These forums have been archived and are now read-only.

The new forums are live and can be found at https://forums.eveonline.com/

EVE General Discussion

 
  • Topic is locked indefinitely.
123Next pageLast page
 

New account welcome mail is terrible

First post
Author
Gregor Parud
Imperial Academy
#1 - 2015-01-04 11:04:42 UTC  |  Edited by: Gregor Parud
This is what it says in the welcome mail a new account gets.

Quote:
The currency of EVE Online is Interstellar Kredits (ISK), and you're going to want lots of it. Luckily, it's pretty easy to come by, and there are several ways for new players to begin acquiring it.

Agent Missions – The Empires of New Eden and their agents offer missions to pilots capable of getting the job done. These missions reward pilots with ISK and loot as well taking you to every corner of Empire space.

Mining – Ore is mined from asteroids, which can then be sold or reprocessed into minerals. The minerals, along with a blueprint, are used to manufacture items and ships; alternatively they can be sold on the market directly.



No wonder newbies have this warped sense of priorities and limited gameplay choices, IT'S CCP TELLING THEM TO GO GRIND! seriously, this is really really bad.
Blake Lowe
Catgirl Exhibition and Rental Agency
#2 - 2015-01-04 11:51:46 UTC
If that's all it reads (When was this mail introduced, I don't remember being told to mine?) that is a little bit strange. Surely encouraging new players to get out there and try the fun aspects of EVE ISK making is a better idea.

Outline all(prevalent few) the ISK making activities or none, as to not change the newbies' thoughts on the flexibility of the game. After all, who wants to sit there and watch a beam flick on and off for hours on end?
Gregor Parud
Imperial Academy
#3 - 2015-01-04 12:45:54 UTC
This is the full mail:

Quote:
GET STARTED

The currency of EVE Online is Interstellar Kredits (ISK), and you're going to want lots of it. Luckily, it's pretty easy to come by, and there are several ways for new players to begin acquiring it.

Agent Missions – The Empires of New Eden and their agents offer missions to pilots capable of getting the job done. These missions reward pilots with ISK and loot as well taking you to every corner of Empire space.

Mining – Ore is mined from asteroids, which can then be sold or reprocessed into minerals. The minerals, along with a blueprint, are used to manufacture items and ships; alternatively they can be sold on the market directly.

Visit the Eve Online new player FAQ to find out everything you need to know on your journey into New Eden.



SEEK OUT ALLIES

Joining a player corporation is a great way to discover and experience much of what EVE Online has to offer, especially when venturing into PVP and more advanced gameplay.

Below you can find some useful links regarding joining a player corporation.

Player education corporations - Dozens of corporations dedicate themselves to helping new players start their careers in EVE.

In Game Corporation Finder - Click the Corporation icon in the Neocom and then select the Recruitment tab.


Welcome to EVE Online!

- The EVE Online Dev Team



While explains a bit more it doesn't in any way diminish the idea that EVE is about Isk grinding.
Celine Sophia Maricadie
Tal-Cel Industry and Salvage LLC
#4 - 2015-01-04 13:41:28 UTC
I don't think it's as bad as you're perceiving it. Could it be better? Yes, of course. It could tell them in the first section that after they get started and skilled up in areas that interest them they can then go out and find better ways of earning ISK.

It's addressed to new players, and for them to earn ISK missions and mining are a decent start for them. The second part of the mail obviously directs them to seek further information and resources.

Naturally, new players need to earn as they learn and there is nothing wrong with earning ISK in the ways suggested for them. As they're doing this then if they follow the second part of the mailing they will get in touch with more experienced players who can guide them in many different areas and into ways of earning ISK besides those initial, viable for new player methods. They will learn that the game is very deep and well beyond grinding ISK.

Those that chose or just don't connect with the player community will be doomed, of course, but you can't drag them over that line. They aren't going to find the game rewarding, aside from those that enjoy solo missioning and mining, and if that's what a loner likes, who cares Blink. Eve is a sandbox and you can't force anyone to another's way of playing in the sandbox.
Gregor Parud
Imperial Academy
#5 - 2015-01-04 13:45:32 UTC
The point is my realisation that all the terrible "what's the best way to make isk" and "should I run missions or mine" questions in Rookie aren't necessarily the result of newbies being grind bears but rather CCP telling them to become grind bears right from the start.

