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Language Chat Channel Consolidation With Oceanus

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CCP Falcon
#1 - 2014-09-23 16:28:22 UTC  |  Edited by: CCP Phantom
Good afternoon capsuleers Smile

Some of you who've been on Singularity may have noticed that the officially hosted language have vanished from the channel listing in the client.

Previously we've supported a total of 39 language channels in game, however over the course of the last 12 months or so we have had a rise in the number of complaints regarding politically motivated trolling and inappropriate content being displayed in them.

With most of these languages having no official support from CCP, this means that investigating and answering tickets of this nature from these channels is sometimes not possible due to a significant language barrier. This is contrary to our policy of moderating and enforcing our terms of service (in particular the sections on player conduct) in persistent CCP hosted channels within the EVE client.

As such, with Oceanus we'll be removing the officially hosted language based channels from the EVE Online client, and only the help channels for our officially supported languages will remain.

We'd like to let you all know in advance, and invite you to create your own player run language channels after the Oceanus release is deployed in order to continue discussions in your native languages if you wish to do so.

- F <3

CCP Falcon || EVE Universe Community Manager || @CCP_Falcon

Happy Birthday To FAWLTY7! <3
Alenn G'kar
Deep Core Mining Inc.
Caldari State
#2 - 2014-09-23 17:12:49 UTC
Cry fun is over. I blame MarekCZE I understand that you were very busy dealing with complaints on him in CZ/SK channel.

LolLol
Darkblad
Doomheim
#3 - 2014-09-23 18:07:25 UTC
Adding a note and a link to this announcement to those chats would be nice.

NPE – ISD – RIP
Naburi NasNaburi
Doomheim
#4 - 2014-09-23 18:17:28 UTC  |  Edited by: Naburi NasNaburi
Not really sure what to think about this.. we have 300-500+ people in the German Channel.. yes its a harsh language often - I am sure the hard core trolls will move over to the help channels ... and then.. things will get UGLY. I dont even remember the last CCP or ISD sighting in the help channel.
Alenn G'kar
Deep Core Mining Inc.
Caldari State
#5 - 2014-09-23 18:27:20 UTC
Naburi NasNaburi wrote:
Not really sure what to think about this.. we have 300-500+ people in the German Channel.. yes its a harsh language often - I am sure the hard core trolls will move over to the help channels ... and then.. things will get UGLY. I dont even remember the last CCP or ISD sighting in the help channel.


like never :D
Darkblad
Doomheim
#6 - 2014-09-23 18:33:12 UTC
Naburi NasNaburi wrote:
I dont even remember the last CCP or ISD sighting in the help channel.
last recorded ISD presence during my online times in german help: July 31.
About time more volunteers (german and other languages for sure) apply for ISD STaR.

NPE – ISD – RIP
Samsara Toldya
Academy of Contradictory Behaviour
#7 - 2014-09-23 18:45:42 UTC
CCP Falcon wrote:
...however over the course of the last 12 months or so we have had a rise in the number of complaints regarding politically motivated trolling and inappropriate content being displayed in them.
...
invite you to create your own player run language ... in your native languages if you wish to do so.


Ehm... do I get this right? Politically motivated trolling and inappropriate content won't be CCPs business as long as it happens in channels created by players? Does this include private conversations and Eve-Mail as they are "player run", too?

Otherwise I fail to see how shutting down some channels will reduce complaints.
Naburi NasNaburi
Doomheim
#8 - 2014-09-23 18:53:41 UTC
You CCP Falcon lured me back in with this: https://forums.eveonline.com/default.aspx?g=posts&m=4972885#post4972885

And now...... ?

What ever happend to the mean and harsh world you described not too long ago ? :)
Mikhem
Taxisk Unlimited
#9 - 2014-09-23 19:47:04 UTC
Well this is bad news indeed. It is pity to lose language channels.

I don't remember seeing politically motivated discussion in finnish channel. Why do all channels need to be removed if one or two language channels have problems? There has been finnish player channel in use earlier because official channel had so much english spam text all the time. This problem was fixed long ago.

Always complaining people ruin everything for everyone else. Perhaps I should make ticket and complain about people who complain stuff all the time. Complaining equals pollution. Complaining is much worse issue than stuff people complain about.

Sad face for language channels. SadSadSadSadSadSadSadSadSad

Mikhem

Link library to EVE music songs.
Xeator
soldiers.fi
#10 - 2014-09-23 20:23:47 UTC
Dont do it.
ISD Rontea
ISD STAR
ISD Alliance
#11 - 2014-09-23 20:31:23 UTC
Yes! Greatest news! Thanks, CCP Falcon.

