These forums have been archived and are now read-only.

The new forums are live and can be found at https://forums.eveonline.com/

EVE General Discussion

 
  • Topic is locked indefinitely.
 

Tranquility in VIP Mode - Login & Connection Issues - 12/08/2014

First post
Author
Merior
Ouroboros Solutions
Recursive Horizons
#361 - 2014-08-12 12:49:58 UTC
CiCiP Sux2 wrote:
Sydney Australia and the problem began 2 hours before DT. Not even Forum was accessible.

P.S. I had to talk to people, if I wanted that I'd go out and socialise......Evil

Not just people - I even had t talk to my wife - she looks older for some reason. Shocked
Tracy Andedare
Genesis Pit
#362 - 2014-08-12 12:50:06 UTC
Washington, DC also having issues...Ugh
Fourth Gate
Republic University
Minmatar Republic
#363 - 2014-08-12 12:50:06 UTC
Dirk MacGirk wrote:
Best part of this thread is just seeing where some players are from. Europe/US/Aus not so interesting. But duders from Pakistan, Viet Nam, Turkey, Ireland... just shows how global the game really is.


San Francisco checkin' in. Yea, it's amazing to see how diverse the crowd is at this hour.
Sari'Nhia KHEYT'LARRH
Development and Ressourcing Laboratories
La Constellation Francophone
#364 - 2014-08-12 12:50:11 UTC
Missadora Patrouette wrote:
TownSaver wrote:
Mal Masters wrote:
Logged in but stuck at the Character selection window, The little white wheel just keeps spinning around and around and around. Australia


Which direction does it spin in Australia?


Metric clock-wise.


Do you think the electrons do care it , LOL?
Dring Dingle
Viziam
Amarr Empire
#365 - 2014-08-12 12:50:34 UTC
ashley Eoner wrote:
Dring Dingle wrote:
Foxdonut wrote:
Do we have an ETR for the issue?
What is the reason for the service outage?

Is it a fibre break, is it ddos, are it the Five Eyes?

Could you ask the guys at Atom5 / Telia Sonera and report back to us please?

I would just like to know if it's possible to logon today, or tomorrow.. or the day after tomorrow.


You have to improve your communication a bit.




you look like me.


Brother? D:

The real question is which of you are the evil twin?


I will accept him. evil or not.
Gizmo Mikakka
Caldari Provisions
Caldari State
#366 - 2014-08-12 12:50:45 UTC
Ahh yess the Down syndrome ... got the love it aint it.. sitting behind my desk watching an empty screen saying server doesnt allow any new logins.

hope it gets beck quick.. kinda addicted over here lmao :)

Embrase it - love it - feel it - pay for it - hug it - sacrifice it - play it ...... but dont f*ck it !!!  thats my job

Shederov Blood
Deadly Viper Kitten Mitten Sewing Company
#367 - 2014-08-12 12:50:48 UTC
Don't panic, everyone!
They've got their best team looking at it now.

Who put the goat in there?

Jinari Otsito
Otsito Mining and Manufacture
#368 - 2014-08-12 12:51:00 UTC
Eve Websites and Launcher can't connect from Norway. When VPN'd into Houston I get access to the website and the Launcher connects to the server. Doubt this info helps, but might as well put it out there just in case.

Prime Node. Ask me about augmentation.

Anlito Damael
Fire Dragoons Merc Co
#369 - 2014-08-12 12:51:04 UTC
CCP Falcon wrote:
Yishna Strone wrote:
Foxdonut wrote:
Do we have an ETR for the issue?
What is the reason for the service outage?

Is it a fibre break, is it ddos, are it the Five Eyes?

Could you ask the guys at Atom5 / Telia Sonera and report back to us please?

I would just like to know if it's possible to logon today, or tomorrow.. or the day after tomorrow.


You have to improve your communication a bit.



They put the server in VIP mode because some people can't connect and it isn't "fair".

>_>


Would you consider it fair if you logged in after massive connection issues that lasted for hours for thousands of people only to find that your enemy could connect the whole time, and had reinforced or destroyed a huge chunk of your infrastructure?

Thought not, hence VIP.

Smile





That brings a thought to mind, I had an excellent (imho anyways ;) ) idea for something about the game, where do i send those kind of ideas? i know theres the forums and all and yes yes... but those are where ideas go to die, not be heard most the time... In my experience anyways.
ShadowSmelts
I Dont Give A Dang Anymore
#370 - 2014-08-12 14:16:48 UTC
YEYYYYYYYYYY

I CAN NOW ACCESS THE FORUM AND LAUNCHER
without needing a vpn.
from uk isp
Sophos Mileghere
Ars Goetia Corporation
#371 - 2014-08-12 14:17:05 UTC
UK is up...

64 bytes from 87.237.39.92: icmp_seq=4501 ttl=239 time=58.480 ms
Sarah Nahrnid
KarmaFleet
Goonswarm Federation
#372 - 2014-08-12 14:17:19 UTC
CCP Falcon wrote:
Hey guys,

Apologies for the connectivity issues some of you are experiencing right now. We're currently having a few login issues and are investigating.

