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SCYLLA - General Issues

First post
Author
CCP Snorlax
C C P
C C P Alliance
#161 - 2015-03-26 16:19:19 UTC
ClearOfFear wrote:
Re-posting this from DoD thread as it got left behind and I'm not sure it belonged there.

ClearOfFear wrote:
CCP Habakuk wrote:
ClearOfFear wrote:
Hi!

I noticed on the Sisi client after it was changed to download on demand that when i made a session change ingame like jumping a gate or undocking from station that the client halts for 2-3 secs.

I never got around to reporting it and forgot about it until i patched my tq client today and the issue was introduced on tq as well.

Now, when jumping gates its not that big of an issue as you end up cloaked after jumping but undocking from a station leaves your ship in space while the client hangs and takes away the seconds you may need to get away from station before someone targets you.

I cannot find any other posts about this but I know other players have noticed it as well.

o/


Were you able to reproduce this within the last few days or today on Tranquility? There was indeed a short freeze during session changes on Singularity, which was unrelated to Download on Demand. This freeze should have been fixed about 12 days ago and I am no longer able to reproduce it.


Hmm....I actually don't seem to be able to reproduce the issue anymore. I definetly noticed it on TQ right after i had patched my client today and an old corpmate of mine also noticed it. Maybe it was just something that needed to be cached for the first time?



Ok, I have now experienced it again on 2 toons/clients on tq but its not every time I jump or undock, just sometimes.

If you encounter this again, please file a bug report from in-game as soon as you can - the logs included in the bug report may give us some clues.

CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax - http://ccpsnorlax.blogspot.is/

290xanaots
NexaVast VoidWorks
#162 - 2015-03-26 18:02:21 UTC
CCP Snorlax wrote:
ClearOfFear wrote:
Re-posting this from DoD thread as it got left behind and I'm not sure it belonged there.

ClearOfFear wrote:
CCP Habakuk wrote:
ClearOfFear wrote:
Hi!

I noticed on the Sisi client after it was changed to download on demand that when i made a session change ingame like jumping a gate or undocking from station that the client halts for 2-3 secs.

I never got around to reporting it and forgot about it until i patched my tq client today and the issue was introduced on tq as well.

Now, when jumping gates its not that big of an issue as you end up cloaked after jumping but undocking from a station leaves your ship in space while the client hangs and takes away the seconds you may need to get away from station before someone targets you.

I cannot find any other posts about this but I know other players have noticed it as well.

o/


Were you able to reproduce this within the last few days or today on Tranquility? There was indeed a short freeze during session changes on Singularity, which was unrelated to Download on Demand. This freeze should have been fixed about 12 days ago and I am no longer able to reproduce it.


Hmm....I actually don't seem to be able to reproduce the issue anymore. I definetly noticed it on TQ right after i had patched my client today and an old corpmate of mine also noticed it. Maybe it was just something that needed to be cached for the first time?



Ok, I have now experienced it again on 2 toons/clients on tq but its not every time I jump or undock, just sometimes.

If you encounter this again, please file a bug report from in-game as soon as you can - the logs included in the bug report may give us some clues.


I'm having this issue as well with hangs and texture pop-in taking anywhere up to 15 seconds. I've been in contact with GM Karidor about it. A full clean reinstall via the offline launcher seems to have fixed it for now, but I expect issues once I begin to rely on DoD to patch again.

Is there really no way to bypass DoD entirely (besides a clean reinstall, maybe)? This seems to be what Karidor is telling me. What?
Crash Lander
Imperial Academy
Amarr Empire
#163 - 2015-03-26 18:42:22 UTC  |  Edited by: Crash Lander
CCP Snorlax wrote:

If you encounter this again, please file a bug report from in-game as soon as you can - the logs included in the bug report may give us some clues.


I can 100% reliably reproduce this. One of my two characters takes a good 10 seconds to undock/dock/jump between systems.

