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Issues, Workarounds & Localization

 
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Crucible Issues & Workarounds

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Corp 5py
Doomheim
#121 - 2012-04-02 09:28:34 UTC  |  Edited by: Corp 5py
eocsnesemaj wrote:

All other internet related services stay running when eve drops, skype, youtube and outlook maintain their connections. I have changed no hardware in this time and nothing has updated that could affect this.



When you run a ping to google, do you see any dropped packets (as in time outs)? 1-2 packet lost will cause eve to close the connection, but other internet services (youtube, voice,..etc) will be unaffected.

If you have that packet loss, have another chat with the ISP. It is entirely possible:
* overloaded some network nodes to service more customers at no extra investment cost and accepted that at peak times the service quality drops but remains 'acceptable' for general purpose browsing. .
* they had a network failure and your part of the network is now struggling to cope with increased traffic due to ISP rerouting stuff.
* ISP localized hardware failure, for instance a faulty connection due external factors (can affect a few blocks at a time)

Of course, they'll want to keep quiet on this (we see no problem on our end ...bla..bla). It is unlikely you'll get a good answer from the person that first answers your call. Ask to be forwarded to tech personnel, the public relation monkeys are only reading a predefined troubleshooting list/standard responses and have no real idea of what is going on.

For the problem to be on eve side .. it's unlikely. From what I understood, eve servers have dynamic routing, and if a faster route is found to your connection, a new route is created behind the scenes. So connection point to eve today =/= connection point to eve yesterday =/=connection point tomorrow.

If within a week the situation doesn't improve, change providers.
snake pies
Dixon Cox Butte Preservation Society
#122 - 2012-04-08 22:17:28 UTC
bugged duplicate linking in chat channels

scan probing sometimes stops responding and i have to tab out or close/open it to come back to rescan anew.
Luke Perceptinator
Space Raiders n Industry Mining Crew
#123 - 2012-04-14 06:30:08 UTC  |  Edited by: Luke Perceptinator
Cesar Menage wrote:
My Whole Eve client Shuts down and restarts I had it on Window mode now I have it on Full screen and it still does the same thing
I am only running one Client

Win 7 Pro 32
2GB ram
and the info I got from video driver
Intel® Graphics Media Accelerator Driver for Mobile Report
Report Date: 11/30/2011
Report Time[hr:mm:ss]: 13:20:26
Driver Version: 8.15.10.2302
Operating System: Windows 7 Service Pack 1(6.1.7601)
Default Language: English (United States)
DirectX* Version: 10.0
Physical Memory: 1944 MB
Minimum Graphics Memory: 32 MB
Maximum Graphics Memory: 780 MB
Graphics Memory in Use: 67 MB
Processor: x86 Family 6 Model 23 Stepping 10
Processor Speed: 2527 MHz
Vendor ID: 8086
Device ID: 2A42
Device Revision: 07




* Accelerator Information *


Accelerator in Use: Mobile Intel(R) 4 Series Express Chipset Family
Video BIOS: 1989.2
Current Graphics Mode: 1280 by 800




* Devices Connected to the Graphics Accelerator *


Active Notebook Displays: 1
* Built-in Display *


Monitor Name: ThinkPad Display 1280x800
Display Type: Digital
Gamma Value: 2.2
DDC2 Protocol: Supported


Maximum Image Size:
Horizontal: 12.99 inches
Vertical: 08.27 inches


Monitor Supported Modes:
1280 by 800 (50 Hz)
1280 by 800 (60 Hz)



Display Power Management Support:
Standby Mode: Supported
Suspend Mode: Supported
Active Off Mode: Supported



I get the same problem on my clients whether I'm running 3 clients or just 1, after running for about an hour they reboot and I have to relog in. This is an issue if you are in a fleet fight and get left behind somewhere.
Ne ways I have put in a petition and awaiting reply to that, can't really do much in game until I can trust that the eve clients isn't going to boot me after an hour.

One thing to note is that this has only started on the 12th since the last patch.

