Issues, Workarounds & Localization

This thread will collect all issues known to us that we are working on and possible workarounds related to the Crucible release.

1. Scan probes not working below 4AU

This is actually not a bug, but the result of a change to the way probes and signature filtering works. If you are experiencing this you will need to reset your scan probe filters as many signatures have now been split into separate categories.

2. Pinning windows

We are aware that this option is currently not present and we are looking into fixing it. We currently have no workaround.

3. Drones have vanished from my Supercarrier!

As explain here, during the deployment Crucible all Supercarriers that had any non-fighter(bomber) drones, or exceeded the maximum drone space in their drone bay had their drones moved to their home stations. If you are one of the pilots affected and need help getting back up and running, please file a petition in the 'Stuck Character' category and a friendly GM will help you out as soon as possible.

4. My patch failed!

If your patch failed for some reason, you can run the repair tool with the following launch option:

repair.exe --buildno:306979

You can do this by creating a shortcut of the repair.exe file (found in your EVE folder) and opening the properties of the shortcut. Then add --buildno:306979 to the source path.

5. Russian/German petition category is missing from petitions in game

This is by design; they are now subject to localization. Customer support also have full control over the creation and routing of petition categories to queues so if adjustments need to be made they have the tools and the authority.

Client in Russian -> Only get Russian categories
Client in German -> Only get German categories
Client in Japanese -> Only get Japanese categories
Client in English -> Only get English categories.

6. I cannot find the fuel block BPOs!

As explained in this message, the BPOs will be seeded in a few days, and starbases will not switch over to fuel blocks for some time after the BPOs are seeded. This measure has been put into place to make sure no one is caught unawares and to make sure that the transition is as smooth as possible for everyone involved.

-- UPDATE: They have been seeded.

7. My windows are not the way I last left them!

There was an important change that went in with Crucible that has been falling below the radar a bit. From the patch notes:

"Window settings on Tranquility have been reset as part of the changes to UI and UI scaling. We are sorry for the inconvenience that this will cause to saved windows."

This means that your windows settings have been reset. Unfortunately there is no other workaround besides rebuilding the exact setup that you prefer.

8. Deliver to corp member not showing in english client

No workaround, but we are working to resolve this.

Update: Fixed in Crucible 1.0.1

9. There is a rare issue with switching between the same two languages back and forth, where players may encounter not being able to go back to the language they had previously selected.

Workaround: If you encounter this rare issue and are unable to change back to the desired language setting, please select any of the languages that wasn’t previously selected, then change to the desired language. So if English – German – English is not possible, switch to Japanese or Russian in between, then English or German again.

10. Customs office gantry cannot be built in Amarr outposts

We are aware and are working on a fix.

Update: Fixed in Crucible 1.0.1

11. Why are my PI tax costs so high?

This is not a bug, but by design. When the taxes were doubled (as mentioned in the patch notes), the base costs was also updated and recalculated with current material prices.

12. Signature ID numbers are too similar

We are aware and we will change this in the near future.

13. Cannot drag items from the customs office into cargo

People cannot drag items from the CO into their cargo. This is just a UI bug, the items you are seeing don’t exist anymore because they were stacked. Logging out and logging in again will clear it for now. We are working on a fix.

14. POCOs in wormholes fail to retain tax rates.

Player-owned customs offices, in wormholes only, have a problem that causes their player-set tax rates to be reset to default after any downtime. We are working on a fix and will deploy asap, in the meantime POCO owners will have to adjust their tax rates once daily after downtime.

Update: Fixed in Crucible 1.0.1

15. Unable to scan down POCO gantries

It is impossible to scan down POCO gantries that have not yet been fully converted into POCOs.

Update: Fixed in Crucible 1.0.1

Small addendum here, while running the Repair.exe, like in 1-2 minutes after activating it, open task manager (ctrl-alt-del), go to processes, find and terminate exefile.exe if it's there.

Otherwise you may get a error similar to: "permission denied when trying to access /bin/exefile" after the downloading has ended and the repair tool tries to apply the patch.


This has happened to me last nite and that fixed the permission error.

I'm suggesting first posting about what the error is, otherwise if troubleshooting ain't working for you just do a full client download.

Why dont i see anything about the killboard conflicts? Cant seem to post anything including the new BC i just blew up...

Fitting and unfitting modules in space (POS) freezes ui for a minute.

.. per module.

.. the whole ui.

.... CCP exe has stopped responding - no wait, you are fitting something.

This is exactly what happens. The filters now offer to filter out sites of a certain type (i.e. you only want to ever fully scan down Radar sites, you can now set a filter to do exactly that). At a certain signal strength, the type of the site becomes known, at which point the filter for the type will kick in (it won't filter until the type is actually visible).

Those options won't be set automatically on existing filters, so if you have any filter set wtihin the system scanner, you will have to update them to include the signature types you want to be able to fully scan down.

Some problem with courer containers when you want see info with him weight he showing weight 0.01. Must show are all weight items in the courer container

Some issues I found:

1. "F11" it does not slide your "selected item" window out of the way

2. "Ctrl + F9" does not remove minimized windows from the screen to take UI free screen shots

3. Combining "Information" window and "People & Places" window. If you are looking at the people and places portion, and open an "Information" window item, it will not make the Information window go to the top, you have to click it.

4. Jukebox - When you add CCP tracks to your own playlist, they show up as mls://UI_AUDIO_AMBIENT021

5. I seem to be running into non-bookmarked stargates a lot more frequently

Really, just minor inconveniences on my part that I've experienced. Great patch. Sometime in the future I plan on buying myself one of the new ships CCP implemented, probably the Tornado or Talos which are visually stunning.

Any chance to have back the combo narrow | normal | expanded in font settings and have back the old font?
new font is too high and has too pixel of spacing above; with my 17" monitor (1280x1024) I can't organize as usual the local, overview and intel/corp windows :(

Scaling does not seem to stick for me.

whenever i make a change in window size or log in the scaling has to be set again. i like it on 125 and it continually resets to 100