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Issues, Workarounds & Localization

 
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Socket Closed - Launcher only

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BIGTEX123
Federal Navy Academy
Gallente Federation
#261 - 2016-04-24 06:02:44 UTC
So I'm going to go ahead and assume this issue hasn't been fixed. Just re-subbed a couple of days ago, after about a year, and I keep receiving socket closed errors. It's really ruining my experience...
Rhys Redin
The Scope
Gallente Federation
#262 - 2016-04-27 00:56:42 UTC
They don't give a damn. It isn't happening to enough people to even bother looking at it.
Silly Macaco
Center for Advanced Studies
Gallente Federation
#263 - 2016-04-27 12:35:46 UTC
Add me to this list...... *sigh*
Ranys
Deep Core Mining Inc.
Caldari State
#264 - 2016-04-27 14:39:18 UTC  |  Edited by: Ranys
I also cannot login. Receiving an error message: "Login Failed: Unable to validate the authentication token provided by the launcher. This can be caused by excessive system load. Please try again after one minute or contact EVE customer support."

[update] nevermind. It took me about 10 attempts but I finally got in Big smile
CeReaLKiLLeRz BORG
Estrella Galicia S.A.
#265 - 2016-04-27 14:51:05 UTC
Unable to validate the authentication token provided by the launcher. This can be caused by excessive system load. Please try again after one minute or contact EVE customer support.
Sylia
Jita Surf Club
#266 - 2016-04-27 19:36:04 UTC
Last 5 months I barely play the game cos of "Socket closed". Unplayable.
Jalmon
Trauma Ward
#267 - 2016-04-30 17:43:11 UTC
Per a suggestion from CCP support, I opened the Help channel on my clients. With the Help channel open on each client, my clients no longer socket close while idle. While not a fix, this workaround at least makes the game playable again.

My guess is the Help channel's constant activity is driving constant inbound network traffic, thus keeping the connection alive.
Flag Bravo
#268 - 2016-05-01 05:09:15 UTC
Just returned to the game and am receiving the socket closed error a couple of times in the hour. Make's the game pretty pointless to play.
Albert Madullier
Vanishing Point.
The Initiative.
#269 - 2016-05-01 14:18:42 UTC
socket closed is starting to make me think about unsubbing, 3 times today already
Albert Madullier
Vanishing Point.
The Initiative.
#270 - 2016-05-01 14:57:58 UTC
and again
WokFu
KarmaFleet
Goonswarm Federation
#271 - 2016-05-01 15:03:29 UTC
Since the Citadel Patch I have this problem, too.
I run 3 Clients over the new launcher.
One client closes, the other clients continue to run fine.....

I tried the trick with the help channel but it did not help.
Ariane Johanson
Inevitable Outcome
E.C.H.O
#272 - 2016-05-02 12:23:39 UTC
Sylia wrote:
Last 5 months I barely play the game cos of "Socket closed". Unplayable.


the same to me, it has started 3 days ago and it is unplayable ....
NeoShocker
The Dark Space Initiative
Scary Wormhole People
#273 - 2016-05-03 02:33:26 UTC  |  Edited by: NeoShocker
Well, I just had this error. I was out roaming in low sec pvping then I noticed my directional scanner was scanning in a permanent state while in warp to a gate... Then socket closed.

It happen approximately 02:16 for me in Hikkoken system. TS was fine, web browsing was fine. Not just eve clients not responding, so was the website for eve-online. Its been like 5-7 minutes of trying to get back in so I rebooted the router and was able to log in.
Kjell Vos
Caldari Provisions
Caldari State
#274 - 2016-05-05 07:39:39 UTC
So do any of you guys have a router with some form of load balancing? I had this bug till i tured off whatever kind of load balancing it used, it changes the route you take to the server of CCP and it makes you disconnect.
Nettie Fu
Only Fools and Horses
#275 - 2016-05-05 15:49:44 UTC
I've also been getting the socket closed error over the past week. Almost never before that.

Googled Eve online socket issues and the first result is a link to eve online support, great......

https://support.eveonline.com/hc/en-us/articles/201827699--The-Socket-was-closed-message?_ga=1.239769667.1179584695.1461856816

Unfortunately I am not authorized to access that page.

Really CCP? I mean really?

Good grief.
ashahara
State War Academy
Caldari State
#276 - 2016-05-09 06:15:09 UTC
Had this issue about 4 weeks ago , then logged a support ticket and the problem went away. I upgraded the OS on my Mac to the latest revision on Saturday morning (in hindsight a dumb idea) and the problem returned instantly.

Tried going 2 jumps last night and got socket closed errors 5 times in 10 minutes. Definitely worse when undocked and if the server is busy.
ashahara
State War Academy
Caldari State
#277 - 2016-05-09 20:15:09 UTC
ashahara wrote:
Had this issue about 4 weeks ago , then logged a support ticket and the problem went away. I upgraded the OS on my Mac to the latest revision on Saturday morning (in hindsight a dumb idea) and the problem returned instantly.

Tried going 2 jumps last night and got socket closed errors 5 times in 10 minutes. Definitely worse when undocked and if the server is busy.



well, after having other application issues and then searching on google about slow wifi on el capitan after updating, i was overwhelmed with responses. i followed a set of instructions to basically delete my old wifi connection and network preferences and add a fresh connection. Now everything seems to be working like a charm.
Sally Cell
Caldari Provisions
Caldari State
#278 - 2016-05-10 13:15:03 UTC
The specified proxy or server node (1230832) could not be reached
Xceldiian
Bermuda Inc.
#279 - 2016-05-13 20:46:41 UTC
Just came back to eve after over a year... resubbed my 2 accounts and been running them both on one screen or at least i have been trying ;) One of them constantly get the socked closed error while the other is running without any issue no dcs, no lag, nothing... still running that client idle in the background while writting this post, no problems whatsoever but as soon as i relog on the second account it's 10 minutes and its socked closes.

So kinda expect this to be solved soon, I am back and want to play (and pay) but if I cant even use my accounts than whats the point... pretty disappointed, was looking forward to a weekend of eve and now this

Oh well nevermind now the account I have been running in the background socked closed as well Ugh Eve like the old days RollRollRoll
Lone Gabriel freak
Comrades in Research
#280 - 2016-05-14 07:48:19 UTC
Unable to run clients from launcher, getting this respond every time now:

Connection Failed

Could not connect to the specified address. Odds are that you have not established an internet connection, the server isn't running, or the server address or port number was wrong.

Several days not been able to log in with any account.