It is NOT DoD related. and It is NOT isolated to session changes. Once the client goes into the "lagged" stage even chat messages are affected.

Edit: bug report filed.
Jake Rivers
New Planetary Order
#164 - 2015-03-26 20:50:16 UTC
Jared Tobin wrote:
NEW "SCYLLA" ISSUES:

- UI GLITCH: PLANETARY CUSTOMS: Sometimes clicking "TRANSFER" in a Customs Office window will SOMETIMES CLOSE the window immediately, forcing you to re-open it to grab your freshly transferred Planetary Items.

- UI GLITCH: PLANETARY CUSTOMS: Conversely, a Customs Office window will REMAIN OPEN no matter how far away from that planet you travel to within that system.

[


POCO glitch has always been there, it just does not crop up that often, when it happens it closes the window when you click the transfer button.

Can access the POCO from anywhere in the system is intentional so you do not always have to fly up to juggle goods around in a factory or offload a full launch pad.

Jake Rivers
New Planetary Order
#165 - 2015-03-26 21:19:57 UTC
Earlier today I was changing out cap remote armor reps for cap remote shield reps just outside of POS shields (was using another ship's fitting service), everything was fine until I docked up later.

The two mods I had changed over would not unfit, you could offline them, but not remove them. I logged out and back in to see if it would fix and it seemed to, I was able to unfit the two modules, but when I looked in the hangar for them they just vanished. I fitted two more mods in the highs and undocked the carrier only to discover they new mods would not show up on the overview buttons.

I did a petition about this, but posting it here in case it has something to do with the new pos/carrier mechanics.
Maxim Issier
Issier Industrial Services
#166 - 2015-03-27 01:34:18 UTC
Everything worked relatively well yesterday after the patch downloaded and applied. I had the same small issues with graphics wierdness as some of the other posters here. But I could log in and play. Today, I can't even connect to the server for the launcher. I get the offline mode message.

I tried a delete/ re-install and downloading the launcher patch manually as described in this thread. My launcher does show as 871481 version.
Castelo Selva
Forcas armadas
Brave Collective
#167 - 2015-03-27 14:59:56 UTC  |  Edited by: Castelo Selva
Edited: nevermind CCP.. I have friends who help me..
Jeven HouseBenyo
Vanity Thy Name Is
#168 - 2015-03-28 03:15:05 UTC  |  Edited by: Jeven HouseBenyo
posting this over from DoD issues. It'll be the tl;dr version, original over thataways.

After the connection instability earlier this afternoon (state side time) basically Eve has eaten parts of itself and won't let me know where the remains are so I can stitch it back together and play. Thing is, there's over 40 gigs of space taken from multiple Launcher based downloads of updates/patch/etc. but the CCP File is nowhere to be found, no listing of Eve Online on remove programs, and the launcher when I reinstall it (from link that's supposed to be the new and working launcher exe) disappears after the first restart.

I'm in the process of moving all my personal data (music, documents, movies, not game or other software files) over to the external HDD. As no possible link/tool has shown up in the original request for a way to slice and dice the hidden Eve files out of my system yet so I can do a clean install, I'm preparing for a very long weekend of format reinstall update.

Before I load in that disc and the nuclear option starts, haaaaalp??

I'm a computer hardware junkie, software can confuse me, so if there's a possible fix without me wiping 500 gigs and restarting, please if possible have my Hail Mary save in "Software for Dummies" language.

>Jeven

Minny boat flyer, unofficial squeaky wheel.

'Game Ethics and Morality Monitor' I remember promises.

Snark at 11-24/7/365.25. Overshare? Yup.

Yes it's my fault. And if you don't staap it I'll do it again. ;-P

No you can't has my stuffs OR my SPs.

