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How can EVE retain new players

First post
Author
Ralph King-Griffin
New Eden Tech Support
#101 - 2014-08-06 14:39:55 UTC
Dirk Axelrod wrote:

I wasn't complaining, I don't mind the system at all. I was saying most new players won't have the patience, which explains the woes of new player retention.

**** them then.
Licio Caleb
KarmaFleet
Goonswarm Federation
#102 - 2014-08-06 14:43:24 UTC
I began my post by saying that most people that compare both games do so without looking at the big picture. The responses I got strengthen that position.

My points is not to say WOW is better than EVE, or that EVE needs to copy everything WOW has.

The point is that WOW retention is high and EVE's isn't. Why is that?

In my opinion:
1) EVE is portrayed as X on you tube when someone logs is you realize X is no where to be found.
2) Information on how to improve is unavailable in game and one needs to look for it outside game.
3) UI is ugly and there's very little customization options.

None of these suggestions are detrimental to veterans.

What is the top 3 things, in your opinion, that need improvement to retain players in general?
Bullock Brawn
Doomheim
#103 - 2014-08-06 14:46:21 UTC
This should answer your puzzle.


"THE JOY OF THE EVE VET IS THE EXPLOITATION OF THE EVE NEW"
Ralph King-Griffin
New Eden Tech Support
#104 - 2014-08-06 14:46:47 UTC  |  Edited by: Ralph King-Griffin
Licio Caleb wrote:
I began my post by saying that most people that compare both games do so without looking at the big picture. The responses I got strengthen that position.

My points is not to say WOW is better than EVE, or that EVE needs to copy everything WOW has.

The point is that WOW retention is high and EVE's isn't. Why is that?

In my opinion:
1) EVE is portrayed as X on you tube when someone logs is you realize X is no where to be found.
2) Information on how to improve is unavailable in game and one needs to look for it outside game.
3) UI is ugly and there's very little customization options.

None of these suggestions are detrimental to veterans.

What is the top 3 things, in your opinion, that need improvement to retain players in general?

eve deliberately excludes the stupid and the weak willied.
wow does not.
1)npc corps need to be addressed
2)evelopedia need to be udated
3)newbies need to be exploded by other friendly players more,
Kharaxus
Republic Military School
Minmatar Republic
#105 - 2014-08-06 14:49:33 UTC
Schmata Bastanold wrote:
Is it the same in other MMOs? This notion of players having absurd illusions of being responsible for somebody's business, I mean.

I think this is one of those "psycho" aspects of our community: we propose ideas of new features, we propose solutions to existing problems, we propose solutions to possible problems that out ideas could cause, we spend hours writing feedback to devs, we spend hours testing new features and fixes, we discuss financial problems of CCP, we discuss their HR tactics and recruitment and who leaves and who stays, we discuss why new players leave, we discuss why vets leave, we discuss how to prevent those both groups from clashing in some kind of class war but at the same time how to cater to both of them and nurture them and let them grow and...

Is it the same in other MMOs?


This^

I currently can't play EVE at all. I want to. I want to check my skill que. Meanwhile I am having a long discussion with a GM as to why my Launcher wont validate the client, and then push forward to updating, so I can play the game. I am learning the ins and outs of how to make things operate so the EVE client can get to work. Usually the Launcher fixes itself after a week, but it has gone on a little too long now.

I personally enjoy the stability that EVE offers because of the amount of player created content, and administration "outside the box", and personal problem solving skills one has to learn, versus a candyland type MMO, WOW offers.

Although WOW does have its place. Ironically I can connect to WOW and update, but I cant with EVE.
Kharaxus
Republic Military School
Minmatar Republic
#106 - 2014-08-06 14:54:32 UTC
Schmata Bastanold wrote:
Only button is ugly and hard to click and cookie is stale and bitter.


Man isn't supposed to be in space, neither are cookies. Exploring EVE gives us that. However space is still unkind to us.
Jenn aSide
Worthless Carebears
The Initiative.
#107 - 2014-08-06 15:07:59 UTC
Kharaxus wrote:


I personally enjoy the stability that EVE offers because of the amount of player created content, and administration "outside the box", and personal problem solving skills one has to learn, versus a candyland type MMO, WOW offers.


Ironically , this is what most people hate about EVE.
Gallowmere Rorschach
The Scope
Gallente Federation
#108 - 2014-08-06 15:25:43 UTC
Jenn aSide wrote:
Kharaxus wrote:


I personally enjoy the stability that EVE offers because of the amount of player created content, and administration "outside the box", and personal problem solving skills one has to learn, versus a candyland type MMO, WOW offers.


Ironically , this is what most people hate about EVE.

It would also explain Eve's primary demographic.
RAIN Arthie
The Scope
Gallente Federation
#109 - 2014-08-06 15:56:47 UTC
I often sit and ponder the thought of how to make this a more user friendly, popular MMO. I came to quite a few conclusions.

