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Issues, Workarounds & Localization

 
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Laggy Game Experience

Author
KanmanDS
235MeV
#1 - 2015-09-07 04:02:11 UTC
I have been having an unusual issue all weekend. The game is running in a very laggy manner. First it takes a long time to log in and actually reach the character selection screen (about 60 seconds, compared to the usual 15-20 seconds), then it takes a long time to load the game when a character is selected (about another 60 seconds, compared to the usual 5-10 seconds).

Instead of hearing 'warp drive active' as my ship enters space, I am instead finding my ship sitting already idle in space by the time my client finishes loading.

After the client is running, I continue to have difficulty getting data from the server. D-scan lags for 4-5 seconds at a time. Loading market data can take 30-40 seconds. Ships are appearing and disappearing on-grid because my client is never getting the data that they warped, just that they are no longer present. Loading between gate jumps is taking longer than normal as well.

I am seeing others report unusual lag issues this weekend as well.

I have tried clearing caches and restarting my computer and modem, but the problem doesn't seem to be on my end. My computer is running normally. All other games load and run normally. Internet speed test looks normal. I am able to stream data from youtube and netflix normally.

The only problem I am experiencing is specifically sending or receiving data to Eve. Is anyone else having a rough connection to spaceships this weekend? For me, it all started on Friday night. Everything was fine on Thursday.
Suzy Greenberg
Crosseyed and Painless
#2 - 2015-09-07 04:16:54 UTC
Same issues here all weekend
Matteyo
Republic University
Minmatar Republic
#3 - 2015-09-07 04:40:22 UTC
I am having the same issues and also frequent socket closed errors with disconnect.
Dancul1001
Sniggerdly
Pandemic Legion
#4 - 2015-09-07 04:45:08 UTC
same i was fine last week during tourney now its impossible to play
Budrick3
Moira.
#5 - 2015-09-07 05:09:52 UTC
This thread, and though it is called black screen is also supporting your problem that at lot of us are suffering. I made a video showing what we are experiencing.

Thread

https://forums.eveonline.com/default.aspx?g=posts&t=443945&find=unread

Vid

https://youtu.be/oWfL-JUl8yA
Daemun Khanid
Corbeau de sang
#6 - 2015-09-07 05:53:16 UTC  |  Edited by: Daemun Khanid
Don't know wtf is going on tonight. First I undock in one system and enter command for my ship to stop. "ship stopping" appears on my screen yet the ship just keeps flying in circles and refuses to stop.
I then jump to another system and try to dock. One ship docks just fine, the other warps to station, (according to logs) requests docking permission then just sits there outside station and proceeds to get blown up by war targets waiting on station.
I undock in another ship to attempt to snipe the war targets only to find that my other ship also won't obey commands. The screen says "approaching" or what have you yet the ship just sits there.
Ultimately I have to dock and give up because my ships just wont stop acting erratically.

edit: some how my system was sending directional commands for no apparent reason. I clicked on the arrow keys a few times and the ship came to its senses and leveled off. Apparently not a lag issue I guess but weird none the less since my pc didn't seem to be recieving key inputs in any program other than eve.

Daemun of Khanid

Malcolm Fernet
State War Academy
Caldari State
#7 - 2015-09-08 14:39:48 UTC
Same here. about 3 days now. I can play fine from my office. This only happens at home.

I cleared my cache and it seemed to help a little for a few hours but not back to "normal". Then it got bad again. Last night I could not even log on at all -- not even EVE Gate.

traceroute failed too.

Seemed like a DNS issue. I could connect to everything else without problems. Voice comms were great, etc.
Madeus
Neural Nexus
#8 - 2015-09-08 15:56:07 UTC
Same Issue here, my system seems fine, other games works fine, comms is fine, internet is fine, Netflix/amazon prime. But the game refuses to load. Launcher half the time get stuck in a 1/2 loaded state and you have to kill it, or the launcer finally loads and says off line, on the 10th or so launch you can log in. But when the game starts about 1/2 the time it gets "connection lost" the socket was closed, or it takes like 1min of looking at a black screen before getting into the game. And this its like everything is timelapsed,. eveycommand takes 2-10sec to execute market data, undocking etc
Commentus Nolen
School of Applied Knowledge
Caldari State
#9 - 2015-09-08 16:09:00 UTC
Are you all using Cox Communications?
Madeus
Neural Nexus
#10 - 2015-09-08 16:18:17 UTC
I am using cox
Commentus Nolen
School of Applied Knowledge
Caldari State
#11 - 2015-09-08 16:20:59 UTC
Major Way
Center for Advanced Studies
Gallente Federation
#12 - 2015-09-09 23:21:41 UTC
Have been having the black screen just as you al describe, i.e.., on undock, when loading, and eventual in-game freeze. Using Comcast in N. America and don't know if that is related to Cox Communications. I wondered if it is hackers fooling. Anyone try reinstalling everything?
Phase Three
Risk Breakers
SONS of BANE
#13 - 2015-09-12 23:25:55 UTC
Same here damn