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SCYLLA - Download On Demand Issues

First post
Author
Shade Alidiana
PROSPERO Corporation
#161 - 2015-03-25 17:54:43 UTC
So I'm asking again: if I install a new launcher, can I continue migrating the old stuff? I'm waiting for a reply since my previous post
Zmaster BloodLust
BloodLust Enterprises
Amarr Locals Alliance.
#162 - 2015-03-25 19:15:55 UTC
I'm going to be very honest... and I'm afraid It may seem like I'm flaming or complaining, and for that I am sorry!

After doing the Initial instal of the new system I loged ingame using the exefile like I always do and everything worked fine... After I checked the game was fine I cleared my cache like I always do after an Expansion/release whatever you guys want to call it nowadays... and my surprise when starting the game using the launcher it started Downloading 7GB of files!
I'v read the forums and tried several times restarting the launcher like it was said by the DEV's... but still every time the launcher keeps downloading those 7GB!

I am now hoping that this was because of the fact I cleared my cache and when its done I can play the game again!

Now on a personal note...
I do understand that we need to "Go with the time" and many DEV's play Diablo3.. and if they can have an "Active Download" while playing the game thing so can we... BUT LETS BE FREAKING HONEST HERE!!

Do not break what's not broken... we have used the old download system for so many years and even after you released the launcher we kept on using the exefile, the old way... Why?? simple... because it works... again lets not fix whats not broken!

With this I also know nothing that I have said makes a diference and this is just a rant by some random dude on the internet that matters nothing! Once a patch is released that's it theres no turning back...


So Keep up with the good work and cya in space!


Regards, Z
Mardock Deum
The Random Tangent
#163 - 2015-03-25 20:53:39 UTC
hey CCP. it was actually quicker for me to remove eve and then re download the program. i kept getting an error when trying merge the files. thanks for the help from support tickets. your support team definitely should get a raise.
Bammari Spazedust
Sebiestor Tribe
Minmatar Republic
#164 - 2015-03-25 21:10:05 UTC
CCP Atropos wrote:
Bammari Spazedust wrote:
When I start the launcher, it keeps putting me into offline mode. My internet access is fine, all web sites and browsers work fine. I tried rebooting the comp, reloading the launcher, and reconnecting to the internet many times. Any ideas?

Can you show me a screenshot or logfile from your EVE Launcher?



How would I go about doing this?
Hildebrandt Koeppl
Hybrid Flare
#165 - 2015-03-25 22:21:38 UTC
Fired up my linux box and was able tostart the launcher without any problems, it fetched the current patches and was done within the expexted timeframe. no issues whatsoever. In the end the launcher worked much better under linux than under Windows 7.
keep up the good inofficial linux support.

opensuse 13.2 64 bit,
q4wine-1.1+r2-2.1.9.x86_64
wine-1.7.38-413.1.x86_64
wine-gecko-2.36-47.1.noarch
wine-mono-4.5.6-2.1.noarch
wine-32bit-1.7.38-413.1.x86_64
wine-mp3-1.1.39-13.2.i586
q4wine-lang-1.1+r2-2.1.9.noarch
Hard1234
Hard1234's industries.
#166 - 2015-03-25 22:48:19 UTC
I dont know if devs still read this thread but I notice a problem.

This character lost all but one skills in planet managment skill tree. He did have 6 planet managment skills read to level 4 and one to level 3.

If somene can help me please. I dont want my char. have to train them again.
pierre arthos
V0LTA
WE FORM V0LTA
#167 - 2015-03-25 22:53:37 UTC
Anyone else finding it way, way slower to get in game from the point of putting in the password to grid loading? Feels like a couple of minutes, switching toons is a right ball ache now :-(
KIller Wabbit
MEME Thoughts
#168 - 2015-03-25 23:39:40 UTC
Hard1234 wrote:
I dont know if devs still read this thread but I notice a problem.

This character lost all but one skills in planet managment skill tree. He did have 6 planet managment skills read to level 4 and one to level 3.

If somene can help me please. I dont want my char. have to train them again.


You should file a petition (F12 in game) for that. That info is not kept client side so it has to be a bug in the server DB.

KIller Wabbit
MEME Thoughts
#169 - 2015-03-25 23:43:35 UTC
pierre arthos wrote:
Anyone else finding it way, way slower to get in game from the point of putting in the password to grid loading? Feels like a couple of minutes, switching toons is a right ball ache now :-(


For a brand new install, and worse on a low bandwidth connection, this is probably true. Once the install has been running a bit it will not have that delay.

