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EVE Launcher

 
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EVE Launcher - Feedback and issues

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Xanthos
Seven Nation Army
Podfathers
#21 - 2015-12-19 01:51:47 UTC
On the Mac version of the launcher each instance of the client spawned has the same name. With multiple accounts, tabbing between them becomes confusing.

I would like to request that each client instance be named for the profile that it launches with, so when you are tabbing between applications you can easily tell which character you are tabbing to.
Rowells
Blackwater USA Inc.
Pandemic Horde
#22 - 2015-12-19 02:59:41 UTC
The previous build of the Mac launcher had an issue with black screening clients when too many were launched or running. Has this been addressed? (Not home yet so haven't tried it)
Null MDK
#23 - 2015-12-19 03:00:32 UTC  |  Edited by: Null MDK
Neither of the two issues I reported here are fixed.

You actually made it worse. Now when I press Winkey + UP for maximize this happens (black border of nothingness): http://i.imgur.com/IeyjQZz.jpg

While overall the launcher is a big improvement (congrats), why you reinvent the (window chrome + management) wheel ccp... and then break the wheel... Sad
Maureen Carney
Desolate Waste
Desolate.
#24 - 2015-12-19 07:11:22 UTC
If this launcher had support for Steam users, it would be better

Please

CCP Maxwell
C C P
C C P Alliance
#25 - 2015-12-19 10:51:27 UTC
Maureen Carney wrote:
If this launcher had support for Steam users, it would be better

Please



We are getting close:
https://forums.eveonline.com/default.aspx?g=posts&t=460914&find=unread

CCP Maxwell - QA Engineer - Team RnB
Chan'aar
State War Academy
Caldari State
#26 - 2015-12-19 11:19:57 UTC
What about us poor impoverished Win XP users?

Or is this going to be the point of upgrade or quit?
CCP Snorlax
C C P
C C P Alliance
#27 - 2015-12-19 11:45:52 UTC
Chan'aar wrote:
What about us poor impoverished Win XP users?

Or is this going to be the point of upgrade or quit?

The game still works through the old launcher. Give us a break, though, not even Microsoft supports XP anymore...

CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax - http://ccpsnorlax.blogspot.is/
Ione Kavanagh
The Scope
Gallente Federation
#28 - 2015-12-19 12:49:50 UTC  |  Edited by: Ione Kavanagh
So hum, this new launcher seems cool.
But first it fails to update itself automatically (when the beta launcher starts updating, it close itself, then an empty console appears and does nothing).
And second when you manually download the new launcher, this thing refuse to install itself in an non-empty folder. Thanks Sherlock, I know this folder isn't empty and that exactly why I want you to install there, I don't want to download whole EVE again.

Can you help me?

In case it's the path it doesn't like, it looks like that : E:\Games\CCP\EVE
helana Tsero
Science and Trade Institute
Caldari State
#29 - 2015-12-19 13:22:00 UTC
My launcher is hanging. When I load the launcher it says 'please wait' for aprox 2-3 mins.

Im unable to launch the game during this time. (no matter how much my corpmates scream)

However I can input my username and pw into the launcher while I wait. After 2-3 mins it says copying files and then im able to launch the client.

Note this only just started happening a day or two ago. Before that I could load the launcher, log in and launch the client straight away. Been using the new launcher aprox 3-4 weeks.

"...ppl need to get out of caves and they will see something new.... thats where eve is placed... not in cave."  | zoonr-Korsairs |

Meanwhile Citadel release issues: "tried to bug report this and the bug report is bugged as well" | Rafeau |
CCP Snorlax
C C P
C C P Alliance
#30 - 2015-12-19 13:49:20 UTC
Ione Kavanagh wrote:
So hum, this new launcher seems cool.
But first it fails to update itself automatically (when the beta launcher starts updating, it close itself, then an empty console appears and does nothing).
And second when you manually download the new launcher, this thing refuse to install itself in an non-empty folder. Thanks Sherlock, I know this folder isn't empty and that exactly why I want you to install there, I don't want to download whole EVE again.

Can you help me?

In case it's the path it doesn't like, it looks like that : E:\Games\CCP\EVE

You should absolutely install in an empty folder - not where your existing install lives. The shared cache will be the same as your previous install, it won't download all the resources again.

CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax - http://ccpsnorlax.blogspot.is/
CCP Snorlax
C C P
C C P Alliance
#31 - 2015-12-19 14:01:40 UTC
helana Tsero wrote:
My launcher is hanging. When I load the launcher it says 'please wait' for aprox 2-3 mins.

Im unable to launch the game during this time. (no matter how much my corpmates scream)

However I can input my username and pw into the launcher while I wait. After 2-3 mins it says copying files and then im able to launch the client.

Note this only just started happening a day or two ago. Before that I could load the launcher, log in and launch the client straight away. Been using the new launcher aprox 3-4 weeks.


Please file a bug report, attaching the logs from the launcher - %LOCALAPPDATA%\CCP\EVE\Launcher.

Has anything changed in your network setup?

CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax - http://ccpsnorlax.blogspot.is/
Nicola Arman
Deep Maw Salvage
#32 - 2015-12-19 14:52:38 UTC  |  Edited by: Nicola Arman
Is there a way to have the Launcher remember which account is used on which monitor?

Also, the Tracking Camera doesn't want to work for me anymore. Is there a fix?

Also, I try to Launch with my settings Migrated and it doesn't seem to work on both accounts. One launches with those settings and the other launches with Fresh Settings, showing me the EVE video every time in Fullscreen. Help me I'm dumb! T_T
Nicen Jehr
Subsidy H.R.S.
Xagenic Freymvork
#33 - 2015-12-19 15:31:58 UTC
I was about to install the new launcher in my existing EVE folder. Im glad I came back to check your comment and I put it in a new folder.

