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[SERVICE] Push Industries Courier and Transport Service

First post
Author
Tess La'Coil
Dolphin Noises
#41 - 2011-12-29 12:41:53 UTC
Great service, thanks!
Someone once said I was a muppet. If that's so, I'm quite sure the Swedish Chef is my brother. 
Red Frog Rufen
Red Frog Freight
Red-Frog
#42 - 2011-12-29 20:07:22 UTC  |  Edited by: Red Frog Rufen
Siigari Kitawa wrote:
We're throwing contracts out the window faster than we can get them. We're always available to move your stuff! Join PushX and see who the #1 freight corporation in New Eden is!


wait, what?

that is a bold claim.

We enjoy competition, many corp tried over the last 3 years. none of them remains, burned out...

PushX is the first serious competition we have that seem stable.

But, you can't claim that while we do as many contract in 5-6 days that you do in 1 month.

Your price table is flexible, which I guess can accomodate many clients. I'll suggest to you not to burn yourself out, that's what killed the previous hauling corp. they wanted to do too much, and ended up frustrated.

let's start fresh in 2012, and see who is the #1 freight corp! :)
Siigari Kitawa
Weave
Weave.
#43 - 2011-12-30 01:19:49 UTC  |  Edited by: Siigari Kitawa
Red Frog Rufen wrote:
wait, what?

that is a bold claim.

We enjoy competition, may corp tried over the last 3 years. none of them remains, burned out...

PushX is the first serious competition we have that seem stable.

But, you can't claim that while we do as many contract in 5-6 days that you do in 1 month.

Your price table is flexible, which I guess can accomodate many clients. I'll suggest to you not to burn yourself out, that's what killed the previous hauling corp. they wanted to do too much, and ended up frustrated.

let's start fresh in 2012, and see who is the #1 freight corp! :)

I've never knocked Red Frog and I'm not about to start.

What makes somebody #1? Is it volume of contracts incoming? Is it the number of pilots that can move orders? Is it the quality of customer service? Is it the quality of life for the employees? Is it the speed of delivery? Is it the price of services offered? Is it a harmony of these things?

What makes someone #1 is of course subject to our customers opinion. However, I believe our mantra of "Don't just move it, Push it" shows a lot about how we conduct our business. We don't sit in a sedentary situation, not observing our competition or forcing ourselves to become better. We are expanding as we are comfortable. We have operated for one month, successfully moving OVER 1500 CONTRACTS (that's 50 a day) with a completion rate of 87% in under 12 hours. We get packages, we push packages.

I look forward to our competition. We at Push are all humbled and appreciative of your acknowledgement in such a short amount of time.


May the best freight corporation win in 2012.

-Siigari
Push Industries

Need stuff moved? Push Industries will handle it. Serving highsec, lowsec and nullsec - and we do it faster and more reliably than anyone else. Ingame channel: PUSHX

Red Frog Rufen
Red Frog Freight
Red-Frog
#44 - 2011-12-30 02:55:07 UTC
Siigari Kitawa wrote:

I've never knocked Red Frog and I'm not about to start.

What makes somebody #1? Is it volume of contracts incoming? Is it the number of pilots that can move orders? Is it the quality of customer service? Is it the quality of life for the employees? Is it the speed of delivery? Is it the price of services offered? Is it a harmony of these things?


that was kinda my point, you can't claim #1 just like that... we've got tons of praises too. :)

Siigari Kitawa wrote:

What makes someone #1 is of course subject to our customers opinion. However, I believe our mantra of "Don't just move it, Push it" shows a lot about how we conduct our business. We don't sit in a sedentary situation, not observing our competition or forcing ourselves to become better. We are expanding as we are comfortable. We have operated for one month, successfully moving OVER 1500 CONTRACTS (that's 50 a day) with a completion rate of 87% in under 12 hours. We get packages, we push packages.



you're doing well for the staff you got, that's why I said don't burn yourself.

as for the stats, we got a nice service status page for that...
Monika Cruz
Deep Core Mining Inc.
Caldari State
#45 - 2011-12-30 14:09:38 UTC  |  Edited by: Monika Cruz
Exceptional service, exceeded my expectations by far.

100% professional, courteous, at competitive rates. I love the fact that they keep you updated about every step and even give you an ETA (my stuff arrived just 2 minutes later than estimated - incredible!)

From now on I won't move it... I'll PUSH it.

You have a very satisfied customer, thanks a ton!!
Theseus Eros
Rothschild Banking Family of New Eden
#46 - 2011-12-31 17:12:32 UTC
great service. great network. fast. Will use again.
Siigari Kitawa
Weave
Weave.
#47 - 2011-12-31 23:18:15 UTC
I'd just like to take a moment to thank everyone for their business over the last 30 days. With your continued support we will be in a position to offer even better service than ever before.

