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did someone receive compensation of ship loss at 9.3's MASS DC?
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rice grain
Caldari Provisions
Caldari State
#1 - 2014-09-06 04:42:32 UTC
i made ticket immediately,

but 3 days gone. tickets are unread.

i made another ticket, and it also no answer until now.

i want to know what's going on.

did someone reveive compensation???
Abrazzar
Vardaugas Family
#2 - 2014-09-06 11:52:43 UTC
Did you really think you'd get a faster response when you put a second ticket far behind the first ticket in the queue?

Sovereignty and Population

New Mining Mechanics
Mara Pahrdi
The Order of Anoyia
#3 - 2014-09-06 13:00:40 UTC
Roll

Remove standings and insurance.
J'Poll
School of Applied Knowledge
Caldari State
#4 - 2014-09-06 13:06:54 UTC
Person obviously doesn't know how ticket system works...
Person puts in 2nd ticket, which ends up BEHIND first ticket and thus will be useless and will not speed up the process.

Person has the patience of a peanut and comes whining to forums in 3 days.



Yeah, this will end well.

Personal channel: Crazy Dutch Guy

Help channel: Help chat - Reloaded

Public roams channels: RvB Ganked / Redemption Road / Spectre Fleet / Bombers bar / The Content Club
Mallak Azaria
Caldari Provisions
Caldari State
#5 - 2014-09-06 13:33:00 UTC
Hi guys I put in a ticket for something 5 minutes ago & haven't received a reply, what gives?

This post was lovingly crafted by a member of the Goonwaffe Posting Cabal, proud member of the popular gay hookup site somethingawful.com, Spelling Bee, Grammar Gestapo & #1 Official Gevlon Goblin Fanclub member.
Ssabat Thraxx
DUST Expeditionary Team
Good Sax
#6 - 2014-09-06 13:33:44 UTC
Say a "dirty word" in local, in several systems, and I promise you'll hear from a GM within about 10 minutes of offending someone's delicate sensibilities. Then just pull a "hey, while you're here..." [:=d

]

\m/ O.o \m/

"You're a freak ..." - Solecist Project
Doc Fury
Furious Enterprises
#7 - 2014-09-06 13:35:06 UTC
I hope you brought your own logs to plead your case OP, because it's pretty well known that CCP's logs show nothing.

☼

There's a million angry citizens looking down their tubes..at me.
Martin Corwin
Doomheim
#8 - 2014-09-06 13:39:33 UTC
J'Poll wrote:
Person has the patience of a peanut and comes whining to forums in 3 days.

3+ workdays response time is evidence of bad and/or inefficient user support.
Mallak Azaria
Caldari Provisions
Caldari State
#9 - 2014-09-06 13:42:01 UTC
Martin Corwin wrote:
J'Poll wrote:
Person has the patience of a peanut and comes whining to forums in 3 days.

3+ workdays response time is evidence of bad and/or inefficient user support.


It's pretty standard.

This post was lovingly crafted by a member of the Goonwaffe Posting Cabal, proud member of the popular gay hookup site somethingawful.com, Spelling Bee, Grammar Gestapo & #1 Official Gevlon Goblin Fanclub member.
Miomeifeng Alduin
Lithonauts Inc.
#10 - 2014-09-06 14:11:59 UTC
Martin Corwin wrote:
J'Poll wrote:
Person has the patience of a peanut and comes whining to forums in 3 days.

3+ workdays response time is evidence of bad and/or inefficient user support.


No, you just think that. for a somewhat decent sized company 3 days would be great. As a client you only notice the 1 ticket you have in your queue, as the support rep, you see the 5000 tickets in the queue.

To the OP: you wont get compensated, you dont deserve compensation, noone does.
Belt Scout
Thread Lockaholics Anonymous
#11 - 2014-09-06 14:22:59 UTC
I lost a full ice belt, but CCP spawned a new one for me right after downtime.

Didn't even need a petition.

Cool

They say most of your brain shuts down on the EvE forums. All but the impatient side, and the sarcastic side. No wonder I'm still awake.

**This IS my main so STFU.
Sentamon
Imperial Academy
Amarr Empire
#12 - 2014-09-06 20:07:34 UTC
Mallak Azaria wrote:
Hi guys I put in a ticket for something 5 minutes ago & haven't received a reply, what gives?


Clearly you haven't made a second ticket.

~ Professional Forum Alt  ~
IIshira
School of Applied Knowledge
Caldari State
#13 - 2014-09-06 20:13:49 UTC
Martin Corwin wrote:
J'Poll wrote:
Person has the patience of a peanut and comes whining to forums in 3 days.

3+ workdays response time is evidence of bad and/or inefficient user support.

You're so right... I say you should unsub. Show CCP you mean business!

Please give me all your stuff before you do. No point letting it go to waste.
J'Poll
School of Applied Knowledge
Caldari State
#14 - 2014-09-06 20:50:13 UTC
IIshira wrote:
Martin Corwin wrote:
J'Poll wrote:
Person has the patience of a peanut and comes whining to forums in 3 days.

3+ workdays response time is evidence of bad and/or inefficient user support.

You're so right... I say you should unsub. Show CCP you mean business!

Please give me all your stuff before you do. No point letting it go to waste.


We all know that UAE has dibs on (rage)quitting stuff.

Personal channel: Crazy Dutch Guy

Help channel: Help chat - Reloaded

Public roams channels: RvB Ganked / Redemption Road / Spectre Fleet / Bombers bar / The Content Club
Pok Nibin
Doomheim
#15 - 2014-09-06 21:19:06 UTC
Customer service! How may we help you?

The right to free speech doesn't automatically carry with it the right to be taken seriously.