The launcher installer should itself be smart enough to identify and hint, "Tthe target folder appears to contain an existing EVE installation. Installation in an empty folder is recommended."

The popup for the weekly news post was overlaid on top of my login prompt.

I was startled to see "Insecure" next to "remember this account". How do I get the old behavior of remembering only the account name and not password?

Little Things to improve ≡⋁≡ | My Little Things posts
helana Tsero
Science and Trade Institute
Caldari State
#34 - 2015-12-19 20:59:23 UTC
CCP Snorlax wrote:
helana Tsero wrote:
My launcher is hanging. When I load the launcher it says 'please wait' for aprox 2-3 mins.

Im unable to launch the game during this time. (no matter how much my corpmates scream)

However I can input my username and pw into the launcher while I wait. After 2-3 mins it says copying files and then im able to launch the client.

Note this only just started happening a day or two ago. Before that I could load the launcher, log in and launch the client straight away. Been using the new launcher aprox 3-4 weeks.


Please file a bug report, attaching the logs from the launcher - %LOCALAPPDATA%\CCP\EVE\Launcher.

Has anything changed in your network setup?


Report sent. No changes to network

"...ppl need to get out of caves and they will see something new.... thats where eve is placed... not in cave."  | zoonr-Korsairs |

Meanwhile Citadel release issues: "tried to bug report this and the bug report is bugged as well" | Rafeau |
Artenso Vestindal
Institute of Tax Optimalization
#35 - 2015-12-19 22:18:02 UTC  |  Edited by: Artenso Vestindal
I have installed new launcher into the same folder where i have my EVE installed. It had some message about not empty folder and stuff... Then after installation finished, i tried several times to run new launcher and its not working... (tried 5 times, never runs a program. In task manager process is listed, but seems inactive with less than 5MB of occupied memory)
The worst part is, now even my old launcher stopped working...
I tried also installing new launcher into separated folder (effectively creating 2 copies of new launcher on my PC), still cant run it... None of them...

Any idea?

(EDIT: old one is working after it is reinstalled but all previous setting is restarted)
Rowells
Blackwater USA Inc.
Pandemic Horde
#36 - 2015-12-19 22:46:13 UTC
Rowells wrote:
The previous build of the Mac launcher had an issue with black screening clients when too many were launched or running. Has this been addressed? (Not home yet so haven't tried it)

Just finished testing it out, seems to be fixed. Was sluggish for the 4th client, and I tried it twice, but I attribute that to being the limits of my computers capabilities.
CCP Snorlax
C C P
C C P Alliance
#37 - 2015-12-19 22:47:28 UTC
Artenso Vestindal wrote:
I have installed new launcher into the same folder where i have my EVE installed. It had some message about not empty folder and stuff... Then after installation finished, i tried several times to run new launcher and its not working... (tried 5 times, never runs a program. In task manager process is listed, but seems inactive with less than 5MB of occupied memory)
The worst part is, now even my old launcher stopped working...
I tried also installing new launcher into separated folder (effectively creating 2 copies of new launcher on my PC), still cant run it... None of them...

Any idea?

(EDIT: old one is working after it is reinstalled but all previous setting is restarted)

Please file a bug report, attaching the logs from the launcher - %LOCALAPPDATA%\CCP\EVE\Launcher - assuming there are any. Please include details on your system, OS version in particular.

CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax - http://ccpsnorlax.blogspot.is/
Artenso Vestindal
Institute of Tax Optimalization
#38 - 2015-12-19 23:03:16 UTC
CCP Snorlax wrote:

Please file a bug report, attaching the logs from the launcher - %LOCALAPPDATA%\CCP\EVE\Launcher - assuming there are any. Please include details on your system, OS version in particular.

unfortunately log files are empty... Anyway, bugreport sent Blink
Ms Michigan
Aviation Professionals for EVE
#39 - 2015-12-20 05:18:15 UTC
Hoping by posting here I might get some help. I have been without playing for awhile now (support tickets filed - no luck.)

EVE Launcher fail here for me.

Game was working fine and then this patch and I can't run the game.

The launcher launches, then I can put in my username/pass and hit "login" but then the button to "play" is greyed out.

The status bar at the bottom just says "installing files" and hangs forever.

Sometimes I try and it says something like "cannot update launcher etc etc"

I have tried deleting my launcher folder. Then I downloaded the launcher and reinstalled. Same error. Even with the new launcher from Friday.

The only way I can login is to go into the launcher settings and manually IMPORT the latest patch. Then it will let me log in. If I close the launcher though, same problem starts again until I re-import the patch. :(

I looked at my launcher error file, and there was some stuff in there about SSL connection. I disabled my firewall, etc and no luck. Like I said, though, I changed nothing. It was the patch that caused everything to stop working - i.e. that is the only thing that changed.

Any help is appreciated. Missing out on gametime here and trying to avoid a full reinstall for what is obviously a bug.
Iria Ahrens
Space Perverts and Forum Pirates
#40 - 2015-12-20 06:33:38 UTC
Ok, everything was working fine with old launcher. Installed it and now my display won't work right. My monitor native resolution is 1920*1080 but in that res it only displays the upper left 2/3s of the screen.
http://imgur.com/Hm9ExYX
So I can't see my chat windows or station services on the right because that part is all clipped.

If I open the drop box and select windowed mode and apply. It changes the resolution to 1536*864 and everything goes a bit blurry but everything centers properly again.

My choice of pronouns is based on your avatar. Even if I know what is behind the avatar.