These forums have been archived and are now read-only.

The new forums are live and can be found at https://forums.eveonline.com/

Issues, Workarounds & Localization

 
  • Topic is locked indefinitely.
 

AMD Laptop VIdeoCard = Black Screen?
Author
Previous Topic Next Topic
Delmar Funaila
School of Applied Knowledge
Caldari State
#1 - 2014-09-02 09:31:11 UTC  |  Edited by: Delmar Funaila
I bought a new laptop,AMD A10-5750M(with 8650G) + 8790M switchable video card, but couldn't play EVE.
After log in and select a character, the screen became dark, no 3D display(Station or Space). The mail notice could display normally and if i press ESC the config window could display too. No matter full screen mode or window mode, the problem still exist. And also, no matter the CrossFIre open or close. I even disable the 8790M in BIOS, not work, still dark.
Only EVE has this problem, other games work fine. So, what can I do?

PS: DX9, DX11, safe mode all failed
Delmar Funaila
School of Applied Knowledge
Caldari State
#2 - 2014-09-02 10:13:15 UTC
I found these in debug.log, any help?


ERROR:backend_impl.cc(2139)] Corrupt Index file
ERROR:cache_util_win.cc(48)] Unable to move the cache: 5
backend_impl.cc(146)] Unable to move cache folder
ERROR:backend_impl.cc(287)] Unable to create cache
INFO:CONSOLE(0)] "The page at about:blank displayed insecure content from launcher:javascriptReady.
," source: (1)
Delmar Funaila
School of Applied Knowledge
Caldari State
#3 - 2014-09-02 10:55:44 UTC
I use the CCP log server, and compare logs between the PC and laptop
and find the client in Laptop runs an "end less loop"
5424 2014.09.02 10:24:38:204 Read: Packet::Notification (Address::Node(nodeID=".....
5425 2014.09.02 10:24:38:204 0,\x13\x0ePackagedAction....
5426 2014.09.02 10:24:38:204 x00\x00....
5427 2014.09.02 10:24:38:204 \x06G\....
5428 2014.09.02 10:24:38:204 nID\n\xaey\x...
5429 2014.09.02 10:24:38:204 n\x00\x...
5430 2014.09.02 10:24:38:205 BroadcastStuff::Notify( DoDestinyUpdate ,...)
5431 2014.09.02 10:24:38:205 DoDestinyUpdate call for tick 83748 containing 1 updates. waitForBubble= False
5432 2014.09.02 10:24:38:205 Server Update with 1 event(s) added to history
5433 2014.09.02 10:24:38:205 FlushState: Adding update for new tick 83748
5434 2014.09.02 10:24:38:205 ------ History Dump 0 -------
5435 2014.09.02 10:24:38:205 state waiting: no
5436 2014.09.02 10:24:38:205 [ 83748 ] AddBalls2
5437 2014.09.02 10:24:38:205
5438 2014.09.02 10:24:38:205 state waiting: no
5439 2014.09.02 10:24:38:205 [ 83747 ] AddBalls2
5440 2014.09.02 10:24:38:205 [ 83747 ] OnSpecialFX (x 5)
5441 2014.09.02 10:24:38:205
5442 2014.09.02 10:24:38:205 state waiting: no
5443 2014.09.02 10:24:38:205 [ 83741 ] RemoveBalls
5444 2014.09.02 10:24:38:205
5445 2014.09.02 10:24:38:205 state waiting: no
5446 2014.09.02 10:24:38:205 [ 83735 ] RemoveBalls
5447 2014.09.02 10:24:38:205
5448 2014.09.02 10:24:38:205 state waiting: no
5449 2014.09.02 10:24:38:205 [ 83730 ] AddBalls2
5450 2014.09.02 10:24:38:205 [ 83730 ] OnSpecialFX
5451 2014.09.02 10:24:38:205
5452 2014.09.02 10:24:38:205 state waiting: no
5453 2014.09.02 10:24:38:205 [ 83720 ] SetState
5454 2014.09.02 10:24:38:205
5455 2014.09.02 10:24:38:853 Waiting for ballpark 2
5456 2014.09.02 10:24:39:870 Waiting for ballpark 3
5457 2014.09.02 10:24:40:883 Waiting for ballpark 4
5458 2014.09.02 10:24:41:899 Waiting for ballpark 5
5459 2014.09.02 10:24:42:913 Waiting for ballpark 6
Repeat these and repeat, repeat
the exefile.exe then no respond, black screen, and when kill the PID, log server receive no Terminating info