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[SOLVED] Is there a way..... to install EVERYTHING to another drive?
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Adara Starkiss
Argentum Holdings
#1 - 2015-11-13 02:23:25 UTC  |  Edited by: Adara Starkiss
Hello CCP:

It would be awesome to get an actual CCP fella to answer this.

I can see that Im having problems with my main hard drive. Every time theres an update, the launcher downloads the thing and upong applying it... crashes, it doesnt matter what I do, it crashes.

I tried the repair, it downloaded the newest version, and... when it started to download files, it froze, completely.

Decided to uninstall the whole game, made a backup fo the game folders and shared sections, and uninstalled it. Wiped the folders clean, so the game would be forced to recreate everything again, hopefully giving me a choice this time.

I used the online installer, which sucks on a limited data plan, but I tried it anyway. When it asked me where to put the files, I used the secondary drive I have, for both game and shared cache. But, out of my control, EVE anyways installed the other files in the primary drive, (documents and settings/user/local settings/application data/ccp/eve/bla bla bla bla bla).

I was surprised that the launcher did one or two updates and I was able to 'play' the game (not really play, but watch, as I was missing stations, jump animations, jump bridge animations, station interiiors and so on, a nightmare.

But, then, again today, new update, and same old same old crash.

I know is the drive, but can't understand why it cant simply install the whole game in my secondary drive, nor there's a tool that allows me to make the move manually (there isnt one right?)

So, untill I can get a new drive, or if theres a way..... to actually put everything on another drive, im willing to give it a try.

Untill then....

:)

PS: Oh yeah, and before someone comes with this option, I already tried the chkdsk options, no joy.

Ubuntu Mate 16.04.2 64bit // Amd A8-5600K with RX460 4GB // 6GB DDR3 // Sandisk 120GB SSD Plus // Wine Stable 2.01 // Native Linux Launcher // TS3 working // Happy to be back in Ubuntu :)
Ajunta Pal
Sith Wannabies Annonymous
#2 - 2015-11-13 02:42:28 UTC
well, if it really is the drive, and not say a virus, or data corruption of the download, then things other than EvE should be having problems, as for offloading it to another drive here is what you can do....for indepth detail google is your friend

1) copy the folders that are still on the bad drive to the other drive, including all subfolders and files
2) delete the original folders (or rename them just incase)
3) create a hardlink/junction link of the copy and have it in the same place the old one was, with the same name that the old one was
4) if done correctly, play game and enjoy


since i assume nothing else is really having problems i can only assume the real problem is a virus or data corruption (or both), things other than eve should be having the same problem or similar

if it really is the drive....get a new one ASAP, you can get a passable drive for under $50 USD - eventually things other than eve are going to have problems, either way you are probably going to need to do a full reinstall or do a restore from a backup that was made before the drive started to fail
Markus Reese
Deep Core Mining Inc.
Caldari State
#3 - 2015-11-13 02:42:30 UTC  |  Edited by: Markus Reese
I had this problem. Look up symbolic linking. It essentially is when a program looks to a drive, it has a link. Great way to move non editable pathways. Program thinks its on C when on D. Is easy to do if you can run command prompt in administrator mode.

Edit. Above is essentially a symbolic link. Maybe can be done non command prompt now?

To quote Lfod Shi

The ratting itself is PvE. Getting away with it is PvP.
Hasikan Miallok
Republic University
Minmatar Republic
#4 - 2015-11-13 04:54:37 UTC
Someone recently having similar issues got around it by downloading the game onto another computer and then copying the files manually to the one he wanted to use for play.
Cecil Montague
PCG Enterprises
#5 - 2015-11-13 07:46:15 UTC
If you start the launchers and select the Gear icon in the top right it opens up an options panel. The download tab lets you select where you want the shared resources to be stored, C:\ProgramData\CCP\EVE\SharedCache\ by default. Maybe this will help with the issue you are having.

"There is no such thing as an effective segment of Totality" - Bruce Lee: The only man with a Chuck Norris killmail.
Sobaan Tali
Caldari Quick Reaction Force
#6 - 2015-11-13 08:29:59 UTC
Cecil Montague wrote:
If you start the launchers and select the Gear icon in the top right it opens up an options panel. The download tab lets you select where you want the shared resources to be stored, C:\ProgramData\CCP\EVE\SharedCache\ by default. Maybe this will help with the issue you are having.


Shared cache is only part of the install and, as such, doesn't include the install folder location. That might help, but it sounds like he's looking for ways to migrate the entire installation to a separate medium. Without knowing more about what is actually happening with his primary hard drive (not sure if there are other issues he's facing), the only suggestion I would make with what he's told us is to make back-ups of his personal data on a different source, then reformat the hard drive and reinstall everything from scratch. Should that not work, getting a new primary HDD would be my next suggestion.

