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Plex Purchase Difficulty

Author
Simon Nardieu
Doomheim
#1 - 2015-04-17 18:52:15 UTC
I bought plex an hour ago and it still hasn't gone into my account. I've checked on the eve site, and the transaction did go through. I've been typing Alt Y the whole time, but nothing.

Is this normal?
Eve Solecist
Shitt Outta Luck - GANKING4GOOD
#2 - 2015-04-17 18:55:54 UTC
Yes, it is. :)
  • All incoming connection attempts are being blocked. If you want to speak to me you will find me either in Hek local, you can create a contract or make a thread about it in General Discussions. I will call you back. -
Simon Nardieu
Doomheim
#3 - 2015-04-17 18:58:09 UTC
Thanks.
Eve Solecist
Shitt Outta Luck - GANKING4GOOD
#4 - 2015-04-17 18:59:48 UTC
Always. :)
  • All incoming connection attempts are being blocked. If you want to speak to me you will find me either in Hek local, you can create a contract or make a thread about it in General Discussions. I will call you back. -
Freya Sertan
Doomheim
#5 - 2015-04-17 19:12:07 UTC
Simon Nardieu wrote:
I bought plex an hour ago and it still hasn't gone into my account. I've checked on the eve site, and the transaction did go through. I've been typing Alt Y the whole time, but nothing.

Is this normal?


Can take a couple of hours. I've found it takes a bit more time to get it from CCP directly than buying a PLEX on Steam. /shrug

New Eden isn't nice. It isn't friendly. It isn't very hospitiable. Good thing there are people here to shoot in the face.

Want to make New Eden a nice place? Try this out.

Unsuccessful At Everything
The Troll Bridge
#6 - 2015-04-17 19:18:54 UTC
Ive had PLEX show up immeadiately, and Ive had it show up almost 2 hours later. Sometimes its just a roll of the dice.




Since the cessation of their usefulness is imminent, may I appropriate your belongings?

Tiddle Jr
MOONFIRE SERVICE PROVIDER
#7 - 2015-04-17 23:01:20 UTC
Too many customers of a PLEX shop, EveEx post service in trouble...

Just wait a lil bit more.

"The message is that there are known knowns. There are things we know that we know. There are known unknowns. That is to say there are things that we now know we don't know. But there are also unknown unknowns. There are things we don't know" - CCP

Eve Solecist
Shitt Outta Luck - GANKING4GOOD
#8 - 2015-04-18 00:14:40 UTC
It would be really mean if he didn't tell us when it worked.
  • All incoming connection attempts are being blocked. If you want to speak to me you will find me either in Hek local, you can create a contract or make a thread about it in General Discussions. I will call you back. -
Simon Nardieu
Doomheim
#9 - 2015-04-18 04:39:39 UTC
Yes, it would. But I've gone to bed, woken up again and nothing...
Tiddle Jr
MOONFIRE SERVICE PROVIDER
#10 - 2015-04-18 05:03:13 UTC
Simon Nardieu wrote:
Yes, it would. But I've gone to bed, woken up again and nothing...


Submit pettion

"The message is that there are known knowns. There are things we know that we know. There are known unknowns. That is to say there are things that we now know we don't know. But there are also unknown unknowns. There are things we don't know" - CCP

Scipio Artelius
Weaponised Vegemite
Flying Dangerous
#11 - 2015-04-18 05:06:19 UTC
Simon Nardieu wrote:
Yes, it would. But I've gone to bed, woken up again and nothing...

So it's not in your redeeming system?

If not, definitely petition.
Simon Nardieu
Doomheim
#12 - 2015-04-18 05:56:04 UTC
Done.
Eve Solecist
Shitt Outta Luck - GANKING4GOOD
#13 - 2015-04-18 07:45:34 UTC
I have included you into my prayers to the almighty Bob!

He will help those involved bringing your Pilot's License to you.
  • All incoming connection attempts are being blocked. If you want to speak to me you will find me either in Hek local, you can create a contract or make a thread about it in General Discussions. I will call you back. -
Simon Nardieu
Doomheim
#14 - 2015-04-18 12:05:30 UTC
Thanks for the help so far. I've not received feedback on my ticket, but I'm sure it won't be too long.
Simon Nardieu
Doomheim
#15 - 2015-04-20 15:45:44 UTC
Got it after 2.5 days. Thanks.
Joia Crenca
Science and Trade Institute
Caldari State
#16 - 2015-04-20 21:06:46 UTC
Glad you finally got it! I'm plexing soon, so I'll have to keep this in mind.
Liafcipe9000
Critically Preposterous
#17 - 2015-04-21 13:34:54 UTC
Eve Solecist wrote:
I have included you into my prayers to the almighty Bob!

He will help those involved bringing your Pilot's License to you.

maybe the shuttle used to deliver the plex got ganked.