1: Sci fi is not for everyone.
2: It’s near impossible to please everyone.
3: Looking at numbers FPS’s are number one however, how smart are they?
4: EVE ONLINE is a dark place with dark forces that taint the heart so quickly.
5: This game is not easy therefore, if it is not mind numbingly Farmville esc some will not play.
6: Nothing is quick in EVE. Everything is earned (yes even if you stole it)
7: The game needs depth: “You make the history RAIN!” I understand that however, this game needs to addendum the lack of plot.
8: EVE is directly focused on the grinding violent and omnipotent groups.
9: Cinematic’s- “SOME” mmo players love to watch cinematics. This game needs cinematics to draw you in and make the depth deeper. PVE instances of course. Reading a dialog is quite slog.
10: Emersion: This is needed as much as depth.

So ingredients

2 parts depth
2 parts emersion
1 part FPS- DUST 514 or whatever
3 parts Cinematics

Now before we go on a tangent, realize what it is that keeps WOW players going. Yes a lot of things are given to them however, as a FORMER wow player, I can tell you that I love a fantastic plot line.
Eugene Kerner
TunDraGon
Goonswarm Federation
#110 - 2014-08-06 16:17:52 UTC
Licio Caleb wrote:
I began my post by saying that most people that compare both games do so without looking at the big picture. The responses I got strengthen that position.

My points is not to say WOW is better than EVE, or that EVE needs to copy everything WOW has.

The point is that WOW retention is high and EVE's isn't. Why is that?

In my opinion:
1) EVE is portrayed as X on you tube when someone logs is you realize X is no where to be found.
2) Information on how to improve is unavailable in game and one needs to look for it outside game.
3) UI is ugly and there's very little customization options.

None of these suggestions are detrimental to veterans.

What is the top 3 things, in your opinion, that need improvement to retain players in general?

1) Local chat in general should be something you can join if you want to Do so. There need to be other means to determine who is in system with you (give scanning a purpose)

2) power projection/sov warfare/ destructable outposts

3) NPC corps have to be adressed. Should be attackable without war dec. AND concord reacting. This will encourage new players to join player corps and will lead to early bonding towards the community.



Additionally I think that Carthago needs to be destroyed.

TunDraGon is recruiting! "Also, your boobs [:o] "   CCP Eterne, 2012 "When in doubt...make a diȼk joke." Robin Williams - RIP

Zeera Tomb-Raider
Vega Farscape
#111 - 2014-08-06 16:31:26 UTC
Started Playing this game about 3+ yers ago and its less suted to new players to day exept better ui and the ventur contra vexor to start making som fast isk.higer skill rec-racial skills,and the fact that forum and ingame local to help chat is destroyed bay grifers spammers and trolls,not a good intreduction to any game if your not 1 of those that just give a dam about it,I have newer played WoW and newer will.i been more of a strategy gamer.for a player to start and build up a corp to day kan be hard and frustrating as sun as your member conts gose up to 15-20+ your sure to get war decked a lot if you kan manage a slowe growth in members,and this war decks are hard on new corps sins member base konsist mostly of new players,so for many new players theyr first experiance with a player corp will often be that its dispanded due to war grifing,and therfore discurage new players from joining a new player corp,(A good number of players in this game dont do pvp as theyr mine activety).make it cost a lot more to war dec smal corp,and reduse the kost on large 1ns.Also make it a concordebal act shoting at corp members,if thats an issiue for pvp then make fleet invits for pvp battels as ther is for 1vs1,i also want it to be a concordebal action to boost somvon your not at war with or if your not part of a pvp battel invite,and a last thing take som kare in howe you answer in forums and chat if you care about this topic.cheers...Big smile
Herzog Wolfhammer
Sigma Special Tactics Group
#112 - 2014-08-06 16:33:35 UTC
Prince Kobol wrote:
Kaarous Aldurald wrote:
Jonah Gravenstein wrote:
Herzog Wolfhammer wrote:
James Amril-Kesh wrote:
I'm not so sure retaining new players is as much of an issue as is retaining old ones.



Are you sensing that malaise too?
I know I am, the last month has mostly been skill training online and 1/2 the SoE arc on a newbie alt. Time for me to change my playstyle methinks, my current one is getting pretty bland.


I've been considering starting a wardec corp on an alt of mine.



Tried that a while ago, was super boring. People just either disband their corp, logged off or just sat in station all day.

Wouldn't mind but at most there were only 5 of us and we were targeting corps/alliances of 50+ hoping to get a few fights.



I've been thinking of just lining up 100 kestrels and getting killed all day because meh.

Or joining RvB.

Bring back DEEEEP Space!

Unsuccessful At Everything
The Troll Bridge
#113 - 2014-08-06 16:35:26 UTC
Licio Caleb wrote:
This is another EVE vs WOW.


Ah. Well seeing as that you realize that this is another in a long line for Eve v WoW threads, you shouldnt mind at all that it will soon get a lock for redundancy.

Since the cessation of their usefulness is imminent, may I appropriate your belongings?

BeBopAReBop RhubarbPie
University of Caille
Gallente Federation
#114 - 2014-08-06 16:39:13 UTC  |  Edited by: BeBopAReBop RhubarbPie
Sentamon wrote:
You guys give way too much credit to the NPE shaping people.