ISD Rontea

ISD STAR Executive

Волонтёр группы по взаимодействию с игроками

Interstellar Services Department
Migui X'hyrrn
No More Dramas Only Llamas
#12 - 2014-09-23 20:52:58 UTC
Such a shame that spanish being official in more than 20 countries and having more than 500 million of native speakers is not an official language.

Migui is running for CSM10!
Altrue
Exploration Frontier inc
Tactical-Retreat
#13 - 2014-09-23 20:56:46 UTC
On the same topic, what will happen to "French Recrutment (Recrutement)" ? There is already a channel using that name (or whatever the official channel will be, the point is that its already taken).

Will it be "nationalized"? Big smile

Signature Tanking Best Tanking

[Ex-F] CEO - Eve-guides.fr

Ultimate Citadel Guide - 2016 EVE Career Chart
dexington
Caldari Provisions
Caldari State
#14 - 2014-09-23 20:59:27 UTC  |  Edited by: dexington
great.. one of the few places where chat didn't drown in cyrillic bullshit is now gone, because ccp support has a hard time figuring out how to use google translate... but it explains why you can write the most obscene insults in russian without getting punished.

I'm a relatively respectable citizen. Multiple felon perhaps, but certainly not dangerous.
Needmore Longcat
Dreddit
Test Alliance Please Ignore
#15 - 2014-09-23 21:13:37 UTC
This is a pretty terrible idea.

I think it's reasonably obvious that you guys want to remove the Russian channel because of the ongoing "issues" in that region, but you want to do it in a way that doesn't scream "we're picking on the Russians."

So, instead of moderating (or tolerating or ignoring) the trolls, you're going to punish the entire community. I really think that this is an error.
ISD Ezwal
ISD Community Communications Liaisons
ISD Alliance
#16 - 2014-09-23 21:27:45 UTC  |  Edited by: ISD Ezwal
I have removed some rule breaking posts and those quoting them. As always I let some edge cases stay.
Please people, keep it on topic and above all civil!

The Rules:
4. Personal attacks are prohibited.

Commonly known as flaming, personal attacks are posts that are designed to personally berate or insult another forum user. Posts of this nature are not beneficial to the community spirit that CCP promote and as such they will not be tolerated.

31. Abuse of CCP employees and ISD volunteers is prohibited.

CCP operate a zero tolerance policy on abuse of CCP employees and ISD volunteers. This includes but is not limited to personal attacks, trolling, “outing” of CCP employee or ISD volunteer player identities, and the use of any former player identities when referring to the aforementioned parties.
Our forums are designed to be a place where players and developers can exchange ideas in a polite and friendly manner for the betterment of EVE Online. Players who attack or abuse employees of CCP, or ISD volunteers, will be permanently banned from the EVE Online forums across all their accounts with no recourse, and may also be subject to action against their game accounts.


EDIT:
Needmore Longcat wrote:
So, instead of moderating (or tolerating or ignoring) the trolls, you're going to punish the entire community. I really think that this is an error.
RUhc gets moderated to hell and back. I can not and will not give examples, but let me assure you I have seen the results. Saying that channel was not moderated is like saying water is not wet.
I can fully understand the happiness of our CCL Commander ISD Rontea, as he was frequently detached to assist ISD's STAR division in RUhc.

ISD Ezwal Community Communication Liaisons (CCLs)
Migui X'hyrrn
No More Dramas Only Llamas
#17 - 2014-09-23 21:58:09 UTC
It is very interesting that pissing off a big portion of the community is seen as "greatest news".

Migui is running for CSM10!
Isaac Grayson
Doomheim
#18 - 2014-09-23 22:05:19 UTC
Time To Leave EvE Again ???



This Pussy Thinking is just Shocked



I think EvE want to be a hard and mercyless world and now this ???



Just a nice **** it :D



Lol i still laughing about this Roll
Etunimi Sukunimi
Perkone
Caldari State
#19 - 2014-09-23 22:10:43 UTC
Move trolling etc. from one channel to another while making it harder for new players to get in touch with the community at the same time? Sounds great.
Ologrim Hartman
Blacksea Company
#20 - 2014-09-23 22:12:14 UTC
Close Spanish channel ----> Say bye to new spanish-language players.

CCP... as you wish...
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