I find it appalling.
Shin Katsumoto
Garoun Investment Bank
Gallente Federation
#6 - 2015-01-04 13:50:24 UTC  |  Edited by: Shin Katsumoto
Gregor Parud wrote:
This is what it says in the welcome mail a new account gets.

Quote:
The currency of EVE Online is Interstellar Kredits (ISK), and you're going to want lots of it. Luckily, it's pretty easy to come by, and there are several ways for new players to begin acquiring it.

Agent Missions – The Empires of New Eden and their agents offer missions to pilots capable of getting the job done. These missions reward pilots with ISK and loot as well taking you to every corner of Empire space.

Mining – Ore is mined from asteroids, which can then be sold or reprocessed into minerals. The minerals, along with a blueprint, are used to manufacture items and ships; alternatively they can be sold on the market directly.



No wonder newbies have this warped sense of priorities and limited gameplay choices, IT'S CCP TELLING THEM TO GO GRIND! seriously, this is really really bad.


Not only grind but those two things are arguably the most boring activities in the game! However, as a noob, I have to say that those two activities are the only two which are easy to get into to. Everything else takes quite a lot of effort and/or skill training and/or ISK and I don't even know how to get into most of the fun stuff in the game such as fleet PvP, Incursions etc.

Seems like CCP need to re-design their new player experience, not by just tutorials, but with activities which are actually fun and easy to get into. However after 10 years, somehow I doubt that it will happen. Their loss though because a lot of people, like me, want to get into EVE but get stuck doing those two boring-ass activities and after they done it for days, they get ganked and lose everything. Logical resolution = rage-quit.
Gregor Parud
Imperial Academy
#7 - 2015-01-04 13:55:38 UTC
They change the NPE all the time and they could easily create tutorial combat sigs if they wanted to where it would actually drop something of (small) value, or more interactive ways to explain salvaging or perhaps even some basic trading/hauling options with NPC buy/sell orders. There's tons of ways for newbies to make isk and it doesn't take much effort to explain these.

Celine Sophia Maricadie
Tal-Cel Industry and Salvage LLC
#8 - 2015-01-04 13:56:44 UTC  |  Edited by: Celine Sophia Maricadie
Okay, so then what's you're solution then? Perhaps craft your own draft and suggest it. You never know, it may well be accepted.

New players, no matter what, tend to ask a lot of "what's the best..." type of questions, and those of us in the Help channels do our best to help them through that. It's in their nature to ask questions of that sort, especially if they've been very used to gaming in theme-park style games.

I personally don't see it as CCP setting them up to be grind bears, but I just keep in mind what realistic options are open for new players and how to help best direct them to the resources. You have to admit, the mail does give them that.

When I read the mail as a whole I don't see it as setting them up to be grind bears, but that is my perception on it. If I were to focus only on the initial part of the mail, and discount that it is addressing new players for how to start out, then I'd be seeing as a "go grind ISK" message. Again, this is how I see it, and I'm not discounting your point of view on it Smile.

Edit: Eve is "player driven content" and yes, the NPE could always become better than it is, but it has evolved. And there are many new players who find themselves in the care and direction of more experienced players. This is the difference, and it's not really up to CCP, in my opinion, to craft "proper, ready to go, newbs" who have all the answers and don't act like new players do....
Gregor Parud
Imperial Academy
#9 - 2015-01-04 14:04:53 UTC
Oh yes, I help newbies a lot and have done so for many years, in many different ways.

First of all change the initial exposure to EVE away from "must do basic mind numbing stuff" by either expanding on the fact that there's tons of choices and options and above all avoid the "it's all about that isk" silliness. Empowering newbies by showing them that it's fine to not rush ahead but instead slow down, look around and find the funky side of things is the way forward for a sandbox like EVE.

The career tutorials (and the newbie systems as a whole) need a massive rethink. They're limited, boring, and the hilarious amount of text windows make new players just uninstall the game in disgust.
Tsukino Stareine
Garoun Investment Bank
Gallente Federation
#10 - 2015-01-04 14:23:09 UTC
there's a new player mail???
Gregor Parud
Imperial Academy
#11 - 2015-01-04 14:26:06 UTC
Not sure if it's a new mail but it's sent to new accounts :)
voetius
Grundrisse
#12 - 2015-01-04 18:09:15 UTC

If you want to do something positive like run a competition to design a welcome mail I would be happy to donate some prizes or something Gregor.