Jarn Skjoldr
Steelforge Heavy Industries
#169 - 2015-03-28 07:34:36 UTC
Horribly annoying stability issues tonight. Logged in my mining fleet to do some weekend ore harvesting only to have one or two of my clients disconnected every five to ten minutes. After the third or fourth time of having to log them back in only to have others drop, I said **** it and logged off. Hopefully you can get Eve stable again, because it's simply not playable in that state.

I'm also having the freezing issue whenever I undock from a station. The screen goes black for about 3 to 5 seconds when I'm initially in space. I hope I never have to exit a station with an enemy sitting outside, because I'll be dead before the client loads.
Lord Zartan
Sphere Industries
#170 - 2015-03-28 12:38:45 UTC
I put this up on another thread, but I am thinking its the wrong one now to get some sort of reply out of CCP about it and it is an issue in my opinion so going to try here

Hi

I am having wont can only be described as a major issue.

I'm running on a Windows 7 machine

I downloaded the the on demand update and the main update yesterday through my launcher no problem. Then I was able to log in through the launcher and that was successful. The play button is active and when I click it, it changes to launching then after a couple of minutes it switches back to Play. I checked my task manager and I can see under processes the exefile.exe is there and running at a constant 65k of memory and CPU is 25. I have tried changing the priority of the process and still no response.

I tried it a couple of times and nothing has happened. I have deleted my install of the launcher and client and downloaded a fresh version and installed it. Everything went fine. Still having the same problem. I have ticked the box to get all resources and that has downloaded fine. I have tried clearing my cache and I have tried the repair tool and still nothing is working. I am getting absolutely no response from the client even though according to my task manager the process is running.

I submitted a tech support ticket yesterday about it and I included screenshots of the launcher and the task manager, but I have had no reply at all about this apart from the automated reply once it was submitted.

I am sorry if this problem has already been covered in this thread but I didn't see it anywhere.

So if anyone can offer any advice I would be very grateful.
Val Mech
New April Moon
#171 - 2015-03-28 15:33:56 UTC  |  Edited by: Val Mech
Download-on-Demand is a greatest sucks of CCP.

Now any empirian hubs is one BIGGEST LAG. All the time. Nonstop.
Carry something expensive just scared. Ganking me on undocking very easily. I did not even see it.

If by the end of the current subscription situation is not corrected, then the next subscription I will not take.
Darkblad
Doomheim
#172 - 2015-03-28 18:38:13 UTC
Val Mech wrote:
Now any empirian hubs is one BIGGEST LAG. All the time. Nonstop.
Try if this fixes it for you. Restart the Launcher after changing this setting and login once the download finished.

NPEISDRIP

Val Mech
New April Moon
#173 - 2015-03-28 19:24:58 UTC
Darkblad wrote:
Try if this fixes it for you. Restart the Launcher after changing this setting and login once the download finished.


Thanks mate, I tried it the first even, and much more others, but DoD indicator continues to flash constantly, on stargates, on acceleration gates, stations near, within mission sites, and cause fps drops (freezes).

And now Jita for me is a natural slideshow.
jimbolina
Doomheim
#174 - 2015-03-29 10:34:15 UTC
Val Mech wrote:
Darkblad wrote:
Try if this fixes it for you. Restart the Launcher after changing this setting and login once the download finished.


Thanks mate, I tried it the first even, and much more others, but DoD indicator continues to flash constantly, on stargates, on acceleration gates, stations near, within mission sites, and cause fps drops (freezes).

And now Jita for me is a natural slideshow.



on top of that, my sister core probess loaded in sister core launcher will vanish into thin air if i dock.
Triksterism
Aliastra
Gallente Federation
#175 - 2015-03-29 14:52:37 UTC
Garmyne Atavuli wrote:
Everytime I enter or exit warp, jump through a jump gate I get stuttering, lag, framerate drop.... call it what you will.
Please fix.


