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Repeated freezing

Author
Tiay Saito
Forsaken Reavers
#1 - 2014-12-17 10:48:23 UTC
Hi there,

I'm looking to cure my mac client hangups.

my setup:
13" rMBP 2014, 2.8GHz, 16 RAM, 1TB SSD, running 10.9.5


the problem:
EvE freezes every now and then. Then I force quit and launch again.
Mostly, this happens apparently at random- sometimes freezing several times in a row, sometimes 'only' freezing one or twice that day, and one time it didn't freeze all day, but I have no idea why.
Another time it would repeatedly freeze at the exact moment I tried to start a conversation with someone. However, the rest of the time the freezes seem to be random, not associated with anything I'm doing. They happen when I'm actively playing, in space or docked, and when the app is in the background for a while.

I've tried:
turning off app-nap (for the launcher and also in package contents itself)
turning on low-res mode (since I have retina)
restarting before launching EvE
using only external display
using only bulid-in display (this seems to make the fans spin up less, but still freezes)
window mode
full screen mode
graphics set to low
flying with map view on and without loading station environment
turning off various background network stuff (quitting mail, pausing crashplan, google drive and dropbox)

It. just. effing. keeps. freezing.


recently I tried reinstalling, though I did this using the installer I dl'd the first time. That *seemed* to fix it. for a few days, it did not freeze!

Then it started again, with gusto! I'd undock- freeze, relaunch, warp to an asteroid belt- freeze, relaunch, resume warp, freeze, relaunch, target some rats, get some shots off, freeze, relaunch, shoot at rats some more, start salvaging wrecks, freeze, relaunch, find that the last rat killed one of my salvage drones while I was away, etc. basically, it is completely unplayable even for solo PvE. I can't help but notice that this started up again after the last update.

now, I know that my puny laptop isn't really the best EvE machine, but this can't be right.

So my question is:
Is there anything else I can try?
any of you mac folks having the same issue?
Vincent Athena
Photosynth
#2 - 2014-12-17 13:47:37 UTC
Looking at the posts in here is appears many are getting various freezing issues. There has been a big uptick in this issue with the Rhea release.

No one has found a good fix. You have done most of the things people try. The only thing left is to insure you do not have a torrent automatically start when you restart your computer. Torrents are death to the Mac client.

Oh, and file a bug report. Everyone who gets freezes should file a bug report.

For me, I get freezes that last from 1 to 20 seconds, then the client starts working again.

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Frozen fanfiction

Tiay Saito
Forsaken Reavers
#3 - 2014-12-17 15:19:52 UTC
Vincent Athena wrote:
Looking at the posts in here is appears many are getting various freezing issues. There has been a big uptick in this issue with the Rhea release.

No one has found a good fix. You have done most of the things people try. The only thing left is to insure you do not have a torrent automatically start when you restart your computer. Torrents are death to the Mac client.

Oh, and file a bug report. Everyone who gets freezes should file a bug report.

For me, I get freezes that last from 1 to 20 seconds, then the client starts working again.


Hur :/ that's what I feared. Mine doesn't un-freeze, I've waited several minutes to see if it would resolve itself. Very odd. And yeah, I thought it might be network activity, but it does the same thing even with no other applications running, and background network hogs (crashplan/dropbox/g drive) paused, nothing else using the network (according to istat menu anyway)

CCP, fix please :'(
Vincent Athena
Photosynth
#4 - 2014-12-17 22:24:08 UTC
A bit of good news from the dev blog thread on the new client:

CCP Snorlax wrote:
Manssell wrote:
So how is this going to work in conjunction with the ever present bug on Macs that causes the client to freeze up if things are downloading while in in game?

Well, the good news is that we finally have a reproducible bug that we are investigating.

Know a Frozen fan? Check this out

Frozen fanfiction

Dersen Lowery
The Scope
#5 - 2014-12-19 20:53:50 UTC
Confirming.

I logged in, my jaw dropped at the sight of a Venture in a Gallente station under the new lighting. I spun the ship a few times, and just as I was remarking how much the Mac client had improved since I joined, it froze.

Usually, the client would either crash on a session change or take a few hours for the memory leak to get bad enough that it would either disconnect silently or bomb. Freezes in station, not 30 seconds after I enter the game, are a new thing.

After relaunching the game from the launcher, the game was stable, so it might have been a first-time-after-the-update thing, I don't know.

Running OS X 10.10.1 on a late 2012 iMac 27", 24GB RAM.

Proud founder and member of the Belligerent Desirables.

I voted in CSM X!