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Community Concerns Regarding SOMERblink

First post First post
Author
Enaris Kerle
Deep Core Mining Inc.
Caldari State
#961 - 2014-08-20 12:09:23 UTC
Hakaari Inkuran wrote:
I'd think you'd expect some modicum of respect if your accounts were under investigation for, say, stumbling on an exploit. Just saying, there has to be some standard applied to the way bans are handed out.

Sure, and I'm not saying CCP should ban people willy-nilly, or just because there's angry people posting on the forums. But nothing requires CCP to have an air-tight case. If they decide that it's more likely that Somer intentionally tried to deceive them, that's a perfectly fine reason to take action.

Gallente born and raised, and tutored as a pleasure slave and courtesan to the exotic tastes of the Amarri court. Jade's career veered violently off course when a diplomatic envoy's transport was blown to pieces in mysterious circumstances and she was rescued from the escape pods by the enigmatic genetic mastermind Athule Snanm.

111010110
The Darwin Initiative
#962 - 2014-08-20 12:10:13 UTC
Sion Kumitomo wrote:
Chribba wrote:
CCP Falcon wrote:
Given that we’re unable to provide reimbursements as per section 1.3 of our reimbursement policy, it’s good to see that SOMER Blink is shutting down in a controlled and stable manner, and that players will be able to withdraw their ISK and / or assets.

While we will be monitoring this closely, we have no intention of interfering with this process, as we feel that allowing players to be able to have their assets and / or ISK returned by SOMER Blink of their own free will is an important part of bringing this situation to a solid resolution.

We’ll have more information for you guys tomorrow, once myself and CCP Leeloo get back into the office and speak to the relevant people, including the CSM.

This remains a top priority for the community team, those involved in other parts of CCP, and the CSM.

Thanks for your patience while we work on bringing this to a close.


So I hope this means that just because Somer decided to shut down themselves, the investigation is not over? If they are found "guilty" I still expect actions to be taken. Just because someone decides to cease on their own free will doesn't make it a get out of jail free card for the things done...

I understand that it's a delicate situation and that CCP also do not wish to see players of Somer getting punished (where not needed) because they played a game where the operator did wrong things - but still allowing the bad guys to offload everything to alts and what not is also kinda of a slap on the wrist. Like said, I know it's delicate and hard. But I really don't want to see you drop the ball on this.

/c


While I can't speak for CCP, the CSM has no desire to see the ball dropped on this either. More information will be forthcoming, no doubt after we have another string of meetings, and suffice it to say that I'm broadly positive as to how this matter is being handled on CCP's end. They're giving this a lot of thought, looking at it from all the angles, and are making a good faith effort to do right by the community. In a situation this large and complicated, that will take some time.


So, is the CSM taking the Somer angle only, or are folks wondering about the role of Markee and the influence achieved on "his" EVE market since the Margin Wars?
Cryo Kool
Tax Holiday
#963 - 2014-08-20 12:12:55 UTC
Enaris Kerle wrote:
Hakaari Inkuran wrote:
I'd think you'd expect some modicum of respect if your accounts were under investigation for, say, stumbling on an exploit. Just saying, there has to be some standard applied to the way bans are handed out.

Sure, and I'm not saying CCP should ban people willy-nilly, or just because there's angry people posting on the forums. But nothing requires CCP to have an air-tight case. If they decide that it's more likely that Somer intentionally tried to deceive them, that's a perfectly fine reason to take action.

Maybe my wording distracted from my intent. I was implying that CCP will have trouble finding enough evidence to warrant a ban as all the relevant info regarding this being RMT is between SOMER and the GTC affiliate.
Baneken
Arctic Light Inc.
Arctic Light
#964 - 2014-08-20 12:13:45 UTC
Steve Ronuken wrote:
CCP Falcon wrote:
I'm meeting again today within CCP, and will be in touch with the CSM again once we have further developments.

Thanks for the patience guys Smile



Oh god, more meetings... Blink


Why do you think I voted you guys in the first place ? P
Cryo Kool
Tax Holiday
#965 - 2014-08-20 12:14:05 UTC
111010110 wrote:
Sion Kumitomo wrote:
Chribba wrote:
CCP Falcon wrote:
Given that we’re unable to provide reimbursements as per section 1.3 of our reimbursement policy, it’s good to see that SOMER Blink is shutting down in a controlled and stable manner, and that players will be able to withdraw their ISK and / or assets.