If the hard drive is very old or brand new, if event log is showing a whole mess of read and fatal errors, if it's making weird noises, if you're getting a lot of odd behavior like BSOD's and sudden shutdown's with no other reasoning or a SMART error pops up, or if any combination of these is true, the hard drive itself rather than the OS install or Eve install might be in some trouble.

Anyways, to the OP, good luck and keep asking questions if you hit a blank or a road block. While reformats and hardware replacement shouldn't be the first option, knowing what to do next is not always as clear a route. Keep bugging us for more ideas if these or yours aren't working.

"Tomahawks?"

"----in' A, right?"

"Trouble is, those things cost like a million and a half each."

"----, you pay me half that and I'll hump in some c4 and blow the ---- out of it my own damn self."
Ban Mjolnir
Federal Navy Academy
Gallente Federation
#7 - 2015-11-13 19:28:36 UTC  |  Edited by: Ban Mjolnir
I copied my install folder and the shared cache from my (Linux-based) desktop to an external hard drive, and run it from there on a different computer (win 7 based laptop where I don`t want install things on C:\). Just needed to tell the launcher where the copy of the shared cache is located. No sweat, no worries (other than being dog slow due to external drive). If I was really smart I would have grabbed the settings from the documents folder, but I was in a hurry.
Markus Reese
Deep Core Mining Inc.
Caldari State
#8 - 2015-11-13 19:31:07 UTC
Ban Mjolnir wrote:
I copied my install folder and the shared cache from my (Linux-based) desktop to an external hard drive, and run it from there on a different computer (win 7 based laptop where I don`t want install things on C:\). Just needed to tell the launcher where the copy of the shared cache is located. No sweat, no worries (other than being dog slow due to external drive). If I was really smart I would have grabbed the settings from the documents folder, but I was in a hurry.


That is purpose of a symbolic link. Dont change the program. Program looks for file and acts accordingly. Link just redirects to where it actually is. Linux has symbolic linking as well.

To quote Lfod Shi

The ratting itself is PvE. Getting away with it is PvP.
Ban Mjolnir
Federal Navy Academy
Gallente Federation
#9 - 2015-11-13 19:51:33 UTC
Heh... ofc I know what a symbolic link is, My Linux machine is full of them, just saying it wasn`t even necessary to do that. The launcher allows you to specify exactly where the shared cache is located. eg G:\eve_shared, so I didn`t need to dig down to install the symlink in the correct location.
Markus Reese
Deep Core Mining Inc.
Caldari State
#10 - 2015-11-13 19:56:10 UTC
Oh. Win for new launcher. Does that also work for the temp download when updating eve client? That was my bug and the op said it was on install where issue was occuring.

To quote Lfod Shi

The ratting itself is PvE. Getting away with it is PvP.
Adara Starkiss
Argentum Holdings
#11 - 2015-11-14 04:12:55 UTC
Thanks all for replying.

And just to clarify, and maybe this will help you understand better.

Memory is ok, I tested with the linux memory tester and left it for a few hours, and passed the test. I dont remember when I started suspecting it was the drive itself, but the other day decided to try to partition the drive so that I could install linux on the remaining free space on the drive. Its a 500GB where Im using 100GB for windows partition and the rest for My Documents and such.

I originally had EVE running from the C:\Games, which I thought it was best. So, the partition I was trying to create was in the documents partition, which has over 200GB free, so I tried to separate 100GB for linux and during the resizing, gparted reported that there was a bad sector in the drive (or a few) and that I should run chkdsk /r and then restart windows twice before attempting again.

It was then that I thought about installing EVE on a secondary drive that I have, mostly for movies and downloads. So, before uninstalling EVE, decided to make copies of all my client folders (I have 3 separate eve folders for each of my accounts), also copies all the shared cache that I had, thinking it was at c:\documents and settings\user\local settings\application data\....).

After I had everything in backup, decided to uninstall, delete all eve folders that I knew and then restart. After it was back up, installed with the online installer. Hoping to cancel it at some point, to copy back the data I had.

The game installed to the Z drive, which is my secondary. During the install it asked me where to put the shared cache, which I also directed it to be in the same drive. So up to that point, I was thinking that I had everything on Z. The thing is, EVE also installs files on a 3rd area, which is the one Id like to move also to the Z drive, and turns out that's the one at documents and settings.

So, being that those are the only files in the C drive... Im asuming that thats the reason why Im still getting errors while applying the patch, is the only thing that I can think of that may be causing the problem.

So...

Game folders are in Z drive.
Shared cache is in Z drive.
something else is in the c drive (documents and settings/user/local settings/application data/ccp/eve)

I guess I forgot to mention that Im running windows XP.

