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Dev blog: Feedback on the new Overview Brackets

First post First post
Author
GankYou
9B30FF Labs
#81 - 2015-06-18 23:13:18 UTC  |  Edited by: GankYou
Senarian Tyme
Serenity Rising LLC
Controlled Chaos
#82 - 2015-06-18 23:22:48 UTC
I was happily surprised to see the devblog be posted today, as I figured CCP would just post it as they ran out the door Fri.


...then I read the devblog.

I have since adjusted my recommendation for how to redress the situation

If you really want to make amends you need to:
1. Swallow your pride (reinsert after each following step)
2. Formally reprimand CCP Surge for intentionally further antagonizing the player base <- New
3. Admit the idea was well intended but horribly implemented.
4. Admit you were wrong to ignore test server feedback.
5. Admit you were wrong to force a knowingly broken (ie defective) product onto paying customers.
6. Admit you were wrong to ignore feedback after the release.
7. Admit you were wrong to be so slow in any form of response even after you finally realized there was an issue.
8. Admit you are wrong to try to continue to force us down this path with a long and drawn out incremental minor fix and twitch approach.
9. And to prove you are sincere: Refund players for the broken time they got tricked into funding for your failed and knowingly broken beta test (i.e. the # of days from the time accounts were canceled until the accounts finally expired. or at the very least give them that many days back onto their accounts after you eventually fix this issue.)

Seriously if this is the best CCP can muster after this long, ...words fail me.
Cleanse Serce
Lonesome Capsuleer
#83 - 2015-06-18 23:32:06 UTC  |  Edited by: Cleanse Serce
Natya Mebelle wrote:
You are reading a different devblog than I do.
Then again, I have not see you post a SINGLE time in the other topic. All 90 pages of it. You have clearly missed the detailed feedback objective feedback that was forwarded to CCP. You have also clearly missed the amount of feedback on the sisi topic regarding the icons. You also pretty much ignore the positive things FROM the same people who heavily criticized the new icon set. And you... well. It seems you're not actually understanding a single thing about this entire fiasco?


I've read your feedback post, and i'm agree with some part of it.
I was just talking to people that don't want to improve the actual icone set but to come back in time.

CCP won't go back, deal with it.
New icones are great, they just need improvements.

And as somebody suggested to CCP to "Swallow their pride", I suggest you swallow yours.
(yours = all of the haters, not just you Natya Mebelle)

Some people here are just way too aggressiv and it's not pushing the Devs to do anything to make haters' life better at all.

Make suggestions.
Be constructive.
Stay polite.

And if the Devs won't answer, just repeat.
Dangeresque Too
Pistols for Pandas
#84 - 2015-06-18 23:35:10 UTC  |  Edited by: Dangeresque Too
Thanks for again not admitting failure on your original design or the terribad implementation plan...

Quote:
This began with the most high-level separations, for which we assigned a basic shape profile:
Ships (Triangular) - Can move, are manmade.
Structures (Rectangular) - Are immobile, are manmade.
Celestial Bodies (Circular) - Are immobile (technically speaking), were birthed in the big bang.
Except you didn't really stick to the fundamentals of this concept. There are numerous examples of icons that bridge at least 2 of these shapes at the same time, Cruisers for example, are half triangle, half square. The new stargate is just a slightly rounded square. POCOs are structures but have a diamond shape, carriers also have a diamond shape, as do some arrays too.

Quote:
Improving player’s situational awareness and reaction times in combat.
This is not done by making icons more complicated with more information. Redundant information at that. The definition of a good icon set is simplicity. Why not just add role and race and weapon/mod bonus to the icon and remove the Type column all together?

Quote:
A clearer system for identifying different objects in space.
To use your very example against you, a Curse is of greater concern than an Osprey, they represent wholly different tactical scenarios, yet both had the same icon under the new system. Now I'm not asking for even more granularity, but if your reason for increasing the number of icons that need to be committed to memory was due to tactical differences, you failed miserably. Again, clearer systems generally evolve around being more simple, not more complex. Keep It Simple.

Quote:
Unifying the iconography with the ship tree in ISIS.
And what are the real numbers for ISIS utilization? I personally don't know anyone that has opened it more than once, if at all. Last time I tried to use it I had to close/minimize EVERY other window I had open in game in order to be able to see everything that was remotely close to an edge. You always cite note needing to change stuff because only a minority of the playerbase is affected, how about in this case?

Quote:
Catering to several years of feedback telling us the old bracket system, separating ships only by size categories, was not as useful as it could be.
Instead we now have 5 separate frigate hull icons, 12 different container icons, and how many icons that used to be something else? You still have VERY close ties between a Cruiser and a Dread, the only functional difference being the couple of pixels sticking off the bottom.