And yet many of us had our own "carebear days" because we didn't know there was an other option. Waste of three months if you ask me, and my rl friends that played eve at the time refuse to try the game again because they see the game as grindy.

Founder of Violet Squadron, a small gang NPSI community! Mail me for more information.

BeBopAReBop RhubarbPie's Space Mediation Service!

BeBopAReBop RhubarbPie
University of Caille
Gallente Federation
#115 - 2014-08-06 16:40:41 UTC  |  Edited by: BeBopAReBop RhubarbPie
What is it with double posts these days?

Founder of Violet Squadron, a small gang NPSI community! Mail me for more information.

BeBopAReBop RhubarbPie's Space Mediation Service!

Herzog Wolfhammer
Sigma Special Tactics Group
#116 - 2014-08-06 16:43:55 UTC  |  Edited by: Herzog Wolfhammer
RAIN Arthie wrote:
I often sit and ponder the thought of how to make this a more user friendly, popular MMO. I came to quite a few conclusions.

1: Sci fi is not for everyone.
2: It’s near impossible to please everyone.
3: Looking at numbers FPS’s are number one however, how smart are they?
4: EVE ONLINE is a dark place with dark forces that taint the heart so quickly.
5: This game is not easy therefore, if it is not mind numbingly Farmville esc some will not play.
6: Nothing is quick in EVE. Everything is earned (yes even if you stole it)
7: The game needs depth: “You make the history RAIN!” I understand that however, this game needs to addendum the lack of plot.
8: EVE is directly focused on the grinding violent and omnipotent groups.
9: Cinematic’s- “SOME” mmo players love to watch cinematics. This game needs cinematics to draw you in and make the depth deeper. PVE instances of course. Reading a dialog is quite slog.
10: Emersion: This is needed as much as depth.

So ingredients

2 parts depth
2 parts emersion
1 part FPS- DUST 514 or whatever
3 parts Cinematics

Now before we go on a tangent, realize what it is that keeps WOW players going. Yes a lot of things are given to them however, as a FORMER wow player, I can tell you that I love a fantastic plot line.




You are well on the right track, meaning that we are even more SOL because the biggest casualty in the changes over the last year has been the lore and story of the game. I was ready to leave in 2010, then live events started. The live events were outright epic and poorly done. Poorly done? Yes - that's what made them so "real". Dropbear and cohorts took nothing and made it work perfectly the only way it could work in a game of this nature. You ever find a good sci-fi author and then find an earlier work of the same author who was more "hard edge" or brash in the earlier works and be even more impressed? That's what the live events of 2010 were like.

And the live events thing would turn out to be mere scraps. I'm not the only one being strung along but the familiar names from those days seldom show up in the forums or in my contacts now. Cry

The introduction of SoE ships, if done "the Dropbear way", could have had some epic live events. The PoCo changes, Rubicon and the "failing of the state - rise of the capsuleer" theme could have had good live events. There are still live events but now they are simply prize bonanzas, when or if they happen, and scheduled ahead of time.

That's the worst part - scheduling them. Before incursions became incursion, there was no schedule. Sansha forces could appear at any time, any place. That stuff had us on edge for weeks. Content was built on it (SYNE of the Synenose Accord and FCORD for example) and nobody knew what was going to happen next. You either got batphoned in the Live Events channel (in the beginning there was none) OR - at best - the actor/NPC with purple text would be passing through a system you were in babbling something or calling for help - no warning or nothing.

That was real. Sh!t got real.

And they don't do that any more.


Edit: This is how the game was, years ago, where live events are concerned.

Bring back DEEEEP Space!

Bel Tika
Sebiestor Tribe
Minmatar Republic
#117 - 2014-08-06 17:09:30 UTC
A huge PVE overhaul, it be that simple
Kharaxus
Republic Military School
Minmatar Republic
#118 - 2014-08-06 17:14:15 UTC
Bel Tika wrote:
A huge PVE overhaul, it be that simple


PVE requires too much more people focusing on content created, rather than player created content. Might as well be playing Freelancer.
Tippia
Sunshine and Lollipops
#119 - 2014-08-06 17:17:36 UTC  |  Edited by: Tippia
Bel Tika wrote:
A huge PVE overhaul, it be that simple

Not only is it not that simple; it also requires an inordinate amount of effort for a very tiny and temporary gain.

It's also doubtful it would retain any new players, since they haven't yet reached the inevitable rote repetition stage all PvE eventually devolves into.
Jur Tissant
Garoun Investment Bank
Gallente Federation
#120 - 2014-08-06 17:22:17 UTC
PVE is where EVE is lacking with respect to almost every big MMO out there. People rail on WoW for having a ton of Fedex quests, and it certainly does, but they're intermixed with varied and enticing group content (raids, dungeons, etc.). In EVE you can run the same missions over and over and over and over or maybe get into an Incursion group which basically breaks down PVE to a routine.

EVE needs to provide mission chains and some real story content. We also need a real incentive to run missions as a group - providing missions geared towards groups, with higher rewards, would be a good start.