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[SERVICE] Push Industries Courier and Transport Service

First post
Author
Porkita
Aliastra
Gallente Federation
#161 - 2012-03-23 02:11:37 UTC
I would like to ask our customers something...

Like Kirin in the previous post, some others have also expressed over time, that they would be happy to pay more for an excellent service. Similar as some are willing to pay for rush service a multiple extra, to have the next available spot in our queue and an even faster delivery.

Push has been constantly grown in numbers in the last months and there is no change in this trend to be seen yet. I understand, that some fear that with bigger volumes, deliveries might take longer. To counter this to happen, we need to keep recruiting new pilots. But there is only so many new pilots that will join in a period of time.

To keep a balance between demand of service and supply of service, one option that seems viable to achieve that is to increase rates. Thinking, that almost everything in Eve has greatly increased in price since December and Crucible - as example freighters, which we depend on, have gone up by 20%, from previously 850M to 1.05M - a small increase in our rates might be acceptable and doesn't seem bad. After all, Push pilots need also to be able to keep up with the increased market prices to "make a living" (if one could say so in Eve *smiles*). And everyone in turn profits, if they can do so just by hauling, as they will dedicate then more time in that career, which in turn increases the availability of our service.

A price increase right now is though completely hypothetical. We wouldn't do so, by not having given all our customers the chance to express their opinions, as we might have heard only one side of the coin yet. So, please let us hear your thoughts. Do you think we should increase our prices, as already some have asked for? Do you believe, this will have a positive or negative impact on the service? Will it have an impact on you or none at all? Please let us know!

In the end, whatever solutions we might apply, be assured we are working hard to keep our service at the level you have known. Whenever you feel there is an issue, feel free to contact one of us directly and express those concerns.

Porkita
Push Industries

There is no need to move stuff, because now you can push it!

Siigari Kitawa
Weave
#162 - 2012-03-23 06:05:56 UTC
Hmm. A lot to think about. I will be in touch with everyone shortly about the current swamp of business over the weekend with updates and other information.

Need stuff moved? Push Industries will handle it. Serving highsec, lowsec and nullsec - and we do it faster and more reliably than anyone else. Ingame channel: PUSHX

Resiin
Juxtaposition Investments
#163 - 2012-03-23 21:44:29 UTC
What are your guys average delivery times right now for a standard 2-3 jump contract? Thinking of switching from Red Frog.
Porkita
Aliastra
Gallente Federation
#164 - 2012-03-24 01:00:43 UTC
Resiin wrote:
What are your guys average delivery times right now for a standard 2-3 jump contract? Thinking of switching from Red Frog.


You can see the overall times and the recent contracts issued/completed rate at our public statistics under http://wiki.pushx.net/index.php?title=Statistics
The last two days our delivery times have suffered a little, because we got to move RvB's members numerous equipment and ships (but so has Red Frog a part of it too, so the increase is on both). In general I would say, right this moment it might be 10-12 hours before it gets completed, with a bit of luck though a contract like this might get picked up a lot sooner still though.

If you need it picked up like "right away", we offer also a rush service which puts your courier in the front of the queue. Just let someone in our Pushx channel know you issued a rush and a pilot will head for it next.

There is no need to move stuff, because now you can push it!

HippoWhisperer
Anime Masters
#165 - 2012-03-24 03:18:30 UTC
Just did my first PUSH contract, accepted in minutes, and done in 20. Awesome :)
10/10 for Push Industries! P
Resiin
Juxtaposition Investments
#166 - 2012-03-24 15:45:52 UTC
Porkita wrote:
Resiin wrote:
What are your guys average delivery times right now for a standard 2-3 jump contract? Thinking of switching from Red Frog.


You can see the overall times and the recent contracts issued/completed rate at our public statistics under http://wiki.pushx.net/index.php?title=Statistics
The last two days our delivery times have suffered a little, because we got to move RvB's members numerous equipment and ships (but so has Red Frog a part of it too, so the increase is on both). In general I would say, right this moment it might be 10-12 hours before it gets completed, with a bit of luck though a contract like this might get picked up a lot sooner still though.

If you need it picked up like "right away", we offer also a rush service which puts your courier in the front of the queue. Just let someone in our Pushx channel know you issued a rush and a pilot will head for it next.


