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Issues, Workarounds & Localization

 
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I cant loggin the second char.
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Mazulka
Imperial Academy
Amarr Empire
#1 - 2015-12-26 22:05:44 UTC
I cant log in the second char, Not allways after 10 or so tries it connects . It is only black screen loading. i`m using new beta launcer,
http://imgur.com/v1kX7SZ
I had no issue until yesterday.
Kal'Han
Kador Trade Company
#2 - 2015-12-26 23:36:08 UTC
possible fixes that help for good eve health anyway :

in game, press ESC, go to Reset Settings and clic Clear all cache files

out of the game : in the launcher option check "download all files" (it WILL take time, do it before sleeping or going out)

again in the launcher (new one) : Settings, Getneral, "SharedCache" option clic verify



there may have been some corruption in some data, this will clear almost any corruptable things with eve

and as always, if the problem persist, go create a ticket in eve web support site
Centis Adjani
Adjani Corporation
#3 - 2015-12-27 08:22:51 UTC
This correspond to the slow Download Speed.

Read this topic - the last 3 Posts there: https://forums.eveonline.com/default.aspx?g=posts&t=457899&find=unread
Mazulka
Imperial Academy
Amarr Empire
#4 - 2015-12-27 09:18:58 UTC
Kal'Han wrote:
possible fixes that help for good eve health anyway :

in game, press ESC, go to Reset Settings and clic Clear all cache files

out of the game : in the launcher option check "download all files" (it WILL take time, do it before sleeping or going out)

again in the launcher (new one) : Settings, Getneral, "SharedCache" option clic verify



there may have been some corruption in some data, this will clear almost any corruptable things with eve

and as always, if the problem persist, go create a ticket in eve web support site



The game after the clearing catche seems to work again. Thank you for the help.