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Support Ticket MIA

First post
Author
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Yassaviil
Doomheim
#1 - 2015-04-18 06:16:30 UTC
I created a support ticket a few days ago and I haven't received any feedback and it isn't listed under the "my tickets" section on the help and support page. I admit, it is possible I didn't click the character portrait before submitting the ticket but it did submit and generated a ticket number.

Should I wait longer or create a new ticket?

Thanks in advance for any help!
ISD Dorrim Barstorlode
ISD Community Communications Liaisons
ISD Alliance
#2 - 2015-04-18 06:47:53 UTC
If you created a ticket, it WILL be answered. Just be patient. Big smile

ISD Dorrim Barstorlode

Senior Lead

Community Communication Liaisons (CCLs)

Interstellar Services Department
flakeys
Doomheim
#3 - 2015-04-18 07:22:11 UTC
Build it and he will come ...

We are all born ignorant, but one must work hard to remain stupid.
Eve Solecist
Shitt Outta Luck - GANKING4GOOD
#4 - 2015-04-18 07:25:39 UTC
When I used the HELP CENTER it didn't show mine either.

There is no link in the HELP CENTER itself ...
... and there was no mentioning of it under My Tickets.

ISD Ezwal said he forwarded the information ...
... but I guess nothing came out of it.

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