And what was wrong with the old Stargate icon? It was 100x better than the scrunched/squarish pacman. Actually, pretty much half the icons could be substituted into a handful of old atari games and nobody would know the difference... The new icons can very nearly all be closely matched up with easily recognizable items from pacman, space invaders, and even mario (industrial ships look like mushrooms etc). Hire a real icon designer and not one of your artists who doesn't actively play Eve.

You also didn't admit that the implemtation and rollout of the new icons was a bad plan. Disregarding feedback and adding hundreds of new icons into the game (duplicating several but with a new/different function). They should have been changed/released in small iterations to each sub-group of icons over time. Thats like someone taking every single program/shortcut on your PC and renaming them and changing the icon/color, all at the same time, and then expecting you to not suffer any loss of productivity and not need a cheat-sheet.

There are still several things that were never answered:
1) Capsule icon, why change it to be a worse looking version than before?
2) Why do we need 5 frigate icons?
3) Why do we need 12 container icons?
4) Why do we need 8 drone icons (which is much better than the first attempt of 27)?

Just these couple of items in the old system only had 3 icons to remember, but now they have 25!

Since I'm not being paid to do your work and you out right ignored and disregarded ALL of the feedback we gave your for months I'm not doing it anymore, you can figure it out or have to fire more staff when this quarters subscription count drops significantly. You don't listen to players, maybe you will listen to your wallet.
BoodaBooda
Dixon Cox Butte Preservation Society
#85 - 2015-06-18 23:41:59 UTC
Make player ships dashed lines, but keep the same shapes. Just like the old ship brackets.

https://twitter.com/MaxAbsorbency

PAPULA
The Chodak
Void Alliance
#86 - 2015-06-18 23:48:14 UTC  |  Edited by: PAPULA
Cleanse Serce wrote:

CCP won't go back, deal with it.

Then i will not come back to game anymore, deal with it, and no you can't have my stuff, let it dust in stations.
Dangeresque Too
Pistols for Pandas
#87 - 2015-06-18 23:55:43 UTC
Cleanse Serce wrote:
Some people here are just way too aggressiv and it's not pushing the Devs to do anything to make haters' life better at all.

Make suggestions.
Be constructive.
Stay polite.

And if the Devs won't answer, just repeat.
Ok, so before you said that, did you spend countless hours and evenings testing and providing objective feedback or developing improved alternatives over the last several months? And after you spent those many many hours doing CCP's work to have them utterly ignore it and release with full abandon only to say you were wrong?
Dangeresque Too
Pistols for Pandas
#88 - 2015-06-18 23:58:25 UTC  |  Edited by: Dangeresque Too
PAPULA wrote:
Cleanse Serce wrote:

CCP won't go back, deal with it.

Then i will not come back to game anymore, deal with it, and no you can't have my stuff, let it dust in stations.
Yuppers, 3 accounts here that aren't renewing and expire within a month... and I'm keeping my hundreds of billions to make quite a dust bunny farm as well, maybe eventually I'll have dust dragons... Maybe we can coordinate stations so our dust farms can hang out?
Cleanse Serce
Lonesome Capsuleer
#89 - 2015-06-19 00:01:04 UTC  |  Edited by: Cleanse Serce
Dangeresque Too wrote:
Ok, so before you said that, did you spend countless hours and evenings testing and providing objective feedback or developing improved alternatives over the last several months? And after you spent those many many hours doing CCP's work to have them utterly ignore it and release with full abandon only to say you were wrong?


Those guys are developpers this is their job.
They are paid for doing what they do.
They work while you play.

Who are you to even make the statement that your work worth more than theirs ?
Seriously.
Who the hell are you to just say "Nope, your icones are ****, you should do this, that and this."

They've come with a product of a reflexion and time, and you just think that whatever work you did is better ?
You truely believe that whith all what they came up with, they will just come back and redo the icones ?

What the ****.
Wake up spoiled kids.
Wake the hell up.

Improving the current icones : yes.
Goin back in time, or completly re-do the icones : nope.
Advenat Bedala
Facehoof
#90 - 2015-06-19 00:03:10 UTC
CPP if you want to see me still playing
DO NOT FORCE ME TO USE OLD ICONS!!!

also to make icons better
1) filled/empty icons is a bad idea to divide players and NPC. This is nearly invisible and stops you from using internal space of icons.
2) internal space of icons can be used for colormarks. This will solve problem with too many drone icons and will allow to mark different classes of ships. And of course this must be customizable.
3) give them ability to use old icons. I want to use their learning disability aganist them.
PAPULA
The Chodak
Void Alliance
#91 - 2015-06-19 00:06:27 UTC  |  Edited by: PAPULA
Cleanse Serce wrote:
Those guys are developpers this is their job.
They are paid for doing what they do.

They do stuff that is not important at all and confuses people.
Old icons were perfect and there was no need for new icons, but hey they have to do something because they're payed to do something, even if it means doing stuff that is not important at all just so they can say hey look we did something.

