These forums have been archived and are now read-only.

The new forums are live and can be found at https://forums.eveonline.com/

EVE General Discussion

 
  • Topic is locked indefinitely.
 

Art of New Eden payment options.

First post
Author
Previous Topic Next Topic
Vorll Minaaran
Centre Of Attention
#261 - 2015-03-20 16:31:37 UTC
Finally again at the checkout page, but getting:
Gateway Error Note: Error Code 10558/ Severity Code Error-Your processor is unable to process the Card Type in the currency requested. Please try another card type..
Its my AmEx card, using purchasing EVE goods since I have it. It's surely usable with EUR currency.
kilyun
Star Frontiers
#262 - 2015-03-20 16:32:04 UTC
U
Yup no shipping option for UK customers... thanks...

http://i792.photobucket.com/albums/yy204/Star-Frontiers/Posters/SFBaby.jpg
Gismork
French Wing
#263 - 2015-03-20 16:32:19 UTC
Got a "You have successfully placed your order." after one hour.
The "Test Free Shipping" was selected by default, that's scare me :(
Tavin Aikisen
Phoenix Naval Operations
Phoenix Naval Systems
#264 - 2015-03-20 16:32:29 UTC  |  Edited by: Tavin Aikisen
CCP t0rfifrans wrote:
Australian customers: Please, note that the book will be sold from an Australian site.


100 copies or so? There were 7 times that on the worldwide.

Unfortunately CCP Torfifrans, it seems like this opportunity is being ruined by ridiculous UPS prices and Dark Horse's arbitrary need to deliberately limit products to entice customers.

"Remember this. Trust your eyes, you will kill each other. Trust your veins, you can all go home."

-Cold Wind
Charlie Nonoke
Blue Republic
RvB - BLUE Republic
#265 - 2015-03-20 16:32:56 UTC
Just tried the US site for delivery to UK.
No delivery options there.

Fair enough, I then proceed to EUR site, and order there instead.

Fed Ex wants more than 40 Euros for delivery to the UK...
Half of the cost on shipping...
Droodid
Antec Enterprises
#266 - 2015-03-20 16:33:02 UTC
kilyun wrote:
U
Yup no shipping option for UK customers... thanks...


We had a shipping option before it was rebooted twice. I guess shame on us for not being lucky in the first two slots.
Steijn
Quay Industries
#267 - 2015-03-20 16:33:12 UTC
kilyun wrote:
U
Yup no shipping option for UK customers... thanks...


do you not have the 2 fedex options on the left? Im UK and i did.
Daviun Hert
University of Caille
Gallente Federation
#268 - 2015-03-20 16:33:26 UTC
I got a problem when making an online order (to Australia). From the supposed NA site, instead I get the currency in the cart written in Euros and the shipping listed as 200 Euros.

The IKON group pretty much mucked me about when I inquired with them today, they directed me to a retailer, who in turn gave me a load of bull (pretty sure their hording the limited editions for themselves). They clearly had it listed as the standard book being pre-order available on their site, but gave me a lot of walls to dodge though when I inquired about the limited.

Please help with this, shipping shouldn't cost 200 Euro, it should only cost around $26 to $60.
BoBoZoBo
MGroup9
#269 - 2015-03-20 16:34:29 UTC
Now I have no shipping option

This is the kind of thing that makes peacfeul people violent.

Primary Test Subject • SmackTalker Elite
Pak Narhoo
Splinter Foundation
#270 - 2015-03-20 16:34:33 UTC
OMG I got through.Shocked

Good luck to the rest of you!



CCP you should be ashamed of this.
Once again you missed the ball by lightyears. Unprepared for what was coming to you.


This was/is a orrendous and awful customer experience you "offered".


Please do not do this ever again!
Napoleon Baleine
The Scope
Gallente Federation
#271 - 2015-03-20 16:35:18 UTC
CCP t0rfifrans wrote:
Australian customers: Please, note that the book will be sold from an Australian site, http://www.popcultcha.com.au/ . Pre-orders opening today, sales starting March 25h. this was mentioned in the dev blog. 200 units were allocated to Australia. If you already made an order from this site and want to cancel it, email support@eveonline.com.