On behalf of Push Industries and Push Interstellar Network, thank you! And have a very Happy New Year!

Need stuff moved? Push Industries will handle it. Serving highsec, lowsec and nullsec - and we do it faster and more reliably than anyone else. Ingame channel: PUSHX

Vientes Fenerre
Rokh Industries
#48 - 2012-01-01 04:12:38 UTC
While I am sure that you offer a valuable service and you have quite a lot of satisfied customers, there is one thing that I do not understand... Usually if I want something moved and I don't feel like doing it myself ( I must admit there are just a few things in eve that bore me more than doing freighter runs ;) ) I just put up a public contract for about 250k / jump and it usually gets fulfilled within 0-2 hours, which would be cheaper obviously. The most important thing to me is the time it takes if I decide to move goods to a different market quickly. You state that you do 87% of your contracts within 12 hours. I do understand that this also includes contracts that you fulfilled much faster than that, but still... 12 hours would be an incredibly long timeframe. If I could be sure that contracts are fulfilled within, lets say, one hour max, then it would make sense and I would most likely use your service exclusively, but if it takes up to 12 hours every now and then, why should I not just keep it the way it is? Throwing contracts on the market.

Don't get me wrong, as I said I believe you offer a nice service, I just fail to understand which benefit it would be to me ?
Siigari Kitawa
Weave
Weave.
#49 - 2012-01-01 05:42:39 UTC  |  Edited by: Siigari Kitawa
Vientes Fenerre wrote:
While I am sure that you offer a valuable service and you have quite a lot of satisfied customers, there is one thing that I do not understand... Usually if I want something moved and I don't feel like doing it myself ( I must admit there are just a few things in eve that bore me more than doing freighter runs ;) ) I just put up a public contract for about 250k / jump and it usually gets fulfilled within 0-2 hours, which would be cheaper obviously. The most important thing to me is the time it takes if I decide to move goods to a different market quickly. You state that you do 87% of your contracts within 12 hours. I do understand that this also includes contracts that you fulfilled much faster than that, but still... 12 hours would be an incredibly long timeframe. If I could be sure that contracts are fulfilled within, lets say, one hour max, then it would make sense and I would most likely use your service exclusively, but if it takes up to 12 hours every now and then, why should I not just keep it the way it is? Throwing contracts on the market.

Don't get me wrong, as I said I believe you offer a nice service, I just fail to understand which benefit it would be to me ?

Great question!

Our corporation offers a dedicated freight service. By offering you the reliability of being available whenever you need us that gives you peace of mind that your stuff will be delivered, especially if it is time-sensitive (we also offer Rush service when you ABSOLUTELY NEED SOMETHING RIGHT AWAY.) The general average right now is actually about 3-8 hours. We try to focus on under 12 hours (half a day) because it is a good target for us to shoot for. Many of our orders (over 50%) are delivered within 6 hours, so we strive to bring wait times down and movement speeds up.

Hopefully that benefits you. We currently offer the fastest private freight service in Eve and we wish to continue that trend by pleasing our customers with quick deliveries of their goods.

If you have more questions please feel free to shoot us another forum post, or a mail. You could even join our public ingame channel "PushX" and we can talk to you more there.

Remember it's about reliability, affordability and service with a smile. We won't leave you hanging!

Need stuff moved? Push Industries will handle it. Serving highsec, lowsec and nullsec - and we do it faster and more reliably than anyone else. Ingame channel: PUSHX

Vientes Fenerre
Rokh Industries
#50 - 2012-01-01 16:30:20 UTC
Siigari Kitawa wrote:

Great question!

Our corporation offers a dedicated freight service. By offering you the reliability of being available whenever you need us that gives you peace of mind that your stuff will be delivered, especially if it is time-sensitive (we also offer Rush service when you ABSOLUTELY NEED SOMETHING RIGHT AWAY.) The general average right now is actually about 3-8 hours. We try to focus on under 12 hours (half a day) because it is a good target for us to shoot for. Many of our orders (over 50%) are delivered within 6 hours, so we strive to bring wait times down and movement speeds up.

Hopefully that benefits you. We currently offer the fastest private freight service in Eve and we wish to continue that trend by pleasing our customers with quick deliveries of their goods.

If you have more questions please feel free to shoot us another forum post, or a mail. You could even join our public ingame channel "PushX" and we can talk to you more there.

Remember it's about reliability, affordability and service with a smile. We won't leave you hanging!


