EVE General Discussion

Hey there,

once again, my launcher's stuck. It always happens randomly either during the creation of the *.patch file, or when applying the patch. Waiting a few hours may show a 100% completion, but it never actually is completed and the support doesn't know how to fix this either.

Well, I'm, sick and tired of this crap, could somebody please export the EVE_ONLINE_811393-813270_WIN.PATCH file for me, please?

memtest/chd.

What do you "special" people do to make your launchers break? It seems there's a small group of elite players who manage to get their launcher to break every time, while the majority of people have no issues (for example, my launcher has never ever ever frozen). That leads me to the conclusion that there must be either something specific about your setup or something you are doing to make it break.

Next time it gets to patch day, try this:
1. Open launcher
2. Touch nothing (but the lamp)
3. Take an enormous dump
4. {repeat until launcher has finished} Find something to do that doesn't involve your computer.
5. ???
6. Profit (is this one old now? Am I officially uncool?)

Deleting your cache, while it will delete your overview settings, can potentially solve this problem.

My launcher is fine but my Ishtar is boned because even though I have drone skills it's telling me that I lack basic drone skills!

What is your problem? Could you please quit being sarcastic when you're not the one having the trouble?

I'm with McCandless on this one. If you take a step back and look at the situation, you'd see that the common variable in your problems is you. I don;t have you in my setup and it works fine. Ramona has no you and can patch and launch fine every time. You on the other hand have you, and problems occur. User error, plain and simple.

I'd go with my usual response of "When you first think it's frozen, it's probably not. Stop touching it and wait". If you think "oh it's frozen, I better close this down and try again", it's likely to lead to badness, kinda like if I switch off my PS4 at the wall because a system update is taking to long.

If you'd actually read what I wrote, you wouldn't be typing that.

Actually he might. Every patch I see people griping about the launcher, and every patch I notice they are a small minority of people, even compared to the small minority of the total population that actually post on these forums as compared to the total number playing the game.

When dealing with a distributed computer application problem, the first thing you try and get a handle on is "Who's affected?". If it's a large amount of your total user base, you look at the backend. If it's limited to one specific location, you look at the network in and out of that area. If it's a (relatively) few scattered users across the entire infrastructure, then it's problably some kind of individual issue or a configuration type problem.

You are not the only person having issues with the launcher - that much is certain. However, I doubt very much that the problem is simply the launcher being bad. More likely it's a combination of the launcher and something on your end not working harmoniously together, which is something that CCP really has no way to fix.

Wrong, since I read what you wrote, and yet still typed that. I take it you mean because you wrong about you "waiting for a few hours", right? Well First off, I've had the pleasure of working in a support position in a large business, and I know that "a few hours" differs greatly person to person.

I also know that if it gets stuck, then a few hours later "may show a 100% completion, but it never actually is completed" then it wasn't stuck, hence it's progressing in %. 100% may in fact be "nearly done", so leaving it a further "few hours" may result in magical completion.

I also know that 9 times out of 10, when people complain about their launcher issues, when talking to them you find out that they shut down their launcher after what is a pretty short amount of time for a large patch to be installed. Remember that it's not just your internet connection, but how fast their server can respond, then however long it takes for the actual patch process to run (which can vary a lot).