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Issues, Workarounds & Localization

 
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Steam authentication failure for client and eveonline.com

Author
Priyai Rai
Infernal Uprising Heavy Industries
#1 - 2016-02-08 12:28:33 UTC  |  Edited by: Priyai Rai
After DT today, I was unable to log into EVE with my main via the steam client. Rather than having the Steam credential mask completed, I received the normal launcher failure for incorrect login credentials.

The issue seems to be more widespread than that, however, when I tried to log into the forums and my account portal via Steam and received the same error.

As of this writing I cannot access the client with my main or even log in to the website to submit a ticket with the effected account.

HELP!
Steven McClane
Blacketeers
#2 - 2016-02-08 12:33:53 UTC
I have the same problem. I can't login with my main account from steam. Look at this threat http://steamcommunity.com/app/8500/discussions/0/412446292771418437/
Priyai Rai
Infernal Uprising Heavy Industries
#3 - 2016-02-08 12:41:50 UTC
Steven McClane wrote:
I have the same problem. I can't login with my main account from steam. Look at this threat http://steamcommunity.com/app/8500/discussions/0/412446292771418437/



Yikes. I assumed the problem was widespread, but wow. This may be the final straw that pushes me to transfer all of those characters to a genuine EVE account. It seems as if every couple of months, there is some catastrophic Steam client event.
Caurannus Decks
Infernal Armada
#4 - 2016-02-08 13:45:43 UTC
This is the OP main. When I was able to log in, I found this article useful: https://support.eveonline.com/hc/en-us/articles/203523662-Setting-an-account-name-for-Accounts-created-through-STEAM

I have been searching for a solution like this for some time. I wish I would have found it sooner.