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EVE Launcher

 
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EVE Launcher - Feedback and issues

First post First post
Author
Balder Verdandi
Wormhole Sterilization Crew
#561 - 2016-11-16 20:38:15 UTC
Claudious Pious Herectus wrote:
i am having issues as we speak... been trying for about 30m to get into my accounts, and not one code has been sent




It took me 4 hours to get the first verification code, and then about an hour to sort all my accounts.

Seriously a huge PITA.

Iria Ahrens
Space Perverts and Forum Pirates
#562 - 2016-11-17 00:05:49 UTC  |  Edited by: Iria Ahrens
Eve launcher is insecure. No really.


If I hover over the pin it says shift-click for multiple accounts (insecure)

Should read unsecure. At least in American English. For all I know insecure might be correct in British, Indian, or Australian English. In American English the primary reading for insecure is "lacking confidence."

My choice of pronouns is based on your avatar. Even if I know what is behind the avatar.

Anna Kotletova
Center for Advanced Studies
Gallente Federation
#563 - 2016-11-24 14:40:42 UTC
I need help. I can not choose a character. I tried to change the language to English, did not work.
img https://yadi.sk/i/dEGjt9kbzPDQv
CCP Snorlax
C C P
C C P Alliance
#564 - 2016-11-24 14:48:42 UTC
Anna Kotletova wrote:
I need help. I can not choose a character. I tried to change the language to English, did not work.
img https://yadi.sk/i/dEGjt9kbzPDQv

Try going to Settings, Shared Cache settings, Verify... You may have some corrupt files.

CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax - http://ccpsnorlax.blogspot.is/

Ander Arili
Lisnave
Pandemic Horde
#565 - 2016-11-25 02:03:06 UTC
Quote:
Anna Kotletova wrote:
I need help. I can not choose a character. I tried to change the language to English, did not work.
img https://yadi.sk/i/dEGjt9kbzPDQv

Try going to Settings, Shared Cache settings, Verify... You may have some corrupt files.




For me, now, its all right
Empress Vynneve
Apple of Discord
#566 - 2016-11-26 15:52:03 UTC
So, i'm definitely losing my mind and i'm not sure if it's because of the launcher or my internet, but i thought i'd make a post about it.

Every time i start my launcher and hit the damn triangle, it goes square (i notice that the download bar just beneath it goes from full blue to half blue / half grey indicating some partial download), then goes back to a ******* triangle.

Am i having some ridiculous launcher problem getting hung up on downloads or something?

Or is this just my fuuuuuucking ****** internet connection?
Axhind
Eternity INC.
Goonswarm Federation
#567 - 2016-12-01 05:03:50 UTC
Could you remove the annoying "Upgrade to omega" add on the launcher. I already have all clients in omega clones so I don't need to see it.
Frahja Vailonen
Deep Core Mining Inc.
Caldari State
#568 - 2016-12-03 15:38:27 UTC
Since no one seems to reply in "Issues, Workarounds & Localization" My posting in the thread "White Screen"...

This launcher is giving me serious problems since quite a few days already.

Main problem is it regularly brings the error message "Version info not available" at the bottom of the screen. When i restart the launcher after this I#m not able anymore to log in with my characters - getting a white screen with the error message "Couldn't get GUI Version Info - Network access is disabled"

Here are the results of what i've done so far:
- complete reinstall -> worked from last update until today
- starting the launcher as admin -> did not help
- Launcher settings "Use system configuration for proxy" disabled -> did not help
- Switching between various versions and languages in the lancher -> did not help, too
- changing the dns-server to "8.8.8.8" & "8.8.4.4" in the network settings -> my internet connection works - launcher produces still the white screen
- rebooting the pc several times and restarting the lancher did also not help
- ipconfig /flushdns didn't help either
- verifying the shared cache also didn't solve the problem ...

The launcher is broken ...

Need help - i'm paying for a service i cannot use Sad

Greetings from Germany
CCP Snorlax
C C P
C C P Alliance
#569 - 2016-12-04 17:43:13 UTC
Frahja Vailonen wrote:
Since no one seems to reply in "Issues, Workarounds & Localization" My posting in the thread "White Screen"...

This launcher is giving me serious problems since quite a few days already.

Main problem is it regularly brings the error message "Version info not available" at the bottom of the screen. When i restart the launcher after this I#m not able anymore to log in with my characters - getting a white screen with the error message "Couldn't get GUI Version Info - Network access is disabled"

Here are the results of what i've done so far:
- complete reinstall -> worked from last update until today
- starting the launcher as admin -> did not help
- Launcher settings "Use system configuration for proxy" disabled -> did not help
- Switching between various versions and languages in the lancher -> did not help, too
- changing the dns-server to "8.8.8.8" & "8.8.4.4" in the network settings -> my internet connection works - launcher produces still the white screen
- rebooting the pc several times and restarting the lancher did also not help
- ipconfig /flushdns didn't help either
- verifying the shared cache also didn't solve the problem ...

