These forums have been archived and are now read-only.

The new forums are live and can be found at https://forums.eveonline.com/

Issues, Workarounds & Localization

 
  • Topic is locked indefinitely.
 

launcher update error
Author
Previous Topic Next Topic
Anatal Klep
Aliastra
Gallente Federation
#1 - 2015-12-18 18:13:07 UTC
When I try to log in I get an error as it tries to update. I get a dialog box with a code fragment, but I can't post it here because your forum software thinks it is HTML. To summarize, the error seems to have been generated in the save.index.checksum routine in UpdatedModule.Update. The problem is:


IOError: [Errno 13] Permission denied: u'C:\\ProgramData\\CCP\\EVE\\SharedCache\\resfileindex_prefetch_md5'

I can understand why there would be a problem because there is no C:ProgramData directory and it would require admin privileges to create one directly under C:. Not to mention that the file spec is a Unix file spec and I am running Win10. Sad

I upgraded to Windows 10 recently and had a lot of problems with profiles because of the *&%$#@! Microsoft Account. I got rid of the MS account and now only EVE seems to have problems starting up. So I am guessing that the solution will be to uninstall EVE and then reinstall it. I would like to avoid that because the download server seems to use a '80s dialog modem.
Kal'Han
Kador Trade Company
#2 - 2015-12-18 23:44:55 UTC  |  Edited by: Kal'Han
Anatal Klep wrote:
I upgraded to Windows 10 recently and had a lot of problems with profiles because of the *&%$#@! Microsoft Account. I got rid of the MS account and now only EVE seems to have problems starting up. So I am guessing that the solution will be to uninstall EVE and then reinstall it. I would like to avoid that because the download server seems to use a '80s dialog modem.



Reinstall solution is valid, other solutions are :
- taking ownership of programdata, kind of hard to explain here
- run eve as administrator, should work
- use beta launcher : it as a "fixsercurity" thing that wil... fix security issue

I could suggest also cut and paste the c:\programdata\ccp folder to another disk (another disk is important, it will lose security) then cut and paste it back, this will make you owner
Anatal Klep
Aliastra
Gallente Federation
#3 - 2015-12-19 05:46:41 UTC
Kal'Han wrote:



Reinstall solution is valid, other solutions are :
- taking ownership of programdata, kind of hard to explain here
- run eve as administrator, should work
- use beta launcher : it as a "fixsercurity" thing that wil... fix security issue


I overlooked the possibility that C:ProgramData is a hidden file. [sigh] I changed the permissions of the CPP subdirectory and that fixed the problem. Thanks for the pompt.