CCP - would leaving an account logged in over night result in the full install being completed or would the account only download a new graphics resource when it is encountered? If not, there should be a AFK idle timer that kicks off a "filling" in download routine.



CCP Snorlax
C C P
C C P Alliance
#170 - 2015-03-25 23:51:59 UTC
KIller Wabbit wrote:
pierre arthos wrote:
Anyone else finding it way, way slower to get in game from the point of putting in the password to grid loading? Feels like a couple of minutes, switching toons is a right ball ache now :-(


For a brand new install, and worse on a low bandwidth connection, this is probably true. Once the install has been running a bit it will not have that delay.

CCP - would leaving an account logged in over night result in the full install being completed or would the account only download a new graphics resource when it is encountered? If not, there should be a AFK idle timer that kicks off a "filling" in download routine.




There is a setting in the launcher for downloading everything. Restart the launcher after changing it, then leave it running to fetch those files.

CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax - http://ccpsnorlax.blogspot.is/

TheSmokingHertog
Julia's Interstellar Trade Emperium
#171 - 2015-03-26 00:26:28 UTC
The download came through ok, I did use the normal launcher, but did not log in.

Now I am back @ pc, rebooted, started launcher, no connection. (shows offline), ran repair tool, no difference, ran from bin, no problem to be had.

"Dogma is kind of like quantum physics, observing the dogma state will change it." ~ CCP Prism X

"Schrödinger's Missile. I dig it." ~ Makari Aeron

-= "Brain in a Box on Singularity" - April 2015 =-

TheSmokingHertog
Julia's Interstellar Trade Emperium
#172 - 2015-03-26 00:30:58 UTC
CCP Atropos wrote:
Touchie Mc TwiddleHands wrote:
For those experiencing issues with the launcher not loading properly, or getting no connection to content servers: I found a workaround, but it is RISKY.

Again, you have been warned, if you are unlucky or make a mistake, it may force you to redownload parts of or the ENTIRE SHARED CACHE (~13GB).

Anyway, here we go:

1) run repair.exe (located in your eve directory)
2) let it update itself etc.
3) watch the log closely as it runs, at first it will check/patch the basic client files aswell as the launcher
4) wait until it repaired your launcher, after this it will start scanning the rest of your client files and eventually start deleting your shared cache - ABORT and exit the repair tool as soon as the launcher has been patched!
5) run your launcher, it should now connect and patch properly (do it in admin mode just in case)


Don't blame me if it kills your shared cache anyway, but it did work for me and others on mutiple clients and PCs that had issues. Simply copying the launcher files from a functional client did not help however.

I would strongly urge you not to do this, and instead simply install the EVE Launcher from this link: http://cdn1.eveonline.com/EveOnlineLauncher/release/EVEOnlineLauncher_2_2_871481.exe

Running the EVE Repair Tool before you've migrated any assets to the shared cache will simply delete them leaving you no alternative but to redownload them all.


Ran this link, it worked, needed this before, can we have a reinstall link in the offline launcher please? Since I used it twice now, I would like to use it direct from launcher nxt time.

"Dogma is kind of like quantum physics, observing the dogma state will change it." ~ CCP Prism X

"Schrödinger's Missile. I dig it." ~ Makari Aeron

-= "Brain in a Box on Singularity" - April 2015 =-

NiteNinja
Doomheim
#173 - 2015-03-26 02:53:08 UTC  |  Edited by: NiteNinja
I've had nothing but problems with this "Download on Demand" thing.

First, the migrating tool corrupted all my resource files, and the repair tool deleted them.

After, I killed exefile.exe so many times, because now it takes a sold 2 minutes to even load the game, so I thought it froze up. Mind you, I'm loading EVE off a SSD on a computer with fairly recent hardware (AMD A-10 5750K, AMD Radeon HD 8970, 280gb SSD, 16gb 2133mhz RAM, etc) and it still crawls when loading even the login screen.

So now I'm playing on full download on Demand, and the game is virtually unplayable at this point. I have a permanent "Resource Loading" circle above my clock for the past 2 days, and it doesn't seem to "remember" where I've been. I've jumped from one system, spent the half hour loading things, and then jumped back, and its loading everything again, and heavens forbid I use a jump drive, the client pretty much freezes and I'm left stranded at the endpoint with no controls until things load.