The launcher is broken ...

Need help - i'm paying for a service i cannot use Sad

Greetings from Germany

Your best bet is get official support by filing a support ticket at https://support.eveonline.com. The forums are primarily for players helping each other out, although us devs try to help as much as we can in our spare time.

CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax - http://ccpsnorlax.blogspot.is/

Frahja Vailonen
Deep Core Mining Inc.
Caldari State
#570 - 2016-12-05 11:16:16 UTC
CCP Snorlax wrote:
...Your best bet is get official support by filing a support ticket at https://support.eveonline.com. The forums are primarily for players helping each other out, although us devs try to help as much as we can in our spare time.


Hello there,

yesterday i've filed a support ticket and got an answer a few min later - staying in contact with a GM at the moment concerning my probs with the launcher.
But thanks anyway for answering here in forum.Smile

Greetings from ┬┤Germany
Takato V
Garoun Investment Bank
Gallente Federation
#571 - 2016-12-13 16:17:15 UTC
i can't log in to m characters i get error Verification Failure
http://clip2net.com/s/3FruZgh what should i do?
CCP Snorlax
C C P
C C P Alliance
#572 - 2016-12-13 19:53:15 UTC
Takato V wrote:
i can't log in to m characters i get error Verification Failure
http://clip2net.com/s/3FruZgh what should i do?

Make sure there are no clients running, then go to Settings, Shared Cache Settings and press Verify.

This should get rid of any corrupt files.

CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax - http://ccpsnorlax.blogspot.is/

Davo OHno
The Sagan Clan
#573 - 2016-12-15 03:34:34 UTC
Coming back from a LONG absence. Need to update launcher. Should I download to a new folder, or into the existing CCP folder?
CCP Snorlax
C C P
C C P Alliance
#574 - 2016-12-15 10:25:13 UTC
Davo OHno wrote:
Coming back from a LONG absence. Need to update launcher. Should I download to a new folder, or into the existing CCP folder?

A new folder.

CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax - http://ccpsnorlax.blogspot.is/

Davo OHno
The Sagan Clan
#575 - 2016-12-15 20:39:14 UTC
CCP Snorlax wrote:
Davo OHno wrote:
Coming back from a LONG absence. Need to update launcher. Should I download to a new folder, or into the existing CCP folder?

A new folder.


So this creates a new installation? I can delete the old file after the settings migration?
Tatal Zmeu
Syndicate Enterprise
Test Alliance Please Ignore
#576 - 2016-12-17 22:48:38 UTC
After I log in my account in the launcher, I then try to start the game and the client itself starts up, and I get the dialog box that says "authenticating" etc, but I never get to the character selection screen. The screen stays black, but I can still open the settings window by pressing the escape key.

Some friends told me to clear my cache, and I have done that, I have also checked for updates to gpu drivers, and I restarted my computer and downloaded a 2.3gb patch. I have done everything I can think of short of reinstalling everything. Is there anything else I should try?
Cazz Lumax
Anarchistic Angst
#577 - 2016-12-18 15:17:23 UTC
Hi- Back after a short time away from Game. Launcher works fine but it does not seem to allow me to cut and paste my very long and complex password......more than a pain whenever I want to play. Don't you want players to use the most secure passwords possible?

Thanks
Tatal Zmeu
Syndicate Enterprise
Test Alliance Please Ignore
#578 - 2016-12-18 17:42:28 UTC
Tatal Zmeu wrote:
After I log in my account in the launcher, I then try to start the game and the client itself starts up, and I get the dialog box that says "authenticating" etc, but I never get to the character selection screen. The screen stays black, but I can still open the settings window by pressing the escape key.

Some friends told me to clear my cache, and I have done that, I have also checked for updates to gpu drivers, and I restarted my computer and downloaded a 2.3gb patch. I have done everything I can think of short of reinstalling everything. Is there anything else I should try?



I am not sure if there was a patch since yesterday, but everything seems to be working fine all of a sudden.
Astrid Farnsworth
Broke and Famous
#579 - 2016-12-30 07:08:56 UTC
There any what to reduce the size of the bar to the left side?

People with the time learn to ignore the ads, and the news things in the bottom of the launcher. Any way to people to minimice it. Becuase when you have life several account its not user friendly.

"Amateurs talk about tactics, but professionals study logistics." - Gen. Robert H. Barrow, USMC (Commandant of the Marine Corps) noted in 1980**strong text**

Sgt Ocker
What Corp is it
#580 - 2016-12-31 02:22:55 UTC
Astrid Farnsworth wrote:
There any what to reduce the size of the bar to the left side?

People with the time learn to ignore the ads, and the news things in the bottom of the launcher. Any way to people to minimice it. Becuase when you have life several account its not user friendly.

Click the "LAYOUT" button.
You can move items in the launcher to suit your needs

My opinions are mine.

  If you don't like them or disagree with me that's OK.- - - - - - Just don't bother Hating - I don't care

It really is getting harder and harder to justify $23 a month for each sub.