I tend to agree with Celine that if you are going to offer suggestions they need to be practical, which is not to say that you are wrong of course.
Gregor Parud
Imperial Academy
#13 - 2015-01-04 18:20:06 UTC
I'll think of something and set it up, no need for financial help in that regard. Damnit, this might actually get me more active again.
Herzyr
Ministry of War
Amarr Empire
#14 - 2015-01-04 18:53:07 UTC
Well of course mining is a good income for newbies sir!

I started out mining with my venture, I upgraded to a procurer, then to a retriever, only to lose it to a gank.

Then I branched out after I got enough capital.

See? Nothing wrong about that, except that mining hits a gap very fast if you are soloing but its a excelent way to get some seed money
Mr Epeen
It's All About Me
#15 - 2015-01-04 19:11:53 UTC
What do you want, Gregor?

"Hi new player, I know you have 5000 ISK and no clue how to get more. Well, ignore the only two things you can do to make ISK and get a handle on the basic mechanics in the first few days and set up a 0.0 alliance. Or park at a gate and use your newbship to gank a freighter. Or make a corp and declare war on the rest of New Eden. Oh yeah...sorry, you need ISK for that. Forget I mentioned it."

Seriously! What do you think should be suggested to a day-one player?

There is plenty that can be done to improve the NPE, but selectively quoting the mail and starting a whine thread is not one of them.

Mr Epeen Cool
Gregor Parud
Imperial Academy
#16 - 2015-01-04 19:29:12 UTC
Mr Epeen wrote:
the only two things you can do to make ISK


First of all that's a lie. Secondly the whole "quickly, make isk IIIISK!!!!! GOTTA MAKE ISK, GO GRIIIIIIND!!! IIIIIIIISK (p.s. if you don't want to make isk you can also buy these handy plex things)" is terrible.
Celine Sophia Maricadie
Tal-Cel Industry and Salvage LLC
#17 - 2015-01-04 21:01:50 UTC
Gregor Parud wrote:
Mr Epeen wrote:
the only two things you can do to make ISK


First of all that's a lie. Secondly the whole "quickly, make isk IIIISK!!!!! GOTTA MAKE ISK, GO GRIIIIIIND!!! IIIIIIIISK (p.s. if you don't want to make isk you can also buy these handy plex things)" is terrible.

This seems to be turning into more of a rant by the OP rather than suggesting some possible changes.

Eve New Citizens Q&A simply isn't the place for a rant.

Make some possible suggestions to help, or htfu where it comes to your obviously narrow and bitter vet interpretation of the mail. Most posting here seem to see the positives in what the mail does point to and offer. And we seemed to have made it through the NPE.

I look forward to your concise guide for newbros on the better ways to fund themselves in their beginning days rather than the obvious mechanics offered by and pointed to in the mailing. Many players who stick around obviously move on from things you personally abhor, but then again, it's a sandbox, ins't it, and some will happily do those things for years.

I think you're just tired of seeing the same newbro questions that they're inevitably going to have and want to point (unneeded) blame somewhere, because it's becoming apparent to me that you want some form of perfection so those questions never get asked and you never have to see them again.

Come up with positive suggestions, and drop the rant.
Mr Epeen
It's All About Me
#18 - 2015-01-04 21:56:12 UTC
Celine Sophia Maricadie wrote:

This seems to be turning into more of a rant by the OP rather than suggesting some possible changes.



Turning into a rant?

It was a rant from the first word.

This needs to be moved to GD where we can respond to the OP in the proper manner and then locked for whining.

Mr Epeen Cool
Gregor Parud
Imperial Academy
#19 - 2015-01-04 21:57:05 UTC  |  Edited by: Gregor Parud
Which part of "I'll think of something and set it up." didn't you get. As a mining alt I can see why you're reacting as you are.
J'Poll
School of Applied Knowledge
Caldari State
#20 - 2015-01-04 22:09:53 UTC
Mr Epeen wrote:
Celine Sophia Maricadie wrote:

This seems to be turning into more of a rant by the OP rather than suggesting some possible changes.



Turning into a rant?

It was a rant from the first word.

This needs to be moved to GD where we can respond to the OP in the proper manner and then locked for whining.

Mr Epeen Cool


Agreed:


Is it a Question or a general helpful post to assist new players?

Nope, so not NCQA food.


So where should it be?


Does have a nice concrete idea that would benefit EVE?

Yes > F&I
No > GD

Personal channel: Crazy Dutch Guy

Help channel: Help chat - Reloaded

Public roams channels: RvB Ganked / Redemption Road / Spectre Fleet / Bombers bar / The Content Club

123Next pageLast page