I'll update this thread once I have more information.

Thanks for your patience, and apologies for the inconvenience!

- F

UPDATES:

09:40 UTC - OUR OPERATIONS TEAM ARE CURRENTLY WORKING ON INVESTIGATING CONNECTIVITY ISSUES
10:30 UTC - OUR SERVICE PROVIDERS ARE CURRENTLY WORKING ON INVESTIGATING SEVERAL ISSUES
11:00 UTC - THIS APPEARS TO BE A THIRD PARTY ISSUE - WORKING WITH PARTNERS TO RESOLVE IT
12:10 UTC - TRANQUILITY WILL BE REBOOTED IN VIP MODE IN 10 MINUTES
12:20 UTC - TRANQUILITY IS NOW IN VIP MODE
12:50 UTC - CURRENTLY STILL NO ESTIMATE ON WHEN THE ISSUES WILL BE RESOLVED


Yay! Australia can FINALLY get here! 6 hours (or there abouts) later!
Thanks CCP and friends for the hard work o7
Fawn Eldar
Gung-HO Guns
#373 - 2014-08-12 14:18:41 UTC
Still in VIP mode, but at least I can access the forums again :)
Baldoran Huntara
M Sky Steam
No Bulshit Bros.
#374 - 2014-08-12 14:19:19 UTC
Seems like they just fixed the routing Big smileBig smileBig smileBig smile
Ralph King-Griffin
New Eden Tech Support
#375 - 2014-08-12 14:19:49 UTC
CCP Falcon wrote:
Yishna Strone wrote:
Foxdonut wrote:
Do we have an ETR for the issue?
What is the reason for the service outage?

Is it a fibre break, is it ddos, are it the Five Eyes?

Could you ask the guys at Atom5 / Telia Sonera and report back to us please?

I would just like to know if it's possible to logon today, or tomorrow.. or the day after tomorrow.


You have to improve your communication a bit.



They put the server in VIP mode because some people can't connect and it isn't "fair".

>_>


Would you consider it fair if you logged in after massive connection issues that lasted for hours for thousands of people only to find that your enemy could connect the whole time, and had reinforced or destroyed a huge chunk of your infrastructure?

Thought not, hence VIP.

Smile


spoilsport
Calathea Natinde
Royal Amarr Institute
Amarr Empire
#376 - 2014-08-12 14:19:54 UTC
I quite enjoyed being Romanian. Thank you Bucharest. And away from VPN and just waiting on CCP now I guess?
Gronx Chelien
Subsidy H.R.S.
Xagenic Freymvork
#377 - 2014-08-12 14:20:25 UTC  |  Edited by: Gronx Chelien
Something is being done right! Good job! I can now access the website which has been impossible for me the last 4 hours or so.

And I'm from sweden :)

Can see server up in VIP!
Kinloch Killemallol
Caldari Provisions
Caldari State
#378 - 2014-08-12 14:20:30 UTC
The internet in the UK has been strange today.
I haven't been able to connect to some sites.
I think it's more than just an Eve problem.
Saline Arran
Brutor Tribe
Minmatar Republic
#379 - 2014-08-12 14:20:56 UTC
Well forums back up for me, but api down and tq in vip for now
Missadora Patrouette
The Scope
Gallente Federation
#380 - 2014-08-12 14:21:02 UTC  |  Edited by: Missadora Patrouette
Lost connection to the forum for about an hour, now its back. Can see the server is up in VIP mode (Bris, Australia).

Tracing route to client.eveonline.com [87.237.39.166]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.254
2 34 ms 23 ms 26 ms lo0.lns20.bne7.on.ii.net [150.101.32.35]
3 25 ms 24 ms 24 ms xe-1-3-0.cr1.bne4.on.ii.net [150.101.34.22]
4 42 ms 86 ms 54 ms ae1.br1.syd4.on.ii.net [150.101.33.18]
5 190 ms 197 ms 188 ms te0-1-1-2.br2.lax1.on.ii.net [203.16.213.190]
6 194 ms 199 ms 194 ms las-bb1-link.telia.net [62.115.33.121]
7 193 ms 217 ms 194 ms las-bb1-link.telia.net [62.115.140.16]
8 254 ms 252 ms 254 ms ash-bb4-link.telia.net [213.155.137.112]
9 339 ms 327 ms 330 ms ldn-bb2-link.telia.net [213.248.65.97]
10 323 ms 323 ms 323 ms ldn-b3-link.telia.net [213.155.133.5]
11 351 ms 350 ms 367 ms eveonline-ic-138015-ldn-b3.c.telia.net [213.248.
83.198]
12 328 ms 331 ms 330 ms srv254-f.ccp.cc [87.237.37.254]
13 351 ms 355 ms 352 ms srv246-f.ccp.cc [87.237.37.246]
14 325 ms 328 ms 329 ms 87.237.39.166

Trace complete.