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CCP Response Regarding SOMER Blink Concerns

First post First post First post
Author
Edward Harris
Inner Geek
#41 - 2014-08-20 19:52:04 UTC
Sion Kumitomo wrote:
In the handbook of “How Not to Get Permabanned,” not publishing private communications between you and the VP of global sales is on page one. Classic novice mistake.


So Mr. Goon-CSM, just out of curiosity, how would you have reacted if your account got suspended and everything was shut down without any notification? I see it as an act of desperation, since they apparently had an OK from a VP position. I suppose that word means nothing.
Btw, if you want to be official about it - do you see any disclaimer in those statements? I know we use them in our company.

This is still a fault of CCPs lack of internal communication and you are taking it out on a player. Good job.
My trust in CCP has dropped to zero and I'm sure I am not the only one who feels this is an outrage.
Brahan Seer
Native Freshfood
Minmatar Republic
#42 - 2014-08-20 19:52:24 UTC
Also yeah she may have broken the EULA but the was clearly wrong on BOTH sides way to accept responsibility CCP as per usual we still can't trust CCP or the majority of the CSM kiss asses.


Let Jita burn to the ground
Doc Fury
Furious Enterprises
#43 - 2014-08-20 19:52:53 UTC  |  Edited by: Doc Fury
¸¸♬·¯·♩¸¸♪·¯·♫¸¸The wheels on the bus go thump-thump-thump. ¸¸♬·¯·♩¸¸♪·¯·♫¸¸

There's a million angry citizens looking down their tubes..at me.

Zverofaust
Garoun Investment Bank
Gallente Federation
#44 - 2014-08-20 19:53:10 UTC
u have gone too far this time ccp who will join me to protest in jita well see how ccp likes having 10000 players outside jita!!!!!!!!!! LETS DO THIS PPL!!!!!!!!!!
Lord Xander
Native Freshfood
Minmatar Republic
#45 - 2014-08-20 19:53:10 UTC  |  Edited by: Lord Xander
But its gong now so.
111010110
The Darwin Initiative
#46 - 2014-08-20 19:53:57 UTC
Adrie Atticus wrote:
111010110 wrote:
So, what about the Markee Dragon element in all of this?


As Falcon said that there is no proof of RMT you can figure it out yourself.


I didn't mention RMT. There's plenty of angles here. ToS, policies, best practices, the perception problem among many (the folks who think Somer = Markee), the questions concering the things many consider strange (some even suspect) like sole source of 30D trials, teaming up with Somer right after the previous failed scheme CCP had to crack down on, a guy advocating RMT publicly getting a Community Spotlight - I've seen that and tons more pass by on plenty external forums, as well as these.

We've had our share of perception problems over the years. The ones CCP dealt with generated a fresh breath and always reaffirmed the relation between CCP and its customers. The ones they didn't deal with festered until CCP had to - typically after painful wakeup calls.

I'm not even mentioning how the leaked correspondence references Markee involved in the scheme, or Somer wiggling to cover Markee's commercial interests (though it should be noted, something CCP recognises in these statements, that neither Somer nor Markee sought out a formalisation of a promotion or scheme. CCP's VP Sales offered. Neither of them pursued it however. In a nutshell, Markee's involved - and is a commercial partner of CCP.

Sure, I doubt anyone will figure out what passed between Somer and Markee. But it is in CCP's interest to not leave shadows like in the past. Not for now, it's just stuff which always comes back to taint things. With a second decade, I'd much rather see clear waters.


So, what about the Markee Dragon element in all of this.
Ibrahim Vaughn Holtzman
the holtzman experience
CAStabouts
#47 - 2014-08-20 19:54:14 UTC
(and good riddance)²
Eveli
Habitual Euthanasia
Pandemic Legion
#48 - 2014-08-20 19:54:30 UTC
Bye bye SOMER

Follow me on the Twitters : @ThisIsEveli

Tyra Yanks
Doomheim
#49 - 2014-08-20 19:55:10 UTC
We'll miss you SomerBlink and we hope that CCP won't leave EVERY SINGLE ISK and RARE SHIP to go to waste.....

We can't even IMAGINE how much isk you have and how many rare items that will NEVER SEE THE LIGHT OF DAY AGAIN because of this mess.
Mr Epeen
It's All About Me
#50 - 2014-08-20 19:55:34 UTC
Frantico wrote:

so what ccp should do is hold a auction of the seized Unique ships that way ccp can get eve history ships back out there to the public AND get alot of isk out of the game back to ccp.



No. They absolutely shouldn't. They have never removed assets from accts before to return to the game.

You really want every ban to become a 'EVE banned me for my assets' threadnaught? Their only option is to walk away from this and leave the whiners to whine. It's not whether they would be honest about it. It's whether they'd be perceived to be honest.

Banning accts and taking the assets to recycle is a can of worms that CCP really doesn't want to open.

Mr Epeen Cool
Andski
GoonWaffe
Goonswarm Federation
#51 - 2014-08-20 19:55:51 UTC
Edward Harris wrote:
So Mr. Goon-CSM, just out of curiosity, how would you have reacted if your account got suspended and everything was shut down without any notification? I see it as an act of desperation, since they apparently had an OK from a VP position. I suppose that word means nothing.


If CCP approached me about something I'm doing I probably wouldn't tell them to **** off and then drag their names through the mud by publishing private correspondence and otherwise acting in bad faith.