Win 7 Pro 64
4GB ram
Processor: Intel Core i5 CPU M480 @ 2.67GHz
ATIMobility Radeon HD 5650
Luke Perceptinator
Space Raiders n Industry Mining Crew
#124 - 2012-04-15 04:36:28 UTC
Luke Perceptinator wrote:
Cesar Menage wrote:
My Whole Eve client Shuts down and restarts I had it on Window mode now I have it on Full screen and it still does the same thing
I am only running one Client

Win 7 Pro 32
2GB ram
and the info I got from video driver
Intel® Graphics Media Accelerator Driver for Mobile Report
Report Date: 11/30/2011
Report Time[hr:mm:ss]: 13:20:26
Driver Version: 8.15.10.2302
Operating System: Windows 7 Service Pack 1(6.1.7601)
Default Language: English (United States)
DirectX* Version: 10.0
Physical Memory: 1944 MB
Minimum Graphics Memory: 32 MB
Maximum Graphics Memory: 780 MB
Graphics Memory in Use: 67 MB
Processor: x86 Family 6 Model 23 Stepping 10
Processor Speed: 2527 MHz
Vendor ID: 8086
Device ID: 2A42
Device Revision: 07




* Accelerator Information *


Accelerator in Use: Mobile Intel(R) 4 Series Express Chipset Family
Video BIOS: 1989.2
Current Graphics Mode: 1280 by 800




* Devices Connected to the Graphics Accelerator *


Active Notebook Displays: 1
* Built-in Display *


Monitor Name: ThinkPad Display 1280x800
Display Type: Digital
Gamma Value: 2.2
DDC2 Protocol: Supported


Maximum Image Size:
Horizontal: 12.99 inches
Vertical: 08.27 inches


Monitor Supported Modes:
1280 by 800 (50 Hz)
1280 by 800 (60 Hz)



Display Power Management Support:
Standby Mode: Supported
Suspend Mode: Supported
Active Off Mode: Supported



I get the same problem on my clients whether I'm running 3 clients or just 1, after running for about an hour they reboot and I have to relog in. This is an issue if you are in a fleet fight and get left behind somewhere.
Ne ways I have put in a petition and awaiting reply to that, can't really do much in game until I can trust that the eve clients isn't going to boot me after an hour.

One thing to note is that this has only started on the 12th since the last patch.

Win 7 Pro 64
4GB ram
Processor: Intel Core i5 CPU M480 @ 2.67GHz
ATIMobility Radeon HD 5650


Quick response from CCP thanks guys,
Cesar Menage the issue for me was that I'm located in Australia and there is currently an issue with the backbone from my area. CCP said to contact the ISP and looking further into the issue it was my ISP they say that there are issue with my exchange affecting the line.
You might want to do the same thing if you live in Australia dude.

Thanks ccp for the quick reply you were right on the money.
Hope this helps.
Marcin Arkaral
Viziam
Amarr Empire
#125 - 2012-04-16 01:02:54 UTC
Luke Perceptinator wrote:
Luke Perceptinator wrote:
Cesar Menage wrote:
My Whole Eve client Shuts down and restarts I had it on Window mode now I have it on Full screen and it still does the same thing
I am only running one Client

Win 7 Pro 32
2GB ram
and the info I got from video driver
Intel® Graphics Media Accelerator Driver for Mobile Report
Report Date: 11/30/2011
Report Time[hr:mm:ss]: 13:20:26
Driver Version: 8.15.10.2302
Operating System: Windows 7 Service Pack 1(6.1.7601)
Default Language: English (United States)
DirectX* Version: 10.0
Physical Memory: 1944 MB
Minimum Graphics Memory: 32 MB
Maximum Graphics Memory: 780 MB
Graphics Memory in Use: 67 MB
Processor: x86 Family 6 Model 23 Stepping 10
Processor Speed: 2527 MHz
Vendor ID: 8086
Device ID: 2A42
Device Revision: 07




* Accelerator Information *


Accelerator in Use: Mobile Intel(R) 4 Series Express Chipset Family
Video BIOS: 1989.2
Current Graphics Mode: 1280 by 800




* Devices Connected to the Graphics Accelerator *


Active Notebook Displays: 1
* Built-in Display *


Monitor Name: ThinkPad Display 1280x800
Display Type: Digital
Gamma Value: 2.2
DDC2 Protocol: Supported


Maximum Image Size:
Horizontal: 12.99 inches
Vertical: 08.27 inches


Monitor Supported Modes:
1280 by 800 (50 Hz)
1280 by 800 (60 Hz)



Display Power Management Support:
Standby Mode: Supported
Suspend Mode: Supported
Active Off Mode: Supported



I get the same problem on my clients whether I'm running 3 clients or just 1, after running for about an hour they reboot and I have to relog in. This is an issue if you are in a fleet fight and get left behind somewhere.
Ne ways I have put in a petition and awaiting reply to that, can't really do much in game until I can trust that the eve clients isn't going to boot me after an hour.