While we will be monitoring this closely, we have no intention of interfering with this process, as we feel that allowing players to be able to have their assets and / or ISK returned by SOMER Blink of their own free will is an important part of bringing this situation to a solid resolution.

We’ll have more information for you guys tomorrow, once myself and CCP Leeloo get back into the office and speak to the relevant people, including the CSM.

This remains a top priority for the community team, those involved in other parts of CCP, and the CSM.

Thanks for your patience while we work on bringing this to a close.


So I hope this means that just because Somer decided to shut down themselves, the investigation is not over? If they are found "guilty" I still expect actions to be taken. Just because someone decides to cease on their own free will doesn't make it a get out of jail free card for the things done...

I understand that it's a delicate situation and that CCP also do not wish to see players of Somer getting punished (where not needed) because they played a game where the operator did wrong things - but still allowing the bad guys to offload everything to alts and what not is also kinda of a slap on the wrist. Like said, I know it's delicate and hard. But I really don't want to see you drop the ball on this.

/c


While I can't speak for CCP, the CSM has no desire to see the ball dropped on this either. More information will be forthcoming, no doubt after we have another string of meetings, and suffice it to say that I'm broadly positive as to how this matter is being handled on CCP's end. They're giving this a lot of thought, looking at it from all the angles, and are making a good faith effort to do right by the community. In a situation this large and complicated, that will take some time.


So, is the CSM taking the Somer angle only, or are folks wondering about the role of Markee and the influence achieved on "his" EVE market since the Margin Wars?

Excellent question. +1
Vena Saris
GoonWaffe
Goonswarm Federation
#966 - 2014-08-20 12:15:45 UTC
CCP Falcon wrote:
Hey guys,

We’re aware that SOMER Blink has posted a message to state that their services are shutting down.


Glad to see you guys aren't being bullied.
L'amour Sauvage
Underworld Group
#967 - 2014-08-20 12:17:38 UTC
Due to eye cancer, I have not read the previous posts. After finally re-sub'ing earlier tonight, I loaded to see "This channel is closed now."
I'm from Kentucky, live on a farm and try to live RL and gaming by honour and integrity.
I'm really hoping all this gets worked out. I tend to ramble, but there are a couple points embedded.

I've won enough isk to make most in this game puke. I've been a Blinker since close to the beginning. In the beginning was a lot of drunk luck. As with anything of random ordered chaos, I got pretty good noticing the patterns. A lot of players played the odds, I played the beauty. I even tried to convince Somer on how to program the music I could see so others could listen while they played.
I was the first and second person to reach a trillion won on Blink. The original first person was found out by a 'samaritan hacker'(i like that phrase, TM) to have been purchasing isk illegally. Which In no way could SomerBlink be at fault. Here in the states we have incredible problems with the good prince of Nigeria and others who try to extort and steal. A problem for ALL enterprises in and of Eve.
I also remember in the beginning and after, there were convo's btwn CCP and Somer (that I only heard/read about in public channels) as he worked and crafted Blink to find out what were the rules. And rules such as the 3rd party licensing stuff (things i don't understand and which is probably not even an issue here) were not even invented yet. Some confusions just may lie in that the sandbox is also applicable to some of the ever changing and ever sculpted parts of Eve's evolution. Some parts are needing a re-balancing so to speak.

Mostly when I won, I would credit the winnings for the extra credit. I thought the practice by some of quick recycling the isk to get a certain award a bit gouche (which is legal and w/in those players rights of play). But really I didn't like the idea of adding tedium to the staff, they have stuff to deliver. Believe I only asked for pre-auth once over the years.
Kind, considerate, gentle, fun, honourable, genuine and sincere of spirit, word and task is how I describe Somer, Andrev and staff.
When I started to sell off my larger items in game for my hiatus, while Everyone I spoke with wouldn't give over 10%-ish of value, Blink not only gave me fair price, they gave the absolute fair price. No haggle, no wait btwn days to never to unload. And it felt wonderful. Those in industry understand the 'albatross sorrow'(TM) of building some items.