"If the hard drive is very old or brand new, if event log is showing a whole mess of read and fatal errors, if it's making weird noises, if you're getting a lot of odd behavior like BSOD's and sudden shutdown's with no other reasoning or a SMART error pops up, or if any combination of these is true, the hard drive itself rather than the OS install or Eve install might be in some trouble. " (Sobaan)

Other thant the problem with EVE Im not getting weird sounds, no bsod's, no sudden shutdowns, no nothing, and all my others apps and games are working great. I actually didnt thought about trying to reformat the C partition, and since my data is on the D partition, I can try this easily, thanks Sobaan.

Also thanks, Ajunta and Markus, I think making that link is the easiest option that I can do right now.

There is hope, much thanks all. I will reply with results :)

Ubuntu Mate 16.04.2 64bit // Amd A8-5600K with RX460 4GB // 6GB DDR3 // Sandisk 120GB SSD Plus // Wine Stable 2.01 // Native Linux Launcher // TS3 working // Happy to be back in Ubuntu :)
Adara Starkiss
Argentum Holdings
#12 - 2015-11-14 04:36:22 UTC  |  Edited by: Adara Starkiss
No joy :(

Still get the same crash upon applying the patch.

Tried to do the repair from the launcher, it asks for a new version to download, I said yes, and after download it started. Then, says its starting to download patch and it freezes at 77.2%. I remember trying this repair before I uninstalled the game and put on Z drive. So, whatever also causes the repair utility to also freeze, Im completely out of ideas, except for reformating drive and starting an installation from scratch.

I already had in my mind to get a new drive, so I'll just go look for one tomorrow morning and depending how that hunt goes I will decide if to format this or not.

Thanks for the ideas.

PS: Oh yes, also rule out virus/malware, drive is completely clean. Data corruption on the drive could be an issue, but dont understand why the other stuff I have in the drive works great. I would think that if it were data corruption I would get more issues with the other stuff i have.

PS2: Event viewer is also clean.

Ubuntu Mate 16.04.2 64bit // Amd A8-5600K with RX460 4GB // 6GB DDR3 // Sandisk 120GB SSD Plus // Wine Stable 2.01 // Native Linux Launcher // TS3 working // Happy to be back in Ubuntu :)
Adara Starkiss
Argentum Holdings
#13 - 2015-11-14 20:41:36 UTC
New drive (Sandisk SSD Plus 120GB), brand new linux install, game install went ok, and when I tried to patch, downloads the patch but on the applying patch....

"Exception during UpdaterModule.Update
Traceback (most recent call last):
File "lib\update.pyo", line 117, in run
File "lib\update.pyo", line 381, in _Update
File "lib\update.pyo", line 267, in ApplyPatch
File "lib\steps\applyHttpPatch.pyo", line 43, in Run
File "zsync\zsync.pyo", line 708, in ApplyPatch
File "zsync\zsync.pyo", line 708, in ApplyPatch
File "zsync\zsync.pyo", line 661, in PatchFile
File "zsync\zsync.pyo", line 653, in PatchFile
File "zsync\fileSync.pyo", line 382, in GetBlock ... bla bla bla"

Same error I got with the game installed in the C drive, and also when I tried to install to the Z drive.

I'm completely baffled now.

Ubuntu Mate 16.04.2 64bit // Amd A8-5600K with RX460 4GB // 6GB DDR3 // Sandisk 120GB SSD Plus // Wine Stable 2.01 // Native Linux Launcher // TS3 working // Happy to be back in Ubuntu :)
Adara Starkiss
Argentum Holdings
#14 - 2015-11-14 21:21:19 UTC
Decided to submit a support ticket, trying to reach out more ppl and get a solution, after all Im paying for something I cant use :(

Ubuntu Mate 16.04.2 64bit // Amd A8-5600K with RX460 4GB // 6GB DDR3 // Sandisk 120GB SSD Plus // Wine Stable 2.01 // Native Linux Launcher // TS3 working // Happy to be back in Ubuntu :)
Markus Reese
Deep Core Mining Inc.
Caldari State
#15 - 2015-11-14 21:40:33 UTC  |  Edited by: Markus Reese
In addition, there is another section of forums that specialize in technical issues. Limited program experience means I never frequent so ? the name at this time. Try posting there and linking to your detailed writeup. Could help? Never know. Some people avoid GD.

Edit: Thanks Esrevid! I am on a mobile atm, so a bit of a runaround for grabbing links.