But yea new icons look terrible and people don't like it, but still they will ignore all the feedback and say we did something.

Dangeresque Too wrote:
Yuppers, 3 accounts here that aren't renewing and expire within a month

Same here, 3 accounts.

Iroquoiss Pliskin wrote:
Why? We'll never know.

Because they can/must do something, otherwise it's too boring.

Iroquoiss Pliskin wrote:

Colour in today's EVE UI, ya think? Blink

https://forums.eveonline.com/default.aspx?g=posts&t=393625&p=4

Old Neocom vs New Neocom - http://i.imgur.com/04VVcpJ.png

Old Neocom was much better, 3D, more colors.
New Neocom has 1 color because we all have huge displays with 1 color.
Iroquoiss Pliskin
9B30FF Labs
#92 - 2015-06-19 00:06:56 UTC
Advenat Bedala wrote:

2) internal space of icons can be used for colormarks. This will solve problem with too many drone icons and will allow to mark different classes of ships. And of course this must be customizable.


Colour in today's EVE UI, ya think? Blink

https://forums.eveonline.com/default.aspx?g=posts&t=393625&p=4

Old Neocom vs New Neocom - http://i.imgur.com/04VVcpJ.png

Why? We'll never know.
Cleanse Serce
Lonesome Capsuleer
#93 - 2015-06-19 00:12:26 UTC
PAPULA wrote:
They do stuff that is not important at all and confuses people.
Old icons were perfect and there was no need for new icons, but hey they have to do something because they're payed to do something, even if it means doing stuff that is not important at all just so they can say hey look we did something.

But yea new icons look terrible and people don't like it, but still they will ignore all the feedback and say we did something.


The only thing that confuses ME for now is the lack of adaptability of some people.
This is truely pathetic.
And sad to be honest.

Tell me that the new icones are not scaling right, that they are to simlar to one another, that they are small, too big, too thick, i would listen to your argument.

Tell me that the new icones are useless, ugly, wierd, not the shape i would want, i wouldn't listen to them, and i would ignore them.

See the subtle difference ?
Or just like you can't adapt, you can't understand ?
PAPULA
The Chodak
Void Alliance
#94 - 2015-06-19 00:14:34 UTC
Cleanse Serce wrote:
The only thing that confuses ME for now is the lack of adaptability of some people.

Yea, and npc looks almost the same as a player, very adaptable.
Vol Arm'OOO
Central Co-Prosperity Union
#95 - 2015-06-19 00:15:34 UTC
CCP Phantom wrote:
With the Carnyx release on June 2nd we got a set of competely new icons in space and in the overview. Such a large change naturally has raised the attention of many players and we have received a lot of feedback raising questions and pointing to some issues (for example with UI scaling and difficulties differentiating between NPCs and players).

Please read the blog Feedback on the new Overview Brackets by CCP Surge to learn more about the design and goals behind those new icons and the road ahead!

As always, your constructive feedback is most welcome and helpful. Thank you!



Basically the blog is a big fu to the players. Here, eat our halfassed shitsandwhich and maybe someday we will get around to fixing it. And if you have trouble seeing the icons, differentiating this tiny squiggle from that tiny line, well thats you the player's fault, because you "know" you just cant adapt.

Its simply ccp just give us a switch so that those that want the old classic icons can have them. Then we can get back to playing while you can get back to wondering why your subscription numbers and online concurrent users keep dropping. Maybe, just maybe its because you dont listen to player feedback and you keep putting out half finished nonsense where you are more likely to break stuff that worked rather then fix the stuff that was broken.

I don't play, I just fourm warrior.

Cleanse Serce
Lonesome Capsuleer
#96 - 2015-06-19 00:17:27 UTC
PAPULA wrote:
Cleanse Serce wrote:
The only thing that confuses ME for now is the lack of adaptability of some people.

Yea, and npc looks almost the same as a player, very adaptable.


That is one better argument Sir, congratulation.

I'm aggree with this, the inside filled should have more opacity.


Anyhow, who the fruck even has NPCs displayed on his Overview ?

Vol Arm'OOO
Central Co-Prosperity Union
#97 - 2015-06-19 00:24:45 UTC  |  Edited by: Vol Arm'OOO
Cleanse Serce wrote:
Dangeresque Too wrote:
Ok, so before you said that, did you spend countless hours and evenings testing and providing objective feedback or developing improved alternatives over the last several months? And after you spent those many many hours doing CCP's work to have them utterly ignore it and release with full abandon only to say you were wrong?


Those guys are developpers this is their job.
They are paid for doing what they do.
They work while you play.

Who are you to even make the statement that your work worth more than theirs ?
Seriously.
Who the hell are you to just say "Nope, your icones are ****, you should do this, that and this."

