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CCP Falcon

Likes received: 13,815

#1 - 2015-02-23 23:47:04 UTC | Edited by: CCP Falcon

We are currently experiencing a couple of issues with our content servers, which is causing the launcher to be unresponsive.

We're working on the issue, and hope to have it rectified as soon as possible.

Please keep an eye on this thread for further updates.

Sorry for the interruption to your spaceship enjoyment!

- F

UPDATE:

23:46 UTC - WE ARE CURRENTLY INVESTIGATING SEVERAL ISSUES WITH TQ
00:00 UTC - WE ARE STILL CURRENTLY LOOKING INTO SEVERAL ISSUES. INVESTIGATION IS ONGOING
00:20 UTC - INVESTIGATION INTO LOGIN ISSUES IS STILL ONGOING
00:40 UTC - SERVICE APPEARS PARTIALLY RESTORED, WE'RE CURRENTLY WORKING ON THE ISSUE
01:00 UTC - INVESTIGATION INTO ONGOING CONNECTION ISSUES IS STILL IN PROGRESS
01:40 UTC - WE ARE CURRENTLY STILL WORKING TO RESOLVE THE ONGOING ISSUES WITH TQ
02:10 UTC - WE ARE CONTINUING WITH FAULTIFINDING IN ORDER TO PINPOINT CURRENT LOGIN ISSUES
03:00 UTC - WE ARE CURRENTLY WORKING ON REMEDYING A NETWORKING ISSUE
03:26 UTC - SERVICE HAS BEEN RESTORED AFTER WORK ON A THIRD PARTY NETWORK PROBLEM
03:30 UTC - ZzZzZzZzZzZzZz...

CCP Falcon || EVE Universe Community Manager || @CCP_Falcon

Happy Birthday To FAWLTY7! <3

Republic University Minmatar Republic 154
Swidgen Republic University Minmatar Republic Likes received: 154	#2 - 2015-02-23 23:51:15 UTC \| Edited by: Swidgen It's more than just the launcher. I don't use the launcher (except to download patches) and I have zero connectivity to the server right now from FL. ETA: 2 minutes after making this post I could log in again. Weird.

Sons of Seyllin Pirate Lords of War 0
Kromarius Sons of Seyllin Pirate Lords of War Likes received: 0	#3 - 2015-02-23 23:57:06 UTC Unable to connect via launcher or .exe file in central IL

The Great and Mighty Drunk Fleet Lolipop Monopoly 0
Bobby Maroon The Great and Mighty Drunk Fleet Lolipop Monopoly Likes received: 0	#4 - 2015-02-24 00:05:18 UTC \| Edited by: Bobby Maroon I'm a steam user and totally dead in the water. I am unable to locate any .exe file in a correlating bin folder. I've tried every recommended fix with no luck. EDIT: Located the exe in the bin folder but being a steam user I am unable to login through traditional means

BLACK REGIMENT 6
Master Apollyon BLACK REGIMENT Likes received: 6	#5 - 2015-02-24 00:22:20 UTC Same. Tried everything and cant login... somewhere in GMT

Alpha Centauri Corp 8
Zamory Alpha Centauri Corp Likes received: 8	#6 - 2015-02-24 00:29:04 UTC I played EVE Online perfectly fine just a few hours ago, and now when i try open the launcher, it says "Offline Mode" ? I can't play. It's the same for both SISI & TQ Launchers, how can this be fixed ? And why does this issue occur ?

Saisin

Chao3's Rogue Operatives Corp

Likes received: 317

#7 - 2015-02-24 00:34:33 UTC

I had a weird occurrence here, dunno if it is linked or not..

Two of my four accounts on the same computer disconnected earlier..
I was expecting the other two to go out but they did not..

I was able to reconnect the other two in the next minutes without a problem, and at the moment all four accounts are online.