To quote Lfod Shi

The ratting itself is PvE. Getting away with it is PvP.
Esrevid Nekkeg
Justified and Ancient
#16 - 2015-11-14 21:45:14 UTC
Markus Reese wrote:
In addition, there is another section of forums that specialize in technical issues. Limited program experience means I never frequent so ? the name at this time. Try posting there and linking to your detailed writeup. Could help? Never know. Some people avoid GD.
Issues, Workarounds & Localization

Here I used to have a sig of our old Camper in space. Now it is disregarded as being the wrong format. Looking out the window I see one thing: Nothing wrong with the format of our Camper! Silly CCP......
Adara Starkiss
Argentum Holdings
#17 - 2015-11-15 03:26:01 UTC
Thanks, I replied there to a topic talking about problems with the launcher, and linked this thread as well.

I actually had been checking that forum for answers as well, also the Linux section.

Its frustrating because Im investing money trying to solve a problem which I really still dont know what is the cause. Also, Im on a limited data plan (2GB mobile hotspot), and I've already renewed it 2 times, so I can keep going trying things.

I just hope this is solved before they auto-bill me again. It would be awesome if they somehow credited me for the time lost, but I doubt that will happen.

Ubuntu Mate 16.04.2 64bit // Amd A8-5600K with RX460 4GB // 6GB DDR3 // Sandisk 120GB SSD Plus // Wine Stable 2.01 // Native Linux Launcher // TS3 working // Happy to be back in Ubuntu :)
Adara Starkiss
Argentum Holdings
#18 - 2015-11-15 03:44:26 UTC  |  Edited by: Adara Starkiss
Saw a recommendation about running the repair after a system restart, to avoid having lock files. I restarted the system, tried the repair, and again, as many times before, its stuck at 6 of 7, downloading patch... at 79.2% (always gets stuck there).

Also tried downloading the launcher from a link on the support section, it asked me to delete the launcher folder (but decided to renamed to old-launcher), did the installation, started the launcher, downloaded the update again, and it crashed.

Ubuntu Mate 16.04.2 64bit // Amd A8-5600K with RX460 4GB // 6GB DDR3 // Sandisk 120GB SSD Plus // Wine Stable 2.01 // Native Linux Launcher // TS3 working // Happy to be back in Ubuntu :)
Adara Starkiss
Argentum Holdings
#19 - 2015-11-15 12:05:56 UTC  |  Edited by: Adara Starkiss
So, support answered on a sunday :)

But, neither XP or Linux are supported anymore :(

Only option I was given was to install the new beta launcher, which of course I gave it a try.

Surprisingly, the GM didnt include (nor the topic linked) had instruction on how to install it. I thought it would be like installing the other, just delete the launcher folder and install. But during install of the beta, it told me not to use a folder with contents because its going to delete everything on it, so I gave it another path, and when finishing the install, it crashed. It made the link on desktop, so I tried running it anyway, and I got a message saying "This is not a Win32 application".

Im heading now to my Linux installation to see what it says there...

And no joy either :(

Different crash, it downloaded an update but I got no idea if it applied it ok because after that the launcher loads but all you see is a nice blue window (not the same blue as the usual bsod) and I can see the EVE menu on the top right corner, just nothing on the window itself. Im going to try some other things I read in different posts, its a long shot, but if this doesnt work, its cancelling the sub, cause I cant be paying something I cannot use.

Ubuntu Mate 16.04.2 64bit // Amd A8-5600K with RX460 4GB // 6GB DDR3 // Sandisk 120GB SSD Plus // Wine Stable 2.01 // Native Linux Launcher // TS3 working // Happy to be back in Ubuntu :)
Adara Starkiss
Argentum Holdings
#20 - 2015-11-15 12:50:14 UTC
I CAN PLAY!!!!

Its incredible. The beta launcher doesnt work perfectly, I cant see anything on it, but on the EVE menu on the top right corner I can select stuff and see at least hows my build, and I can launch it from there. Is VERY far from what the pictures show, since I cant see nothing but the status (in servers) and the launch button that right besides it.

Its worth to mention that when I tried to execute the exefile directly it says my installation is corrupted and damaged, but if I launch it from the beta launcher it works. It loaded directly to the movie, and then the station, and everything was on high settings, and looking pretty :)

Small problems that I will check later how to fix....

As of right now, I cant activate the icons that normally I would with Alt F1 or Alt F2, because they are the appliations launcher and the Run Application in Ubuntu. Lost all the window settings, overview and channels, the browser crashes (wine might have something for it) but surprisingly my space bookmarks are still here.

There is hope....

Ubuntu Mate 16.04.2 64bit // Amd A8-5600K with RX460 4GB // 6GB DDR3 // Sandisk 120GB SSD Plus // Wine Stable 2.01 // Native Linux Launcher // TS3 working // Happy to be back in Ubuntu :)
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