I used to purchase plex from BattleClinic(is a good place and good ppl). I believe in supporting good endeavours. Then came Blink, I watched for a time and I found everything in the people, the fun, the programming all to be a rather rejuvenating atmosphere for Eve. So I bought plex through SomerBlink even when there was only a pittance of an incentive. (seriously, it was a pittance.)
From the time of when I was a stranger, to an acquaintance, to my fevered ramblings in channel (which I always found myself very adorable), always I was treated kindly and never did I even feel a hint of deception or malicious intent.

For now I purchase plex through Amazon. I've only purchased once through the Markee Dragon link as I had been waiting until issues with CCP were resolved.
Reasons I buy plex: Those of us who are all grown up and can afford some play money in their budget, have the right. I believe in CCP and their abilities, so while I could take advantage of the PLETHORA of ways to use ingame currency to play for free, I choose to support CCP as a company I believe in by purchasing my play. I try to buy locally in RL to support my community and so I do for Eve.
(Note to some, yes I do buy plex, but when you have a few 6yr old accounts, it's pretty easy to get in game isk if you want. Be patient, skill up and play on.)

Summary: However this turns, It's not a deal breaker for me with CCP. They are good people, who in the end, do what's right by the community for both fairness and fun. (except i just got a PS4 and haven't gotten to try Dust. 'sup?)
And Somer, if ever in KY, you're welcome to come figure out this damn computer in my tractor for me. Andrev too, but only if he brings suckling meats we may smoke.
(Notice I just invited strangers. That's how much I respect and believe in Somer's steadfast character.)
YOUR KING AND LOVED ONE, L'amour Sauvage
Rroff
Antagonistic Tendencies
#968 - 2014-08-20 12:19:36 UTC  |  Edited by: Rroff
Rob Kashuken wrote:
Question to CCP Falcon:

Given CCP's usual punitive actions when RMT accounts and their clients are discovered, will the clients of Somer that partook of this offer also face the usual actions for being a party to RMT transactions?


Given CCP's both tacit and actual approval of Somer I can't see it happening it would also mean a good number of players would never trust CCP again. But then as this thread and other related stuff has shown there are a few very vocal people who want their pound of flesh no matter the implications of the outcome (not really surprising being it is eve) so who knows what will happen.
Prince Kobol
#969 - 2014-08-20 12:41:57 UTC  |  Edited by: Prince Kobol
This entire situation raises a worrying aspect about how CCP operates as a company.

I find it very disturbing / worrying that CCP Falcon who is the Community Manager was only made aware of this by the CSM.

Surely this should of been something that was brought to his, or at least his teams attention when the proposal was first brought forward by Somer. I would of also thought that sites such as Somer, Eve Bet, Dotlan etc fall under the Community Teams jurisdiction so to speak.

Something should of been in put in place where if a player or entity approaches CCP with a proposal of this nature that it would be bounced over the Community Team for vetting especially after what happened last year.

Maybe in the future CCP should create some kind of framework where fan created sites that use the Eve IP such as those already mentioned have a direct contact with the Community Team and any new ventures or ideas must be run past them first and not just some VP in Sales / Legal who most likely has never played the game or even cares.

Communication can be is a great thing, maybe its time CCP really used it
CCP Falcon
#970 - 2014-08-20 12:44:34 UTC
Prince Kobol wrote:
This entire situation raises a worrying aspect about how CCP operates as a company.

I find it very disturbing / worrying that CCP Falcon who is the Community Manager was only made aware of this by the CSM.

Surely this should of been something that was brought to his, or at least his teams attention when the proposal was first brought forward by Somer. I would of also thought that sites such as Somer, Eve Bet, Dotlan etc fall under the Community Teams jurisdiction so to speak.


This is something that was basically an internal misunderstanding at CCP, and I'm not gonna point fingers at people in relation to it.

Basically, a breakdown in communication with people not knowing who to contact during the transition of the Community Team's leadership to me, and a few other factors.

It's something that we're very much looking at changing, and we're taking it into account as part of the ongoing investigation.