One thing to note is that this has only started on the 12th since the last patch.

Win 7 Pro 64
4GB ram
Processor: Intel Core i5 CPU M480 @ 2.67GHz
ATIMobility Radeon HD 5650


Quick response from CCP thanks guys,
Cesar Menage the issue for me was that I'm located in Australia and there is currently an issue with the backbone from my area. CCP said to contact the ISP and looking further into the issue it was my ISP they say that there are issue with my exchange affecting the line.
You might want to do the same thing if you live in Australia dude.

Thanks ccp for the quick reply you were right on the money.
Hope this helps.



I have exactly the same problem since last few days. I'm in Western Australia.
Roc Marcellus
#126 - 2012-04-17 18:30:52 UTC
If anyone's experiencing a persistent memory leak and stuttering while playing, try disabling the audio in the ESC>Sound options. Before doing so my RAM usage steadily increased to upwards of 2gb after a few hours, but after disabling audio and relogging it's been stable.

(Bug reported)
Katrina Oniseki
Oniseki-Raata Internal Watch
Ishuk-Raata Enforcement Directive
#127 - 2012-05-30 03:24:44 UTC  |  Edited by: Katrina Oniseki
Anything posted to a chat window that matches or exceeds the maximum character limit will not be received by others in the channel. After posting it, the system will filter you for spam, preventing you from posting anything else in that channel for 60 seconds.

EDIT: Apparantly this is referred to as "that cutoff bug" and only happens on emotes.

Katrina Oniseki
LoRDa RaMOs
Vicious Traditions
#128 - 2012-06-21 02:21:19 UTC
Marcin Arkaral wrote:
Luke Perceptinator wrote:
Luke Perceptinator wrote:
Cesar Menage wrote:
My Whole Eve client Shuts down and restarts I had it on Window mode now I have it on Full screen and it still does the same thing
I am only running one Client

Win 7 Pro 32
2GB ram
and the info I got from video driver
Intel® Graphics Media Accelerator Driver for Mobile Report
Report Date: 11/30/2011
Report Time[hr:mm:ss]: 13:20:26
Driver Version: 8.15.10.2302
Operating System: Windows 7 Service Pack 1(6.1.7601)
Default Language: English (United States)
DirectX* Version: 10.0
Physical Memory: 1944 MB
Minimum Graphics Memory: 32 MB
Maximum Graphics Memory: 780 MB
Graphics Memory in Use: 67 MB
Processor: x86 Family 6 Model 23 Stepping 10
Processor Speed: 2527 MHz
Vendor ID: 8086
Device ID: 2A42
Device Revision: 07




* Accelerator Information *


Accelerator in Use: Mobile Intel(R) 4 Series Express Chipset Family
Video BIOS: 1989.2
Current Graphics Mode: 1280 by 800




* Devices Connected to the Graphics Accelerator *


Active Notebook Displays: 1
* Built-in Display *


Monitor Name: ThinkPad Display 1280x800
Display Type: Digital
Gamma Value: 2.2
DDC2 Protocol: Supported


Maximum Image Size:
Horizontal: 12.99 inches
Vertical: 08.27 inches


Monitor Supported Modes:
1280 by 800 (50 Hz)
1280 by 800 (60 Hz)



Display Power Management Support:
Standby Mode: Supported
Suspend Mode: Supported
Active Off Mode: Supported



I get the same problem on my clients whether I'm running 3 clients or just 1, after running for about an hour they reboot and I have to relog in. This is an issue if you are in a fleet fight and get left behind somewhere.
Ne ways I have put in a petition and awaiting reply to that, can't really do much in game until I can trust that the eve clients isn't going to boot me after an hour.

One thing to note is that this has only started on the 12th since the last patch.

Win 7 Pro 64
4GB ram
Processor: Intel Core i5 CPU M480 @ 2.67GHz
ATIMobility Radeon HD 5650


Quick response from CCP thanks guys,
Cesar Menage the issue for me was that I'm located in Australia and there is currently an issue with the backbone from my area. CCP said to contact the ISP and looking further into the issue it was my ISP they say that there are issue with my exchange affecting the line.
You might want to do the same thing if you live in Australia dude.

Thanks ccp for the quick reply you were right on the money.
Hope this helps.



I have exactly the same problem since last few days. I'm in Western Australia.



Been having the same issue and i'm from Venezuela.

Cheers.