWNTIME SSO ISSUES - 2016/03/04

First post
Author
CCP Falcon
#1 - 2016-03-04 11:47:35 UTC  |  Edited by: CCP Falcon
Hey guys,

We're aware that a few of our players are having issues logging in, and are currently investigating an issue with the EVE Online SSO.

More updates will come in this thread, so please keep discussion here.

Cheers!

- F

UPDATE - 13:20 - THE SSO IS NOW BACK ONLINE AND TRANQUILITY IS ACCEPTING CONNECTIONS AGAIN

CCP Falcon || EVE Universe Community Manager || @CCP_Falcon

Happy Birthday To FAWLTY7! <3

Shova'k
The Bank Of Jita
#2 - 2016-03-04 11:49:31 UTC
Thanks for the quick response Smile
Nadja Hawk
Doomheim
#3 - 2016-03-04 11:49:54 UTC
CCP Falcon wrote:
Hey guys,

We're aware that a few of our players are having issues logging in, and are currently investigating an issue with the EVE Online SSO.

More updates will come in this thread, so please keep discussion here.

Cheers!

- F


thank you for working on it, hope you solve it fast since its friday and all..


Bug Towns
KarmaFleet
Goonswarm Federation
#4 - 2016-03-04 11:52:10 UTC  |  Edited by: Bug Towns
400k sp or riot?

ty for working on the problem we know the new servers aint sorted tidi out and having alot of hiccups
Dark Lord Trump
Pandemic Horde Inc.
Pandemic Horde
#5 - 2016-03-04 11:52:52 UTC
Found a workaround on Reddit! Go to server list and select "Play on Tranquility" from there.

I'm going to build a big wall that will keep the Gallente out, and they're going to pay for it!

Bug Towns
KarmaFleet
Goonswarm Federation
#6 - 2016-03-04 11:54:22 UTC
Dark Lord Trump wrote:
Found a workaround on Reddit! Go to server list and select "Play on Tranquility" from there.



this will however reset your client/overview
Anke Eyrou
Hades Sisters
#7 - 2016-03-04 11:54:31 UTC
Tks for the post thought it was me have just deleted client and started to reinstall LOL.

I expect to get this post deleted or locked. So much for freedom of expression.

Sophia Electra
Doomheim
#8 - 2016-03-04 11:54:38 UTC
Sorry, but an error occured while processing your request.

Error code: F1921CEC-D039-4B6F-B2AE-F8C20BD0C718
Jacques d'Orleans
#9 - 2016-03-04 11:55:00 UTC
Nadja Hawk wrote:
CCP Falcon wrote:
Hey guys,

We're aware that a few of our players are having issues logging in, and are currently investigating an issue with the EVE Online SSO.

More updates will come in this thread, so please keep discussion here.

Cheers!

- F


thank you for working on it, hope you solve it fast since its friday and all..




Got me a pint, you should do the same. Waiting is more fun with a nice pint of dark lager or two. Lol
Samuel the Terrible
Doomheim
#10 - 2016-03-04 11:56:54 UTC
CCP Falcon wrote:
Hey guys,

We're aware that a few of our players are having issues logging in, and are currently investigating an issue with the EVE Online SSO.

More updates will come in this thread, so please keep discussion here.

Cheers!

- F



Morning Falcon, I got here from a link you posted when closing a form post on login issues with the launcher, I found a work around the first time and its what a few thousand clients used this morning to log in. It is explained in my form post here


https://forums.eveonline.com/default.aspx?g=posts&m=6375996#post6375996 - Getting around the eve launcher issue that occurs randomly

**CEO of www.terribleganking.com

Trashing space one wreck at a time!**

B0RG 0VERLORD
Viziam
Amarr Empire
#11 - 2016-03-04 11:58:49 UTC
ERRORS ONLINE
maybe fly spaceships and get ganked in the "safe area of space" if that fails visit a trade hub and get scammed for your isk..

welcome new players pay for jack ****

Does CCP mean crap coding people

Kriegswurm
#12 - 2016-03-04 11:58:52 UTC
Probably more than a few.
Samuel the Terrible
Doomheim
#13 - 2016-03-04 11:59:39 UTC
Kriegswurm wrote:
Probably more than a few.


Im one of those gankers

**CEO of www.terribleganking.com

Trashing space one wreck at a time!**

Bron Ander Haltern
Special Mining Ops Inc.
#14 - 2016-03-04 12:00:05 UTC
Both launchers do not work the newer one with the below posted message

Sorry, but an error occured while processing your request.

Error code: FB386D78-AEDF-4FD4-A24A-F8161885D8F3
Samuel the Terrible
Doomheim
#15 - 2016-03-04 12:01:18 UTC
Bron Ander Haltern wrote:
Both launchers do not work the newer one with the below posted message

Sorry, but an error occured while processing your request.

Error code: FB386D78-AEDF-4FD4-A24A-F8161885D8F3



Read the link i posted gets you around the issue

**CEO of www.terribleganking.com

Trashing space one wreck at a time!**

Le Capitan
Deep Core Mining Inc.
Caldari State
#16 - 2016-03-04 12:03:12 UTC
Got the same when trying to launch from the launcher, but bypassing it and running eve/sharedcache/tq/bin/exefile.exe works, and was able to login.
Kriegswurm
#17 - 2016-03-04 12:04:42 UTC
Also error code when trying to login into account management?
Nadja Hawk
Doomheim
#18 - 2016-03-04 12:04:48 UTC
**** it, I'm of to the pub for a few pints...
least it beats sitting here and spamming F5 like it was d-scan..
Samuel the Terrible
Doomheim
#19 - 2016-03-04 12:05:28 UTC
Kriegswurm wrote:
Also error code when trying to login into account management?



That I can not get you arround, they will fix it then you can log in again. But for now I hope you dont have less than an hour to resub!

**CEO of www.terribleganking.com

Trashing space one wreck at a time!**

Arkoth 24
Doomheim
#20 - 2016-03-04 12:06:14 UTC
Kriegswurm wrote:
Also error code when trying to login into account management?

Yeap.


Quote:
Sorry, but an error occured while processing your request.

Error code: 47808AAA-D574-4640-958E-7B51E1FD1E10
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