Smile

CCP Falcon || EVE Universe Community Manager || @CCP_Falcon

Happy Birthday To FAWLTY7! <3

Baneken
Arctic Light Inc.
Arctic Light
#971 - 2014-08-20 12:46:46 UTC
It's a general fault in many gaming companies that their sales rep or top brass for that matter have very little understanding of the product they're actually selling.
This if of c. a smaller matter when dealing with in game promotional stuff for COD XI and not for an MMO game such as EvE.
111010110
The Darwin Initiative
#972 - 2014-08-20 12:52:59 UTC
CCP Falcon wrote:
Prince Kobol wrote:
This entire situation raises a worrying aspect about how CCP operates as a company.

I find it very disturbing / worrying that CCP Falcon who is the Community Manager was only made aware of this by the CSM.

Surely this should of been something that was brought to his, or at least his teams attention when the proposal was first brought forward by Somer. I would of also thought that sites such as Somer, Eve Bet, Dotlan etc fall under the Community Teams jurisdiction so to speak.


This is something that was basically an internal misunderstanding at CCP, and I'm not gonna point fingers at people in relation to it.

Basically, a breakdown in communication with people not knowing who to contact during the transition of the Community Team's leadership to me, and a few other factors.

It's something that we're very much looking at changing, and we're taking it into account as part of the ongoing investigation.

Smile



If I may ask, what - if any - attention is put on the role of Markee Dragon in this scheme. Considering past track records prior to this situation, following the time after CCP's War on RMT and the subsequent Margin Wars from Resellers/Affiliaties which Markee managed to win, after which he took in Somer?

Let's not go too much into the grey here on this forum, but there's a lot of questions being asked on the broader repercussions on Markee's attempts at legitimisation using the Somer Schemes. It's not like there aren't tons of precedents related to his activities surrounding other games.

So, it's a factor. We'd just like to know if this is a connection / factor that is part of the current discussion / investigation. It's pretty much an integrity / long term consequence thing, sad as it is.
KaRa DaVuT
Federal Navy Academy
Gallente Federation
#973 - 2014-08-20 12:53:56 UTC
CCP Falcon wrote:
Good morning everyone Smile

A few more comments and answers... hopefully we'll have closure on this within the next 48 hours.

KaRa DaVuT wrote:


isnt there any mechanism in CCP to check their dealings and third party service providers to see that If they are keeping their part of the promise? Because What somer did like you said did not meet the original proposition. THen why CCP ever check them ?



Right now, we work on a case by case basis with each partner and make sure they're sticking to what's agreed.

KaRa DaVuT wrote:
This is not mob justice.

This is a COMMUNITY that tries to solve the problem with free thinking. If you cant deal with other people's opinions then I suggest you to read somewhere else.



I agree completely.

Once our investigation is complete, if there is evidence of any rule breaking activity, SOMER Blink will be treat the same as any other individual or organization in game.


I'm meeting again today within CCP, and will be in touch with the CSM again once we have further developments.

Thanks for the patience guys Smile


Thank you very much for answering. You are the sole statue of trust in CCP rightnow and you got a heavy bourden on your shoulders. I again admired your dedication today.

Hope everything will be good for us all.

Holiness is in right action and courage on behalf of those who cannot defend themselves, and goodness. What God desires is in your heart and on your mind... And what you decide to do every day, makes you - not your race - a good man - or not.

KaRa DaVuT
Federal Navy Academy
Gallente Federation
#974 - 2014-08-20 13:00:17 UTC
Sion Kumitomo wrote:
Chribba wrote:
CCP Falcon wrote:
Given that we’re unable to provide reimbursements as per section 1.3 of our reimbursement policy, it’s good to see that SOMER Blink is shutting down in a controlled and stable manner, and that players will be able to withdraw their ISK and / or assets.

While we will be monitoring this closely, we have no intention of interfering with this process, as we feel that allowing players to be able to have their assets and / or ISK returned by SOMER Blink of their own free will is an important part of bringing this situation to a solid resolution.

We’ll have more information for you guys tomorrow, once myself and CCP Leeloo get back into the office and speak to the relevant people, including the CSM.

This remains a top priority for the community team, those involved in other parts of CCP, and the CSM.

Thanks for your patience while we work on bringing this to a close.


So I hope this means that just because Somer decided to shut down themselves, the investigation is not over? If they are found "guilty" I still expect actions to be taken. Just because someone decides to cease on their own free will doesn't make it a get out of jail free card for the things done...