Twitter: @EVEAndski

"It's easy to speak for the silent majority. They rarely object to what you put into their mouths."    - Abrazzar

virm pasuul
Imperial Academy
Amarr Empire
#52 - 2014-08-20 19:55:58 UTC
I feel this drama could should have been avoided by having clearer rules and better communication between CCP and third parties. If we as players have to accept the "greyness" of the flexible rules from CCP then CCP in return owes the community a duty to communicate better with those straying too far into the grey areas, and let them know there be dragons.
The very dramatic way this played out has hurt everyone.
I feel if CCP had paid more attention and talked to Somer more this could all have been avoided.

So saying thanks to CCP for handling it as a serious priority and keeping the community informed. Good job.
Alli Ginthur
StratsCo
Pretenders
#53 - 2014-08-20 19:56:53 UTC
I honestly hope CCP doesn't do anything about the locked assets/AT ships/et al. It'll be a nice history lesson for people about faith in the game Eve:Online.
Hendrick Tallardar
Doomheim
#54 - 2014-08-20 19:57:20 UTC  |  Edited by: Hendrick Tallardar
So as to appease the people accusing sites like CrossignZebras.com, EVENews24.com, TheMittani.com etc. as well as tossing in EVE focused YouTube channels along with zKillboard, EVE-Kill etc.

Is the promotion of using an Amazon referral link to buy PLEX, which would give a small percentage based kickback to the referrer a violation of any of CCP's policies? For example, I run the YouTube channel YouTube.com/UbaStij and after doing a video on say "How To Align Like A Pro" I mention there is an Amazon link in the description which leads to Amazon's store to buy a PLEX. I state "buying a PLEX through this Amazon link will help keep me operating this service for you the consumer." Is that permitted?

What if I operated the channel with several underlings who were compensated for their contributions in ISK and not through real money? Is it still permitted to promote purchasing through our Amazon referral link to maintain our overhead costs? What of placing Google AdSense ads on their site while paying their contributors in-game ISK for the work they provide the site/channel?

I know this has been answered previously, but some people make the assumption that doing so is no different than the scheme Somer Blink tried last year and this time around and I'd like to have CCP's stance. CSM can weigh in if they want but considering they aren't actually the policy makers it's not going to win people over in my assumption.
X ATM092
State Protectorate
Caldari State
#55 - 2014-08-20 19:57:27 UTC  |  Edited by: X ATM092
Actually banned the RMTers this time? Yes
Didn't punish them with special limited edition ships? Yes
Didn't give them a grace period in which they openly stepped up their RMTing while everyone watched in disbelief? Yes

By God CCP, have you learned something? Or is this just what happens when policies are largely dictated by dice roll? Either way, you actually got something right this time.


For future reference, and to assist CCP with their moderation, I created the following system to resolve any accusations of RMTing. Roll one d6 and act accordingly.
1 = Permaban.
2 = Tell them to stop.
3 = The logs, they show nothing.
4 = Tell them to stop but allow a month grace period in which they can openly ramp up RMTing without punishment.
5 = All the good stuff from 4 but also officially confirm as CCP that the service is completely legitimate, despite having absolutely no way of making such a confirmation. Refuse to explain how this judgement could be reached, refuse to do the same for other in game services.
6 = All the good stuff from 4 and 5, also give RMTers some limited edition Scorpion hulls to compensate them for all their trouble.
Frocke
The Scope
Gallente Federation
#56 - 2014-08-20 19:58:01 UTC
RIP the Somer Blink promomatic courtesy of RibeyeJaksom :(

Made about 1.5T with it heh
Marsha Mallow
#57 - 2014-08-20 19:58:53 UTC
Thanks to all involved for dealing with this appropriately, especially Falcon for going above and beyond with updates and maintaining a dialogue with the players.

I know the CSM were already on their way for the Summit, but it's clear the non-attendees were involved too and I imagine emergency meetings gobble up a fair chunk of time. You don't often get chance to demonstrate all the work put in, but incidents like this make it obvious just how valuable community reps are.

Pleasantly surprised you permabanned the person involved so swiftly (making that internal communication public really did cross the line). Fair play to him for agreeing to honour ingame obligations though, let's hope the organisation follows through.

Ripard Teg > For the morons in the room:

Sweets > U can dd my face any day

NFain
Sebiestor Tribe
Minmatar Republic
#58 - 2014-08-20 19:59:30 UTC
Brahan Seer wrote:
Load of crap Somer did nothing to hurt the health of the community and you all at CCP know it. Goodjob ******* a service the a huge player base has loved. Unsubed again.


Brahan Seer wrote:
Also yeah she may have broken the EULA but the was clearly wrong on BOTH sides way to accept responsibility CCP as per usual we still can't trust CCP or the majority of the CSM kiss asses.


Let Jita burn to the ground


I thought you unsubbed already.
Adrie Atticus
Caldari Provisions
Caldari State
#59 - 2014-08-20 19:59:45 UTC
Alli Ginthur wrote:
I honestly hope CCP doesn't do anything about the locked assets/AT ships/et al. It'll be a nice history lesson for people about faith in the game Eve:Online.


Yes, it's an excellent history lesson in "How to break the EULA intentionally and lose your assets".
111010110
The Darwin Initiative
#60 - 2014-08-20 19:59:58 UTC
X ATM092 wrote:
Actually banned the RMTers this time? Yes.


Well. Maybe. Could be yes. Could be one of the two. Could be just the front man / expendable dude.
In any case they picked the ToS / EULA angle, which in regards to the case of Somer has concluded matters. Anything else, well, that's in the hands of CCP.