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Art of New Eden payment options.

First post
Author
Alexei Stryker
Council of Stellar Erections
#301 - 2015-03-20 16:47:46 UTC
Charlie Nonoke wrote:
Alexei Stryker wrote:
I've heard... The UK is in Europe... CCP thinks... it isnt
You're not updated.
Someone pointed out on the Dev blog that since book VAT is 0% in the UK, it didn't make sense to charge a Euro price for UK customers, since the EU does have 5-20% VAT on books.

Therefore, CCP updated the pricing for UK, and let us use the US site for purchase,


I see... But then they forgot to add the shipping option :D
kilyun
Star Frontiers
#302 - 2015-03-20 16:48:22 UTC
Charlie Nonoke wrote:
Alexei Stryker wrote:
I've heard... The UK is in Europe... CCP thinks... it isnt
You're not updated.
Someone pointed out on the Dev blog that since book VAT is 0% in the UK, it didn't make sense to charge a Euro price for UK customers, since the EU does have 5-20% VAT on books.

Therefore, CCP updated the pricing for UK, and let us use the US site for purchase,


pitty the US site was broken and books flying of the Shelf... i'll pay the tax

http://i792.photobucket.com/albums/yy204/Star-Frontiers/Posters/SFBaby.jpg

Fabulous Visage
Bad-Dragon Industries
#303 - 2015-03-20 16:48:28 UTC
REALLY CCP? ONLY CREDIT CARDS? god dammit. Thank you for all the excitement for nothing, ffs.

http://www.reactiongifs.com/wp-content/uploads/2013/09/sad.gif
Droodid
Antec Enterprises
#304 - 2015-03-20 16:48:33 UTC
kilyun wrote:
Droodid wrote:


did you go on the Europe site or the US one?


Go EU site!


That's what I've done. Fairly irritating to cost myself an extra €40 but there we go![/quote]

agreed but hey we want one... and last time I chacked the UK is in the EU.... for now...

maybe CCP knows something we dont!!
[/quote]

That's not the point. As already stated, in the UK we have a 0% VAT rating on books. CCP acknowledged that and did the little workaround with the US ordering. Then forced me to use the EU site anyway! I'll petition and hope for a partial refund.
kraiklyn Asatru
Sebiestor Tribe
Minmatar Republic
#305 - 2015-03-20 16:49:11 UTC
Dear CCP, is it possible to change my order????
kilyun
Star Frontiers
#306 - 2015-03-20 16:50:08 UTC
Droodid wrote:


That's not the point. As already stated, in the UK we have a 0% VAT rating on books. CCP acknowledged that and did the little workaround with the US ordering. Then forced me to use the EU site anyway! I'll petition and hope for a partial refund.


fair point, I might petitions as well, when I get my book ;)

http://i792.photobucket.com/albums/yy204/Star-Frontiers/Posters/SFBaby.jpg

Amaury Lunegarde
Center for Advanced Studies
Gallente Federation
#307 - 2015-03-20 16:50:44 UTC
Seriously I have spent 2 hours on this crap website and I am at my workplace!


ERROR MSG:
Shipping Method
Please choose a shipping method.

These is no shipping method available anymore!
Charlie Firpol
Brutor Tribe
Minmatar Republic
#308 - 2015-03-20 16:50:49 UTC
kraiklyn Asatru wrote:
Dear CCP, is it possible to change my order????


Torfi wrote somewhere in this thread, if you want to cancel or change your order you should email CCP. I cant remember the exact adress, so look for blueposts in this thread

The Butcher of Black Rise - eve-radio.com

BoBoZoBo
MGroup9
#309 - 2015-03-20 16:51:04 UTC
HOLY ****
WORST EXPERIENCE EVER.


PS - Who do send a bill to for all the time it wasted?

Primary Test Subject • SmackTalker Elite

Daviun Hert
University of Caille
Gallente Federation
#310 - 2015-03-20 16:51:27 UTC  |  Edited by: Daviun Hert
Popcultcha only has the NORMAL version of the book on sale right now, the Limited Edition is not listed on their catalog as of the time of the so called world wide release. When I had a chat with them and your distributor today, I was told that they didn't know what was going on they will check back with me, 30 minutes later they told me it was Popcultcha, but to check back with them on monday... next week.