I understand that it's a delicate situation and that CCP also do not wish to see players of Somer getting punished (where not needed) because they played a game where the operator did wrong things - but still allowing the bad guys to offload everything to alts and what not is also kinda of a slap on the wrist. Like said, I know it's delicate and hard. But I really don't want to see you drop the ball on this.

/c


While I can't speak for CCP, the CSM has no desire to see the ball dropped on this either. More information will be forthcoming, no doubt after we have another string of meetings, and suffice it to say that I'm broadly positive as to how this matter is being handled on CCP's end. They're giving this a lot of thought, looking at it from all the angles, and are making a good faith effort to do right by the community. In a situation this large and complicated, that will take some time.


Well of all your duties, I think this issue should be in Top priorith as this thing should be investigated. Also for the sake of the community, Somer should be treated like every other RMT'er. It is important to show that CCP is treating everyone equally. So please ensure that its happened.

Thank you

Holiness is in right action and courage on behalf of those who cannot defend themselves, and goodness. What God desires is in your heart and on your mind... And what you decide to do every day, makes you - not your race - a good man - or not.

KaRa DaVuT
Federal Navy Academy
Gallente Federation
#975 - 2014-08-20 13:05:11 UTC
CCP Falcon wrote:
Prince Kobol wrote:
This entire situation raises a worrying aspect about how CCP operates as a company.

I find it very disturbing / worrying that CCP Falcon who is the Community Manager was only made aware of this by the CSM.

Surely this should of been something that was brought to his, or at least his teams attention when the proposal was first brought forward by Somer. I would of also thought that sites such as Somer, Eve Bet, Dotlan etc fall under the Community Teams jurisdiction so to speak.


This is something that was basically an internal misunderstanding at CCP, and I'm not gonna point fingers at people in relation to it.

Basically, a breakdown in communication with people not knowing who to contact during the transition of the Community Team's leadership to me, and a few other factors.

It's something that we're very much looking at changing, and we're taking it into account as part of the ongoing investigation.

Smile



For the sake of gaining the trust of the community back, that change is crucial.

Being the sole sane guy in there, your job is hard but I am sure that you wil achieve this also.

Although please, let CCP know that, to prove they are treating people equally, they have to treay somerset mahm like every other RMT'r out there.

I am not trying to "hang" the guy, but I simply demand equal treatment.

Holiness is in right action and courage on behalf of those who cannot defend themselves, and goodness. What God desires is in your heart and on your mind... And what you decide to do every day, makes you - not your race - a good man - or not.

K1ng Splurge
Nocturnal Romance
Cynosural Field Theory.
#976 - 2014-08-20 13:10:52 UTC
KaRa DaVuT wrote:
For the sake of gaining the trust of the community back, that change is crucial.

Being the sole sane guy in there, your job is hard but I am sure that you wil achieve this also.

Although please, let CCP know that, to prove they are treating people equally, they have to treay somerset mahm like every other RMT'r out there.

I am not trying to "hang" the guy, but I simply demand equal treatment.


You've posted the same thing over and over. We get it, you mad and love CCP Falcon.

So clam your roll and let things flow Roll
Sion Kumitomo
Garoun Investment Bank
Gallente Federation
#977 - 2014-08-20 13:16:38 UTC
111010110 wrote:
So, is the CSM taking the Somer angle only, or are folks wondering about the role of Markee and the influence achieved on "his" EVE market since the Margin Wars?


The CSM has been given an incredible amount of access and data on all of this, and is of course considering all angles as well. We'll be as open as we can when we can, for now though we're going to keep doing our jobs to help ensure the best end result for the EVE community as a whole.

On twitter @siggonK

Phantra
Network Dynamics
#978 - 2014-08-20 13:20:47 UTC
I've got an opinion.
Akrasjel Lanate
Immemorial Coalescence Administration
Immemorial Coalescence
#979 - 2014-08-20 13:23:40 UTC
We just need to wait till someone fills the void after SOMER

CEO of Lanate Industries

Citizen of Solitude

Baneken
Arctic Light Inc.
Arctic Light
#980 - 2014-08-20 13:24:21 UTC
Phantra wrote:
I've got an opinion.


Well let's hear it then, don't be shy. :)