Well the pure numbers still don't convince me, but as this game is about more than numbers I will have to test the "service with a smile" soon :-)

Besides, meanwhile I have come up with a more rational reason to use this service also: I for myself do not haul things for >1B in a freighter and while I realize that running into a gatecamp with enough people to gank me not for profit but for fun is extremely unlikely, a very tiny chance for that still exists. And in that case it is much nicer if they blow up your freighter and I collect the collateral than losing 1.8B flat Big smile
Khandhad
Ministry of War
Amarr Empire
#51 - 2012-01-01 16:43:45 UTC
Vientes Fenerre wrote:
While I am sure that you offer a valuable service and you have quite a lot of satisfied customers, there is one thing that I do not understand... Usually if I want something moved and I don't feel like doing it myself ( I must admit there are just a few things in eve that bore me more than doing freighter runs ;) ) I just put up a public contract for about 250k / jump and it usually gets fulfilled within 0-2 hours, which would be cheaper obviously. The most important thing to me is the time it takes if I decide to move goods to a different market quickly. You state that you do 87% of your contracts within 12 hours. I do understand that this also includes contracts that you fulfilled much faster than that, but still... 12 hours would be an incredibly long timeframe. If I could be sure that contracts are fulfilled within, lets say, one hour max, then it would make sense and I would most likely use your service exclusively, but if it takes up to 12 hours every now and then, why should I not just keep it the way it is? Throwing contracts on the market.

Don't get me wrong, as I said I believe you offer a nice service, I just fail to understand which benefit it would be to me ?


Your claim that your contracts get completed in 0-2 hours sounded dubious to me, so I decided to check it out.

Pimbeck -> Jita took over 4 hours, and you paid more than 250k.
Amarr -> Liekuri took 6 hours (though you did pay less)
Dodixie -> Jita took 11.5 hours, and you paid 250k as you said.
Sarum Prime -> Amarr only took 1 hour, but you were paying 1m for 1 jump. And the person who did it was a PushX pilot
Jita -> Amarr took 10.25 hours, though you only paid 155k per jump
Jita -> Amarr took over 11 hours, and you paid 166k per jump
Jita -> Amarr took only 3 hours and you paid 166k per jump. Well done on this one... it's not the norm
Dodixie -> Jita took only 3 hours, but you paid more than 250k per jump
Jita -> Dodixie took 6.5 hours, and you paid more than 250k per jump
Mitsolen -> Jita took 13 hours, and you were paying 400k per jump (PushX's price)
Mitsolen -> Dodixie took 7.5 hours, and you paid more than 250k per jump.

So, please tell me where all of these 0-2 hour contracts at 250k per jump are. I haven't found a single one.

It's fine if you don't want to use us, but there's no need to make stuff up.
Vientes Fenerre
Rokh Industries
#52 - 2012-01-01 18:00:31 UTC

You "forgot"...

Liekuri – Amarr 1:33h 227k
Sarum Prime – Jita 2:04h 150k
Jita - Dodixie 2:02h 93k
Dodixie - Jita 1:26h 200k
Kakakela - Jita 1:52h 300k
Dodixie - Jita 1:56h 200k

and I just picked a few as this is boring as hell ( Hint to CCP: Contracts need an export function )

So, these more favourable contracts are either not in your log or they are and you decided not to mention them and only post contracts that can back up your "arguments". If they are not in your log then why aren't they? Most likely because someone with better terms carried them out, don't you think?

Oh btw you listed Mitsolen - Dodixie. These were actually two contracts which I gave up at the same time. The other one was carried out in 1:08h while yours took, as you stated 7.5 hours.

Still I have no objections against PushX as a whole but posting only the numbers that fit into your scheme while accusing potentional customers of making things up is neither professional nor nice and it certainly is not what I understand as "service with a smile".

Khandhad wrote:
Vientes Fenerre wrote:
While I am sure that you offer a valuable service and you have quite a lot of satisfied customers, there is one thing that I do not understand... Usually if I want something moved and I don't feel like doing it myself ( I must admit there are just a few things in eve that bore me more than doing freighter runs ;) ) I just put up a public contract for about 250k / jump and it usually gets fulfilled within 0-2 hours, which would be cheaper obviously. The most important thing to me is the time it takes if I decide to move goods to a different market quickly. You state that you do 87% of your contracts within 12 hours. I do understand that this also includes contracts that you fulfilled much faster than that, but still... 12 hours would be an incredibly long timeframe. If I could be sure that contracts are fulfilled within, lets say, one hour max, then it would make sense and I would most likely use your service exclusively, but if it takes up to 12 hours every now and then, why should I not just keep it the way it is? Throwing contracts on the market.

Don't get me wrong, as I said I believe you offer a nice service, I just fail to understand which benefit it would be to me ?


Your claim that your contracts get completed in 0-2 hours sounded dubious to me, so I decided to check it out.