Now you tell me they will be made available tomorrow, Popcultcha told me they didn't know anything check back on monday, this was at 4pm this afternoon.

I just CANCELED my order... I was on the verge of getting one of these, but I canceled it so someone else could get it since the shipping price is so incredibly ridiculous to Australia that it's not worth it, I'd rather spend that $200 on something other than shipping.

I love you CCP, but seriously... this is beyound bad planning. WHY!?


-Edit-

Apparently I missed that it would be on the 25th, so my bad.

Sorry CCP <_<.
BoBoZoBo
MGroup9
#311 - 2015-03-20 16:53:13 UTC
Amaury Lunegarde wrote:
Seriously I have spent 2 hours on this crap website and I am at my workplace!


ERROR MSG:
Shipping Method
Please choose a shipping method.

These is no shipping method available anymore!


Same thing happened to me
Check you address again and again
For some reason it kept putting me in Greece, even though I CLEARLY told it where i lived several times.

Primary Test Subject • SmackTalker Elite

Suitonia
Order of the Red Kestrel
#312 - 2015-03-20 16:56:07 UTC
Amaury Lunegarde wrote:
Seriously I have spent 2 hours on this crap website and I am at my workplace!


ERROR MSG:
Shipping Method
Please choose a shipping method.

These is no shipping method available anymore!


If you're from the UK, you'll only get shipping options if you try and order the European version of the book, it won't let you order the US version since they'll be no shipping options (despite CCP telling you and letting you order the US version in the UK due to 0% book tax). So you'll have to pay extra for it and a £30~ shipping cost for it if you're a UK customer. Unless CCP fixes this anytime soon before the books sell out (which seems incredibly doubtful). You'll either have to get screwed by shelling out an extra £40-50 than you other would, or settle for the non limited addition on amazon which is much more reasonable at £22 + Free Shipping.

Contributer to Eve is Easy:  https://www.youtube.com/user/eveiseasy/videos

Solo PvP is possible with a 20 day old character! :) https://www.youtube.com/watch?v=BvOB4KXYk-o

Charlie Nonoke
Blue Republic
RvB - BLUE Republic
#313 - 2015-03-20 16:56:46 UTC  |  Edited by: Charlie Nonoke
Pro Tip for my UK buddies.
You will need to use the EUR site if you want a copy. The US/UK/ROW site will NOT give you options for delivery methods.
My guess is: CCP forgot to update the shipping destinations when they switched the pricing method for us Brits, from EURO to USD.

So, if you want a copy, order it from the EUR site with a delivery option of €40.
That's €130 total, or £95.

Pffft... £75 extra for an anodised frame of Jita 4-4...
Still trying to justify it.
kilyun
Star Frontiers
#314 - 2015-03-20 16:58:23 UTC
Suitonia wrote:


If you're from the UK, you'll only get shipping options if you try and order the European version of the book, it won't let you order the US version since they'll be no shipping options (despite CCP telling you and letting you order the US version in the UK due to 0% book tax). So you'll have to pay extra for it and a £30~ shipping cost for it if you're a UK customer. Unless CCP fixes this anytime soon before the books sell out (which seems incredibly doubtful). You'll either have to get screwed by shelling out an extra £40-50 than you other would, or settle for the non limited addition on amazon which is much more reasonable at £22 + Free Shipping.


I just had a thought maybe the 'Allocation' for the UK got sold out hence why we couldn't choose shipping when going through the NA/UK/Rest of the world side...

http://i792.photobucket.com/albums/yy204/Star-Frontiers/Posters/SFBaby.jpg

Amaury Lunegarde
Center for Advanced Studies
Gallente Federation
#315 - 2015-03-20 16:59:01 UTC
CCP!

Please handle the situation! I have the book in my cart and I am at the checkout page, shipping adress filled in, but there are not any shipping methods listed at all, and it wont let me purchase without choosing a shipping method.

My Billing / Shipping address is in Hungary.

Thank you.