Thanks for the reply, sounds good. I'll switch over to you guys for a while. Expect some contracts soon. Smile
Draaz68
FUITA
#167 - 2012-03-25 03:57:30 UTC
Professional. Timely. Web page explains the process very clearly. Excellent services my friends.
Porkita
Aliastra
Gallente Federation
#168 - 2012-03-25 22:19:04 UTC  |  Edited by: Porkita
With the recent increase of volumes, which near doubled for the last days compared to our average, we managed to increase our capacities successfully to a new level. One of the reasons for the increased volumes, was RvB (Red vs Blue) that was moving their headquarters, besides some other customers that are still issuing tens of additional ones. Last night we finished the last contracts that was issued by RvB.

With our increased capacities, we have returned to our old delivery times and I believe, maybe even a bit better.

We are celebrating this with a 50% OFF SPECIAL OFFER until midnight today. All highsec couriers can be issued with a 50% off rate and might be picked up even within an hour after issuing them. Rush orders are possible on those too, while rush fees will be 50% also off for that time. Take advantage of our special offer until midnight!

There is no need to move stuff, because now you can push it!

Del DelVechio
Red Federation
RvB - RED Federation
#169 - 2012-03-26 15:27:31 UTC
As previously mentioned, RvB moved to a different area of EVE, which involved hundreds of contracts. We tried PUSH for the first time on a large scale and they did an excellent job. I was told they couldn't handle our volume, but that proved to be incorrect. They did this, even after I changed the timelines for our move (moved up). I would recommend them for any job, large or small. The pusher I dealt with (Porkita) was very helpful in planning and executing the move. Well done.

2 thumbs up.

Del
Robbie Robot
Exiled Kings
The Fearless Empire
#170 - 2012-03-29 16:38:36 UTC
It would make sense to increase your price, since isk isn't going as far to buy anything compared to December. I would still use push if the price were up 25%, and it isn't because I like staring at Siigari Kitawa's avatar.
Jattila Vrek
Green Visstick High
#171 - 2012-03-30 10:47:39 UTC
My first thought was: first get our service back to normal delivery times before doing that.
But now something has changed. Inflation seems to accellerate. More importantly: new tactics have increased the risk for courier jobs. Some of the competition has even decided to postpone service. This will put further pressure on us. We need to change something or service levels will deteriate further. We can always lower prices again later.
Red Frog Rufen
Red Frog Freight
Red-Frog
#172 - 2012-03-30 10:55:36 UTC
Jattila Vrek wrote:
My first thought was: first get our service back to normal delivery times before doing that.
But now something has changed. Inflation seems to accellerate. More importantly: new tactics have increased the risk for courier jobs. Some of the competition has even decided to postpone service. This will put further pressure on us. We need to change something or service levels will deteriate further. We can always lower prices again later.


we did not postpone service, but we're waiting on an official call about the new tactics.

meanwhile, we're going ATK with an escort, which is not something every pilot can or are willing to do, and that is certainly slowing us down.
Vincent Trevane
Ordo Digitalis Internet Space Corporation
Second-Dawn
#173 - 2012-04-06 08:21:05 UTC
Jita >> Rens accepted in 11 minutes and delivered in 27. Outstanding.

V
Gallion
Viziam
Amarr Empire
#174 - 2012-04-12 21:23:26 UTC
Great Timing. +10 for service.

This is a Signature, It makes people Stare. (Man I gotta Make one , or Find one to steal)

W3370Pi4
Lucid Dreamers
#175 - 2012-04-14 16:45:35 UTC
i find the express service cheap and reliable even for large quantities

Nimi syke's
Perkone
Caldari State
#176 - 2012-04-18 16:48:28 UTC
epic, now i "push" items all over the universe.. while.. i.. sleep
Weed Probe
Dynaco Manufacturing
#177 - 2012-04-20 02:23:35 UTC
Very reliable service

Everyone trusts Weed.

Felicity Love
Doomheim
#178 - 2012-04-20 21:11:35 UTC
BUMP for great service, consistent and punctual.

One of the BEST freighter services in operation ! ! ! ! AttentionAttentionAttention

"EVE is dying." -- The Four Forum Trolls of the Apocalypse.   ( Pick four, any four. They all smell.  )

Diana Blane
Velvet Club
#179 - 2012-04-22 12:47:38 UTC
Hey there Pushers :-)

You are one of the fastest and most reliable freight services out there.
Very good service, friendly and eager to please all the custormers.

Now I am using Push Industries and Micro Push on a daily basis to move my shipments around New Eden.
Keep up the outstanding job you do every day!

Diana Blane
glen fidditch
R.I.P. University
#180 - 2012-04-23 01:23:26 UTC
Awesome service, delivered in 5 hours. Going to be using these guys on a daily basis from now on !!!!!!!!

Love your work !