Vote Borat Guereen for CSM XII

Check out the Minarchist Space Project

The 7th Retribution 11
insaneopath Crazy The 7th Retribution Likes received: 11	#8 - 2015-02-24 00:43:06 UTC 1 same as above I played EVE Online perfectly fine just a few hours ago, and now when i try open the launcher, it says "Offline Mode" ? was going to re install but found the twitter post the launcher was down if it is not fixed.....wait longer I guess

The Savage Foundation 10
Jak Savage The Savage Foundation Likes received: 10	#9 - 2015-02-24 00:43:36 UTC \| Edited by: Jak Savage Launcher not working here also. was able to log in by going to the bin folder in the eve main folder, (C:\Program Files (x86)\CCP\EVE\bin) and logging in using the .exe file there (exefile.exe) has the eve logo on the icon. do not use the (eve.exe) in the main eve folder, that is the launcher. hope this helps some get in game.

The Legion of Spoon Curatores Veritatis Alliance 48
Turrann Dallocort The Legion of Spoon Curatores Veritatis Alliance Likes received: 48	#10 - 2015-02-24 00:50:39 UTC It isn't working for me as well.

Science and Trade Institute Caldari State 1
Lisa Lies Science and Trade Institute Caldari State Likes received: 1	#11 - 2015-02-24 00:51:19 UTC 1 Ya even using the EXEfile. I get a nice error with the virus pinging me. (Like Brave when they loss a system) Then I go to log in and get Server: Tranquility Unable to connect to 87.237.38.200 on port 26000


Zamory Alpha Centauri Corp Likes received: 8	#12 - 2015-02-24 00:53:56 UTC Yeah, i've also tried uninstalling the game & reinstalling it when it happened last time (about 3 weeks ago), but the problem was still there :/ It was fixed 1-2 days later after a patch


CCP Falcon Likes received: 13,815	#13 - 2015-02-24 00:59:35 UTC \| Edited by: CCP Falcon 2 Hey guys, Sorry for the interruption to your game time, our operations team are working to resolve this as fast as they can. <3 CCP Falcon \|\| EVE Universe Community Manager \|\| @CCP_Falcon Happy Birthday To FAWLTY7! <3

Critical Influx 1
Fleet Admiral Ocampo Critical Influx Likes received: 1	#14 - 2015-02-24 01:07:11 UTC still no conectivity from Mexico. sometimes it let me connect. if u connect without launcher. but the launcher shows. SERVER OFFLINE all the time 200 mbps simetrical dsl. so dont tell me is my "LOW" speed. i got tired of that.


Zamory Alpha Centauri Corp Likes received: 8	#15 - 2015-02-24 01:09:08 UTC CCP Falcon wrote: Hey guys, Sorry for the interruption to your game time, our operations team are working to resolve this as fast as they can. <3 Perfect !! c:

Three-Headed Monkeys 23
William Weatherwax Three-Headed Monkeys Likes received: 23	#16 - 2015-02-24 01:12:37 UTC I can't connect from San Diego. Launcher is either in offline mode or doesn't react at all. I would love to blame ATT but everything else seems to work fine.


Zamory Alpha Centauri Corp Likes received: 8	#17 - 2015-02-24 01:15:06 UTC When i DO bypass the "OFFLINE MODE" message, i get the "Remote info-file could not be fetched" & it doesn't update the launcher, But i can see that it's Online & how many players are playing

Smitty's FUC n' Hauling 46
Smitty Uitra Smitty's FUC n' Hauling Likes received: 46	#18 - 2015-02-24 01:15:27 UTC 1 I haven't been able to log on for over an hour. Is there a window of time when it might be back up? And maybe some free sp for the people that can't log in?

597
GeeShizzle MacCloud Likes received: 597	#19 - 2015-02-24 01:18:15 UTC 2 ty CCP Falcon and the rest of the Operations team for working some serious overtime to resolve these! <3

The Soul Society Fraternity. 0
coolrunnin The Soul Society Fraternity. Likes received: 0	#20 - 2015-02-24 01:19:19 UTC Still down for me. You guys need to feed the servers sometime.