Pimbeck -> Jita took over 4 hours, and you paid more than 250k.
Amarr -> Liekuri took 6 hours (though you did pay less)
Dodixie -> Jita took 11.5 hours, and you paid 250k as you said.
Sarum Prime -> Amarr only took 1 hour, but you were paying 1m for 1 jump. And the person who did it was a PushX pilot
Jita -> Amarr took 10.25 hours, though you only paid 155k per jump
Jita -> Amarr took over 11 hours, and you paid 166k per jump
Jita -> Amarr took only 3 hours and you paid 166k per jump. Well done on this one... it's not the norm
Dodixie -> Jita took only 3 hours, but you paid more than 250k per jump
Jita -> Dodixie took 6.5 hours, and you paid more than 250k per jump
Mitsolen -> Jita took 13 hours, and you were paying 400k per jump (PushX's price)
Mitsolen -> Dodixie took 7.5 hours, and you paid more than 250k per jump.

So, please tell me where all of these 0-2 hour contracts at 250k per jump are. I haven't found a single one.

It's fine if you don't want to use us, but there's no need to make stuff up.

Siigari Kitawa
Weave
Weave.
#53 - 2012-01-01 19:04:58 UTC
Vientes, our intent was not to nitpick. You came in with some questions asking about how we can offer you a service which can bring you some advantages to getting stuff moved around. I checked the logs myself to take a look at some of your contracts, and a couple that you mentioned did not show up. It's possible they were private.

AT ANY RATE we are not discounting the fact that public couriers are necessarily bad deals, but we are offering you the reliability, security and regular service that comes with a private party that you cannot find otherwise with public contracts.

I apologize for any offense you may have taken. We're here to improve the business of others by having our own business operate at peak efficiency.

Need stuff moved? Push Industries will handle it. Serving highsec, lowsec and nullsec - and we do it faster and more reliably than anyone else. Ingame channel: PUSHX

Xartarous
Ratting By Hand Sux
#54 - 2012-01-01 20:03:04 UTC
Do you know when you'll be able to start doing a nullsec JF service?, cause I've got about 175,000m3 of crap in NPC null that I'd love to haul lol
Virgo Beta
R-ISK
#55 - 2012-01-01 20:13:57 UTC
Great service... fast and reliable... we will use only this corp for freighter logistic in the future

Vientes Fenerre
Rokh Industries
#56 - 2012-01-01 20:38:37 UTC
Siigari Kitawa wrote:
Vientes, our intent was not to nitpick. You came in with some questions asking about how we can offer you a service which can bring you some advantages to getting stuff moved around. I checked the logs myself to take a look at some of your contracts, and a couple that you mentioned did not show up. It's possible they were private.

AT ANY RATE we are not discounting the fact that public couriers are necessarily bad deals, but we are offering you the reliability, security and regular service that comes with a private party that you cannot find otherwise with public contracts.

I apologize for any offense you may have taken. We're here to improve the business of others by having our own business operate at peak efficiency.


None of these were private of course, but there is the slight possibility that other people also do freight contracts which would then not appear in your log Big smile

But I did not intend to nitpick either so I tested it out with a short 3 jump order and well... been carried out in 2:25h at the usual 400k rate which is nothing to complain about. And getting a mail at 18:58 that the ETA would be 18:10 ( he meant 19:10) gave me that smile you promised :)

Siigari Kitawa
Weave
Weave.
#57 - 2012-01-01 22:07:24 UTC
Glad we could be of service :D

Need stuff moved? Push Industries will handle it. Serving highsec, lowsec and nullsec - and we do it faster and more reliably than anyone else. Ingame channel: PUSHX

Siigari Kitawa
Weave
Weave.
#58 - 2012-01-03 10:21:59 UTC
We just received a large volume of orders, so now would be a great time to test us under fire. We have over 120 million m3 of cargo to move, and we're pledging to do it in under 12 hours to stick to our ever-decreasing start to finish times.

Come by PushX channel today to chat, or send us your couriers!

Need stuff moved? Push Industries will handle it. Serving highsec, lowsec and nullsec - and we do it faster and more reliably than anyone else. Ingame channel: PUSHX

Rohak Burko
8 Main
#59 - 2012-01-03 15:04:21 UTC
These guys are awesome, really take the wondering part out of Freight services!
Miranda Ka
Push Industries
Push Interstellar Network
#60 - 2012-01-03 23:40:36 UTC
A bit late for Vientes' discussion, but one thing I really like to point out:

Since we're not cherry-picking our contracts and accepting/delivering them roughly in the order they are issued, those 87% of contracts delivered within 12h also include a lot of contracts that would be waiting for days to be picked by someone if they were public ones (Think of something like Zimmem > Rens for example).

With us, you can be sure that if your contract arrives on top of the queue, someone will say "okay, Zimmem it is...", sigh silently, maybe activate his autopilot and fly out there to get your freighter load of shuttles or whatever it is you need hauled.