This ^^^^

The game was buttery smooth for me before Scylla and now, despite having downloaded all of the eve files, I get an annoying stutter in the same places this guy does.
Sial Harkonnen
Omni-InternOps
#176 - 2015-03-29 16:12:05 UTC
Quote:

#153 - 2015-03-26 09:35:33 UTC
2
Droidyk wrote:
I am having small freezes continuously with connection to the loading circle that tells me it loads resources all the time. Before the patch I haven't seen this problem occur ever. I am always running high settings with high fps all the time. They are really short freezes but they happen quite a lot, mostly when jumping between system, undocking where there is more activity and such. Also overall loading times, much longer. I do have download all resources option on in the launcher (game still loading resources which probably causes all the freezes)

Edit: I have been watching the loading circle more closely this time, whenever the circle appears or disappears, that is when the freezes occur, not sure what that's about, but I d rather not have it there.


same problem here. most when undocking from station, or rotating camera in missions with lots of stuff in space.
sometimes i got a black screen at tthese short freezes,
sometimes the game and the whole pc freezes complete,
when this new stupid loading circle thingi appears down left in neocom.
(have download all resources on)
Rex Witsel
Black Rebel Rifter Club
The Devil's Tattoo
#177 - 2015-03-29 17:00:21 UTC
Frame rate has been pretty horrendous after SCYLLA patch. Had steady frame rate of 59-60fps before but now it's constantly going between 30-60fps in non graphic intense areas. Good stuff Lol
Jeven HouseBenyo
Vanity Thy Name Is
#178 - 2015-03-30 04:18:26 UTC
Back from several hours spread from Friday to Sunday of formatting and reinstalling basic software and drivers on this computer. So I can say with a relatively clear mind, my Eve client and Launcher are as squeaky shiny new as possible.

Something is rotten in the State of DoD.

I did click the check mark to download all files in the launcher, restarted launcher and let it do it's thang. So by this reasoning, I shouldn't have the lag and hitchy graphics while the game grabs what it needs for that view, right?

WRONG.

I'm still having to stare at the little circle icon in the bottom left corner while the game catches up with itself for information it supposedly already has from the 'I want it all, and I want it now" choice to get all the DoD files in place. The game still lags during just about... anything but warping in a straight line. Undock? Wait. Dock? Wait. Gate Jump? Wait. Warp to mission? You better have a drink and a snack handy, waiting. Target a belt rat? Waaaaiiiiit for it... Loot and salvage? I better hope no one d-scans me down for the easy gank, I'm busy waiting for the Overview to flip to a tab from Loot to General to keep a sort of eye nearby.

I'd use the supposed acceptable to use now Repair Tool, but rumor has it it's not working as planned. So once my general lag piles up there went my quick temporary fix to frame rate drop. I was clearing the cache in the CCP file, then using Repair to clean the rest up and get my frame rate back to normal.

For patches I'm down to running the rescache.exe to grab them then hoping like Hek the Launcher doesn't have a snit fit about bypassing it's busted downloading directions.

CCP, you have some serious issues in this DoD on top of the usual mini-expansion chiggers. I'm running three accounts, if this isn't in better shape fast with the quickness, one can sit in unsubscribed for the munnies savings until Eve is more stable and playable than this.... thing... is now. Mikk can sit, not like she's doing anything Important or such.

>Jeven (We Are Legion and We are not amused)

Minny boat flyer, unofficial squeaky wheel.

'Game Ethics and Morality Monitor' I remember promises.

Snark at 11-24/7/365.25. Overshare? Yup.

Yes it's my fault. And if you don't staap it I'll do it again. ;-P

No you can't has my stuffs OR my SPs.

Ellariona
B52 Bombers
#179 - 2015-03-30 16:48:00 UTC
"Could not connect to the specified address. Odds are that you have not established an internet connection, the server isn't running, or the server address or port number was wrong."

tracert to the server ip also gives a timeout.
Steijn
Quay Industries
#180 - 2015-03-31 11:23:34 UTC
anyone else finding the log in button on the launcher does nothing after todays patch?