Go and read the blog. It says only this "A final 150 units went to IKON publishing in Australia, who will be making them available there."

Absolute and utter failure in communication. I have been on this site for 90 minutes. It's 12.30 AM and I'm tired and grumpy. I finally log on to have the site ask me for $350. No details were mentioned in the dev blog at all. An apology would be nice, not just "it says it in the dev blog".

Furthermore, I am familiar with the site, but there are no sign of the pre orders... so looks like I'm getting up early as well as going to bed late.

CCP strikes again - thanks.
Droodid
Antec Enterprises
#272 - 2015-03-20 16:35:49 UTC
Steijn wrote:
kilyun wrote:
U
Yup no shipping option for UK customers... thanks...


do you not have the 2 fedex options on the left? Im UK and i did.


If I did I wouldn't be posting that I didn't.
Lina DuCasse
Garoun Investment Bank
Gallente Federation
#273 - 2015-03-20 16:35:50 UTC
site seems good atm ... 570 left ... good luck guys

FREE JumpClone & Alliance Creation / Corp Update Service - provided by EACS
kraiklyn Asatru
Sebiestor Tribe
Minmatar Republic
#274 - 2015-03-20 16:35:58 UTC
.. Well I ordered... Getting two now instead of one. Can I fix this CCP???
Rhoxy Runekin
Societas Imperialis Sceptri Coronaeque
Khimi Harar
#275 - 2015-03-20 16:36:39 UTC
Waited for so long.
Trial of refreshing page.
Order successful.
Vorll Minaaran
Centre Of Attention
#276 - 2015-03-20 16:36:43 UTC
It went through finally with my Mastercard, got the confirmation email, so I should be OK now. But it was my worst shopping experience ever.
Narcisse Nightmare
The Scope
Gallente Federation
#277 - 2015-03-20 16:36:48 UTC
Redeemable excuses for this total mess would be very welcome :)
Anasasis AlterMC
Kiosk Cartel
Fraternity.
#278 - 2015-03-20 16:36:50 UTC
Napoleon Baleine wrote:
CCP t0rfifrans wrote:
Australian customers: Please, note that the book will be sold from an Australian site, http://www.popcultcha.com.au/ . Pre-orders opening today, sales starting March 25h. this was mentioned in the dev blog. 200 units were allocated to Australia. If you already made an order from this site and want to cancel it, email support@eveonline.com.


Go and read the blog. It says only this "A final 150 units went to IKON publishing in Australia, who will be making them available there."

Absolute and utter failure in communication. I have been on this site for 90 minutes. It's 12.30 AM and I'm tired and grumpy. I finally log on to have the site ask me for $350. No details were mentioned in the dev blog at all. An apology would be nice, not just "it says it in the dev blog".

Furthermore, I am familiar with the site, but there are no sign of the pre orders... so looks like I'm getting up early as well as going to bed late.

CCP strikes again - thanks.


12:30, it's already 3AM here!
ALLLLL NIGHTEEEEER... I guess.
Steijn
Quay Industries
#279 - 2015-03-20 16:37:42 UTC
Droodid wrote:
Steijn wrote:
kilyun wrote:
U
Yup no shipping option for UK customers... thanks...


do you not have the 2 fedex options on the left? Im UK and i did.


If I did I wouldn't be posting that I didn't.


did you go on the Europe site or the US one?
Reiisha
#280 - 2015-03-20 16:37:51 UTC
Roderick Raholan wrote:
So...

It was even stated within the keynote that the supply didn't even nearly meet the demand that was expected for the product. This is really quite a poor show. I can understand the limited amount, but not if when it comes down to it you just have to be lucky enough to gain access to the site. We've been using multiple computers with no success just to order one single copy... I fear that by the time we do actually gain entrance to the site that there will be no copies left and I've already given up all hope of getting one that's signed...

This is a really poor show CCP, even though it is not entirely your own fault. I think the right thing to do at this point would be to commissions another few 1000 for those that were unfortunate enough like myself so have these connection issues. :C


Keep trying! There's 554 EU units left and the site is going like a train for me now.

If you do things right, people won't be sure you've done anything at all...