They've come with a product of a reflexion and time, and you just think that whatever work you did is better ?
You truely believe that whith all what they came up with, they will just come back and redo the icones ?

What the ****.
Wake up spoiled kids.
Wake the hell up.

Improving the current icones : yes.
Goin back in time, or completly re-do the icones : nope.


Im sorry but the current icons cant be improved. Icons by their very nature are supposed to be useful at a glance. Any decent icon system, is simple by design. To avoid information overload, you want a limited number of icons that only convey important information. CCP has decided to slap icons on everything ("oh here's a rock, and over there is a bigger rock," "rookie ships are frigs, but they are special so lets give them there own icon," "and how about drones, lets give each and every drone its own little icon, they so small no one but us will know the difference, it will be our little joke") and in their wisdom have decided to make it so that they are tiny and all basically similar to each other. The important information is lost is a sea of clutter. On the other hand, the old icons worked almost perfectly, giving you the exact information you needed to fly well - relative ship size, whether the ship was friend/foe, and npc or player. And get off your fanboi highhorse. CCP screwed the pooch on this one.

I don't play, I just fourm warrior.

Talaris EveningStar
The Torchwood Institute
#98 - 2015-06-19 00:27:33 UTC  |  Edited by: Talaris EveningStar
[:evil:After reading CCP Surge's devblog on the new UI Icons, you've totally won me over.

Oh wait.. No you haven't. Actually, I kinda hate myself for renewing now.

While I'm not against changing UI elements, I am against the terrible, half-assed artistic work put into these.

If I wanted to play an 8-bit arcade game, I'd go pull out the old Nintendo..

They're still crap, no matter how many excuses you make for them. In fact the entire sarcastic, ignorant tone of that article disgusts me as a paying customer. Who am I to judge the artistic work of this game? Oh right.. One of the many people that pay your damned salaries. How disgustingly ignorant of you to tell me how I should adapt to your untested, broken, and utterly garbage work.

This may very well be my last month playing EvE after this ignorant crap, I certainly wish I had seen this ignorant crap before my subscriptions went through and I bought more PLEX. Say goodbye to my hundreds of dollars a month. X

CEO, Fleet Admiral

The Torchwood Institute for Advanced Studies in Systems Research, Cybernetics, and Drifter technologies

Proud member of SERAPH

"There is no good, no evil. There is only The State."

LUMINOUS SPIRIT
Caldari Provisions
Caldari State
#99 - 2015-06-19 00:31:23 UTC
Cleanse Serce wrote:
PAPULA wrote:
Cleanse Serce wrote:
The only thing that confuses ME for now is the lack of adaptability of some people.

Yea, and npc looks almost the same as a player, very adaptable.


That is one better argument Sir, congratulation.

I'm aggree with this, the inside filled should have more opacity.


Anyhow, who the fruck even has NPCs displayed on his Overview ?



Everyone, for one reason or another. You dont want to run into a gate with 5 drifters on it. You dont want to gas and miss sleepers spawning.

And you, good sir, should stop posting and embarrassing yourself further. Go re-read the linked technical analysis, looks like you havent picked up anything from it.
Dangeresque Too
Pistols for Pandas
#100 - 2015-06-19 00:31:34 UTC  |  Edited by: Dangeresque Too
LUMINOUS SPIRIT wrote:
And i strongly suspect that this whole project was started as a make-work thing just to keep someone busy in the first place. it was not needed, it was not asked for, and they could not even deliver, and now whoever approved it is also in the firing line. SHAME.

So of course these guys are fighting tooth and nail for their jobs. Office politics, and to hell with customer satisfaction.

Frankly in company where I work at, people have been fired for smaller fiascos. And there is nothing wrong with this. You deliver, or you leave.
Pretty much this, but it would be nice if CCP came out and said that it wasn't just to keep the artists busy doing something because they couldn't do development work on the many core game issues that have needed so much love for so many years already.

Jafit McJafitson wrote:
The old icons were based on size class... but so are the new ones. They don't indicate tech level or whether its a faction ship. A Sleipnir has the same icon as an Oracle, or a Tengu has the same icon as an Arbitrator.

If ships with vastly different capabilities and roles are represented by the same icons, then the icons are failing to fulfill their stated goals. There wasn't much point in changing them from the old system.
Precisely, but don't let that be taken as a suggestion to add even more complexity and variance to the icons, as that is exactly the opposite of what an icon should be. Less is more.

Its not that I hate the new icons enough to finally quit, its that CCP's handling of this change, and quite a few prior. The straw that broke the camel's back. Every time they 'say' they've learned from disregarding players, they just come out and prove 1 or 2 patches down the line that they really didn't.

The guy that posted the hard numbers from dotlan or where ever it was needs to do another pull so all the non-believers who think CCP isn't killing this game can finally understand.