BoBoZoBo wrote:
Amaury Lunegarde wrote:
Seriously I have spent 2 hours on this crap website and I am at my workplace!


ERROR MSG:
Shipping Method
Please choose a shipping method.

These is no shipping method available anymore!


Same thing happened to me
Check you address again and again
For some reason it kept putting me in Greece, even though I CLEARLY told it where i lived several times.

Steve Dalton
Sniggerdly
Pandemic Legion
#316 - 2015-03-20 17:00:19 UTC  |  Edited by: Steve Dalton
Another UK based person with no shipping options.

Why would you put us on the US site and then give absolutely no ability to buy the book after a two hour wait? This was after the site kept insisting for twenty minutes that I really do live in the US and I needed to add a state.
Vorll Minaaran
Centre Of Attention
#317 - 2015-03-20 17:00:45 UTC
Amaury Lunegarde wrote:
CCP!

Please handle the situation! I have the book in my cart and I am at the checkout page, shipping adress filled in, but there are not any shipping methods listed at all, and it wont let me purchase without choosing a shipping method.

My Billing / Shipping address is in Hungary.

Thank you.


Are you on the EU site? I could order to Hungary 20 mins ago.
Gizmo Tinker
Kenshin.
Fraternity.
#318 - 2015-03-20 17:02:49 UTC
Daviun Hert wrote:
Popcultcha only has the NORMAL version of the book on sale right now, the Limited Edition is not listed on their catalog as of the time of the so called world wide release. When I had a chat with them and your distributor today, I was told that they didn't know what was going on they will check back with me, 30 minutes later they told me it was Popcultcha, but to check back with them on monday... next week.

Now you tell me they will be made available tomorrow, Popcultcha told me they didn't know anything check back on monday, this was at 4pm this afternoon.

I just CANCELED my order... I was on the verge of getting one of these, but I canceled it so someone else could get it since the shipping price is so incredibly ridiculous to Australia that it's not worth it, I'd rather spend that $200 on something other than shipping.

I love you CCP, but seriously... this is beyound bad planning. WHY!?


-Edit-

Apparently I missed that it would be on the 25th, so my bad.

Sorry CCP <_<.

Atleast we will still beable to get the limited edtion according to ccp spitfire
Legion Masser
KROOKBORNE
Seventh Sanctum.
#319 - 2015-03-20 17:06:58 UTC  |  Edited by: Legion Masser
Charlie Nonoke wrote:
Pro Tip for my UK buddies.
You will need to use the EUR site if you want a copy. The US/UK/ROW site will NOT give you options for delivery methods.
My guess is: CCP forgot to update the shipping destinations when they switched the pricing method for us Brits, from EURO to USD.

So, if you want a copy, order it from the EUR site with a delivery option of €40.
That's €130 total, or £95.

Pffft... £75 extra for an anodised frame of Jita 4-4...
Still trying to justify it.


Thats crazy $$$

To Canada it cost me a total of €111.61 and I got in quite early though i was very hesitant as It was in Euro's not USD or CAD - I ordered anyway and got the 45th copy sold in NA judging by the order number
I am happy now but really wasn't about 2 hrs ago

Though im gonna use that anodised frame of Jita 4-4 for an Epic Case mod

☢☢☢☢☢☢☢- Your Anger is a Gift -☢☢☢☢☢☢☢ Do you even Titan? ☢☢☢ Potato ☢☢☢Lemon☢☢☢

Amaury Lunegarde
Center for Advanced Studies
Gallente Federation
#320 - 2015-03-20 17:19:05 UTC  |  Edited by: Amaury Lunegarde
Vorll Minaaran wrote:
Amaury Lunegarde wrote:
CCP!

Please handle the situation! I have the book in my cart and I am at the checkout page, shipping adress filled in, but there are not any shipping methods listed at all, and it wont let me purchase without choosing a shipping method.

My Billing / Shipping address is in Hungary.

Thank you.


Are you on the EU site? I could order to Hungary 20 mins ago.



Yes! I am at the EU site, also tried the US site, no shipping options to Hungary. :(

Would you please check whether it is wokring for you still?