These forums have been archived and are now read-only.

The new forums are live and can be found at https://forums.eveonline.com/

Issues, Workarounds & Localization

 
  • Topic is locked indefinitely.
 

Unable to install Eve Online

Author
Veldora Saken
Soundwave Superior
#1 - 2015-02-10 03:22:15 UTC
I recently re-subbed to Eve Online, and attempted to log in using my old install (I've been gone maybe 7 months or so). I logged in, and began patching. I got to the point of (3/3) patching, but I got an Exception error.

I tried the repair tool, and it came up with errors. I finally got to the point where I completely uninstalled and removed all files & folders. I re-downloaded the install file and installed it. While it was downloading, I got another error: Archive Extraction Failed: 3.

So I found a link on the forums for the Eve Launcher Installer. That installer got 40% through, then came up with another exception error:

Quote:

Exception during UpdaterModule.Update
Traceback (most recent call last):
File "lib\update.pyo", line 101, in run
File "lib\update.pyo", line 282, in _Update
File "lib\update.pyo", line 254, in ApplyPatch
File "lib\steps\applyHttpPatch.pyo", line 48, in Run
File "zsync\zsync.pyo", line 698, in ApplyPatch
File "zsync\zsync.pyo", line 698, in ApplyPatch
File "zsync\zsync.pyo", line 651, in PatchFile
File "zsync\zsync.pyo", line 642, in PatchFile
File "zsync\fileSync.pyo", line 382, in GetBlock
KeyError: (1842480076, 'ZQ\xd1\xe0\x8b\xb42\x88F\xb2+:w\x9c\xa0y')


A bunch more code is listed, but I don't have enough room here in the forums to post it all.

Any help would be appreciated.
Agent Known
State War Academy
Caldari State
#2 - 2015-02-13 19:21:53 UTC
What antivirus do you use? Some are rather picky and may interfere with the install process. That error looks to be caused by a corrupt download.
Wormm
Deep Core Mining Inc.
Caldari State
#3 - 2015-02-17 14:04:52 UTC
I had this error. Nothing to do with antivirus. Gotta update the launcher.

https://forums.eveonline.com/default.aspx?g=posts&t=404388&find=unread