The inability for the cache to rememer things is really prominent in starbases. As I've loaded my POS over and over again.
PVP is virtually unplayable, as my first encounter, I didn't see a single shot fired, and didn't know what was going on until my target exploded. THEN the cache caught up and spooled and rendered everything at once. Which then caused a serious loop when jumping between systems when the "tunnel" animation going from stargate to stargate wouldn't end. Docking at the nearest station (changing session) did fix this, but in the meantime I had nothing, no overview, no dScan, nothing, just had to guess where I was going.

And when starting, it took over an hour just to load the GUI and HUD, and another to load all the items in my inventory. Station enviromnent still doesn't load correctly (just renders black with the lights), and overall just buggy.

Mind you, I've been on decent net lately, I normally am on 4G LTE, and was also on decent 2 meg internet, but this is just rediculous. I can't imagine playing when I'm in a reception area that gets Edge (128kb/s) or GPSM (56k).

I thought this was going to be an option, not something we're forced into. Now EVE is virtually unplayable for me, which I figured as much going into it. There is much less stuff to render in Diablo 3 and other DoD game, EVE is massive.

I've had many friends with similar issues on landline T1 and fiber connections, so I know its not just my internet.

I guess just like Obamacare... "If you like your client, you can keep your client" ...
KIller Wabbit
MEME Thoughts
#174 - 2015-03-26 03:19:11 UTC
CCP Snorlax wrote:
KIller Wabbit wrote:
pierre arthos wrote:
Anyone else finding it way, way slower to get in game from the point of putting in the password to grid loading? Feels like a couple of minutes, switching toons is a right ball ache now :-(


For a brand new install, and worse on a low bandwidth connection, this is probably true. Once the install has been running a bit it will not have that delay.

CCP - would leaving an account logged in over night result in the full install being completed or would the account only download a new graphics resource when it is encountered? If not, there should be a AFK idle timer that kicks off a "filling" in download routine.




There is a setting in the launcher for downloading everything. Restart the launcher after changing it, then leave it running to fetch those files.



I know that. But let's say I want to do a "low impact download", just sipping the install across, instead of DoD's micro-bursts or the full bore, racing EVERYTHING AT ONCE mode. Is it possible?
TheSmokingHertog
Julia's Interstellar Trade Emperium
#175 - 2015-03-26 03:32:33 UTC  |  Edited by: TheSmokingHertog
And now this and the launcher icon on my Start Bar did no longer work. With PASTEBIN. - Did run repair tool, now updating on the Launcher again.

"Dogma is kind of like quantum physics, observing the dogma state will change it." ~ CCP Prism X

"Schrödinger's Missile. I dig it." ~ Makari Aeron

-= "Brain in a Box on Singularity" - April 2015 =-

istepne
Sebiestor Tribe
Minmatar Republic
#176 - 2015-03-26 03:41:42 UTC  |  Edited by: istepne
I uninstalled and cleared all cache of EVE and tried to install trough offline installer..
After several setup attemps, always got at the end of the setup process, this message below:

"A file that is required cannot be installed because the cabinet file ...eveonline_871030_1.cab has an invalid signature. This may indicate that the cabinet file is corrupt."

After clicking "ok" than the setup was rolling back!

Now to question: I downloaded this "corrupt" file with "orbitdownloader" twice... it's size approx. 1,81 GB ..Total of cab files are approx. over 7 GBs.
Cause of my location, I'm connecting with 3G and don't have unlimited bandwith or high download speeds and will not want waist more Gigs.. What can I do? Is any obligation of Virus or Firewall setting ?

I have also other offline installer packages from the past who passed setup process before DOD.. for example version of 862956. But now, after setup of these cab files, the new launcher does not react and stays by update still.

After install of the ver. 862956 cab files, tried to launch with the file below.. Surprising it was working.. Big smileBig smileBig smile
http://cdn1.eveonline.com/EveOnlineLauncher/release/EVEOnlineLauncher_2_2_871481.exe
H1de0
Itsukame-Zainou Hyperspatial Inquiries Ltd.
Arataka Research Consortium
#177 - 2015-03-26 07:14:02 UTC
CCP Snorlax wrote:
There is a setting in the launcher for downloading everything. Restart the launcher after changing it, then leave it running to fetch those files.


Although I did not notice any problems inside the game itself aside from longer loading times between sessions (downloading), when I tried to enable full resource download and hit save, nothing happened. Rebooting the client did not help unfortunately.


(well.. one minor glitch - when entering station quarters for the first time the textures on my char looked 16bit-ish:P.. but after re-entering it was OK)

Decrypting the Sleeper cache..

Droidyk
Maniacal Miners INC
Exxitium
#178 - 2015-03-26 08:15:14 UTC  |  Edited by: Droidyk
NiteNinja wrote:
I've had nothing but problems with this "Download on Demand" thing.

First, the migrating tool corrupted all my resource files, and the repair tool deleted them.

After, I killed exefile.exe so many times, because now it takes a sold 2 minutes to even load the game, so I thought it froze up. Mind you, I'm loading EVE off a SSD on a computer with fairly recent hardware (AMD A-10 5750K, AMD Radeon HD 8970, 280gb SSD, 16gb 2133mhz RAM, etc) and it still crawls when loading even the login screen.

So now I'm playing on full download on Demand, and the game is virtually unplayable at this point. I have a permanent "Resource Loading" circle above my clock for the past 2 days, and it doesn't seem to "remember" where I've been. I've jumped from one system, spent the half hour loading things, and then jumped back, and its loading everything again, and heavens forbid I use a jump drive, the client pretty much freezes and I'm left stranded at the endpoint with no controls until things load.

The inability for the cache to rememer things is really prominent in starbases. As I've loaded my POS over and over again.
PVP is virtually unplayable, as my first encounter, I didn't see a single shot fired, and didn't know what was going on until my target exploded. THEN the cache caught up and spooled and rendered everything at once. Which then caused a serious loop when jumping between systems when the "tunnel" animation going from stargate to stargate wouldn't end. Docking at the nearest station (changing session) did fix this, but in the meantime I had nothing, no overview, no dScan, nothing, just had to guess where I was going.

And when starting, it took over an hour just to load the GUI and HUD, and another to load all the items in my inventory. Station enviromnent still doesn't load correctly (just renders black with the lights), and overall just buggy.

Mind you, I've been on decent net lately, I normally am on 4G LTE, and was also on decent 2 meg internet, but this is just rediculous. I can't imagine playing when I'm in a reception area that gets Edge (128kb/s) or GPSM (56k).

I thought this was going to be an option, not something we're forced into. Now EVE is virtually unplayable for me, which I figured as much going into it. There is much less stuff to render in Diablo 3 and other DoD game, EVE is massive.

I've had many friends with similar issues on landline T1 and fiber connections, so I know its not just my internet.

I guess just like Obamacare... "If you like your client, you can keep your client" ...


+1 Pretty much same thing for me. Every freeze I get is connected to that loading circle that appears constantly, wherever or whatever I do, mostly in space it happens frequently, when loading circle appears. Never had anything similar before in any game, always running high settings very smoothly. The game is simply unplayable after patch. (And I do have download all resources in advance turned on from start)

Edit: there is also thread in Issues and Workarounds with a lots of people having the same issues since Scylla.
CCP Snorlax
C C P
C C P Alliance
#179 - 2015-03-26 09:42:49 UTC
KIller Wabbit wrote:
CCP Snorlax wrote:
KIller Wabbit wrote:
pierre arthos wrote:
Anyone else finding it way, way slower to get in game from the point of putting in the password to grid loading? Feels like a couple of minutes, switching toons is a right ball ache now :-(


For a brand new install, and worse on a low bandwidth connection, this is probably true. Once the install has been running a bit it will not have that delay.

CCP - would leaving an account logged in over night result in the full install being completed or would the account only download a new graphics resource when it is encountered? If not, there should be a AFK idle timer that kicks off a "filling" in download routine.




There is a setting in the launcher for downloading everything. Restart the launcher after changing it, then leave it running to fetch those files.



I know that. But let's say I want to do a "low impact download", just sipping the install across, instead of DoD's micro-bursts or the full bore, racing EVERYTHING AT ONCE mode. Is it possible?

At the moment, no - there are discussions going on changing the launcher to allow you to play while it´s downloading everything. That would get you more or less the behavior you describe.

Thank you for your feedback - our goal is to improve your game play experience, and feedback such as this is very important.

CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax - http://ccpsnorlax.blogspot.is/

John WarpingSlow
#180 - 2015-03-26 11:03:42 UTC  |  Edited by: John WarpingSlow
CCP Atropos wrote:

CCP Bartender pointed me towards I-Blocklist which he uses with peerblocker and informed me that they have user-collated lists of IP ranges for popular products, services and companies. A quick search lists Highwinds and some ranges that might be of use, although I can't validate their veracity or accuracy I'm afraid.

Edit: and the link to help: https://www.iblocklist.com/search.php?string=highwinds


Nice little site, my thanks to both you and CCP Bartender. Smile